Order the food and coffee, after paying i got told that they don’t have the items they just sold me. I walk out with alternates and coffee, only to find mid way that they screwed up the drink. I came back driving 40 mins later to get my drink fixed (add sweet cream), upon showing the drink, barista wanted to check my drink to if i was lying, when he was satisfied - he said “OK” and started pouring the sweet cream - what F is OK? Did I hear “SORRY” - not coming here again.
Atmosphere: 2
Service: 1
L Guzman
I've been sick with the flu and have been stopping by Starbucks every day for a Medicine Ball to help me feel better. Feeling tired and unwell, I was so touched to see the cute messages written on my cup—it truly made my day! It’s the little things like this that bring joy and happiness, especially when someone isn’t feeling their best or just needs a little pick-me-up.
A huge thank you to the Starbucks team at 3551 Homestead Rd, Santa Clara, and Marsh and Florence at the Redwood City Starbucks for their kindness. Your small gestures make a big difference! 💛☕✨
Atmosphere: 5
Food: 5
Service: 5
Joy mSm
I’m not sure what to put here the drink was good but I said less ice they cup they gave was almost full of ice so I zip how many times the drink was done for $5 plus dollar it’s a loss . And the young lady sounded rude too. Ah hello how about if I gave you a drink that is more ice that a drink what would you say ? If you order ice latte to me and I give you less latte more ice how would you feel just put your self and think 🤔 have common sense . Not coming back anymore for sure .
Atmosphere: 3
Food: 3
Service: 1
Oscar Andrade
The worst customer service
שחר דונסקוי
Too much waiting the employees talked to each other instead of helping the customers, do not go
Atmosphere: 1
Food: 3
Service: 1
Velma
Horrible Starbucks they work when they want they open at 4:00 but it's 5:30 nobody's there I wish I could do that on my job. Yes they are slow. They need to be at a different job
Food: 4
Michael
Kinda moody but Kool vibes.
Atmosphere: 4
Food: 5
Service: 3
Amit C
Great music selection, friendly and patient employee, helped me get a small green tea, simple two tables, a bar type long table and outdoor seating, no sofa. Great for some reading and work on weekday afternoon
Atmosphere: 5
Food: 5
Service: 5
Jazmin Solis Cabello
I just placed a mobile order paid almost $30 in total for some coffees and breakfast sandwiches and as we were drinking our coffee we felt something unusual in our mouth and to our surprise it was a fly this is so disappointing. Expensive coffee and we just got offered a refund just for coffee and that was all from customer service. DOBLE CHECK YOUR COFFEE before drinking it!
Atmosphere: 1
Food: 1
Service: 1
Fernando Reyes Carlos
Friendly staff, my sister tried a different drink and she didn’t like it cuz it was to sweet for her and went over to the employee who was very kind and switched my sisters drink to something else she like. We had a very nice visit at this location:)
They never fill my cup all the way. Taste is also not as good as el Camino location. They frequently turn off mobile ordering so that is very annoying as well. Definitely will not go stand in that line
Atmosphere: 2
Food: 2
Service: 2
Harrison
$6 for an 8 ounce drink is insane. $7 for a tiny, mostly empty burrito that has barely any bacon is highway robbery.
Vegetarian options: Some
Dietary restrictions: Variety
Parking: Easy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 1
Service: 3
Luci Valencia
Daniela, the manager, helped me out she went above and beyond, thank you, daniela will definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pops
Yuritzi Ramirez
I only come here bc it’s passing my job. But one of the slowest and some very rude baristas. They will have three people on bar and it still takes them 10 min too make one drink. Also what’s very annoying is they keep turning off their mobile orders in the afternoon everyday for the last two weeks. Even though they are fully open and NOT busy at all.
Brhayan Stiven Puentes Rodriguez
They are so slow in this starbucks. We were about 5 people and it took them like 20 minutes to serve 7 drinks at max.
Order the food and coffee, after paying i got told that they don’t have the items they just sold me. I walk out with alternates and coffee, only to find mid way that they screwed up the drink. I came back driving 40 mins later to get my drink fixed (add sweet cream), upon showing the drink, barista wanted to check my drink to if i was lying, when he was satisfied - he said “OK” and started pouring the sweet cream - what F is OK? Did I hear “SORRY” - not coming here again.
Atmosphere: 2
Service: 1
I've been sick with the flu and have been stopping by Starbucks every day for a Medicine Ball to help me feel better. Feeling tired and unwell, I was so touched to see the cute messages written on my cup—it truly made my day! It’s the little things like this that bring joy and happiness, especially when someone isn’t feeling their best or just needs a little pick-me-up.
A huge thank you to the Starbucks team at 3551 Homestead Rd, Santa Clara, and Marsh and Florence at the Redwood City Starbucks for their kindness. Your small gestures make a big difference! 💛☕✨
Atmosphere: 5
Food: 5
Service: 5
I’m not sure what to put here the drink was good but I said less ice they cup they gave was almost full of ice so I zip how many times the drink was done for $5 plus dollar it’s a loss . And the young lady sounded rude too. Ah hello how about if I gave you a drink that is more ice that a drink what would you say ? If you order ice latte to me and I give you less latte more ice how would you feel just put your self and think 🤔 have common sense . Not coming back anymore for sure .
Atmosphere: 3
Food: 3
Service: 1
The worst customer service
Too much waiting the employees talked to each other instead of helping the customers, do not go
Atmosphere: 1
Food: 3
Service: 1
Horrible Starbucks they work when they want they open at 4:00 but it's 5:30 nobody's there I wish I could do that on my job. Yes they are slow. They need to be at a different job
Food: 4
Kinda moody but Kool vibes.
Atmosphere: 4
Food: 5
Service: 3
Great music selection, friendly and patient employee, helped me get a small green tea, simple two tables, a bar type long table and outdoor seating, no sofa. Great for some reading and work on weekday afternoon
Atmosphere: 5
Food: 5
Service: 5
I just placed a mobile order paid almost $30 in total for some coffees and breakfast sandwiches and as we were drinking our coffee we felt something unusual in our mouth and to our surprise it was a fly this is so disappointing. Expensive coffee and we just got offered a refund just for coffee and that was all from customer service. DOBLE CHECK YOUR COFFEE before drinking it!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, my sister tried a different drink and she didn’t like it cuz it was to sweet for her and went over to the employee who was very kind and switched my sisters drink to something else she like. We had a very nice visit at this location:)
Restaurantji Recommends
They never fill my cup all the way. Taste is also not as good as el Camino location. They frequently turn off mobile ordering so that is very annoying as well. Definitely will not go stand in that line
Atmosphere: 2
Food: 2
Service: 2
$6 for an 8 ounce drink is insane. $7 for a tiny, mostly empty burrito that has barely any bacon is highway robbery.
Vegetarian options: Some
Dietary restrictions: Variety
Parking: Easy
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 1
Service: 3
Daniela, the manager, helped me out she went above and beyond, thank you, daniela will definitely come here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pops
I only come here bc it’s passing my job. But one of the slowest and some very rude baristas. They will have three people on bar and it still takes them 10 min too make one drink. Also what’s very annoying is they keep turning off their mobile orders in the afternoon everyday for the last two weeks. Even though they are fully open and NOT busy at all.
They are so slow in this starbucks. We were about 5 people and it took them like 20 minutes to serve 7 drinks at max.
Atmosphere: 3
Food: 5
Service: 1
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