Aura's Cafe
18401 Sherman Way, Reseda
(818) 757-1400
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I give it 1 star because the service provided is not at all bad. There is a woman who always seemed angry and stressed her voice. You always have to wait too long for food or drinks. They forget to give me napkins and even bring me my cutlery last. I really do not recommend it.
Top quality food, services, servings, and taste. Highly recommend! Making this a most stop place in the valley.
I've been wanting to try this place but was very disappointed. Online ordering features don't work. I tried calling and got no answer. When I tried calling back it went straight to an unavailable message several times.. guess I'll have to try when I can walk in and wait.
Chocolate crepes are definitely chocolaty!!
The service was amazing. They kept coming back asking if everything was OK if we needed more napkins, our waitress was very respectful, likable and friendly. We will definitely be coming back very soon. We love the service that was given. Our waitress name was valery.😃
The food here is amazing true authentic salvadorian, Guatemala ,American food.
Must try there pupusas! And Pastries. The staff is very nice Always smiling.The girls servers are amazingly nice And always Check to see if everything is okay. I love coming to this place. You will not regret it.....
Atmosphere: 5
Food: 5
Service: 5
A very cozy place where you can enjoy different types of food, the pupusas are very delicious, the rice ones, I love the super sandwiches, the Chinese chicken salad is very good and of course I recommend them, I visit them several times a week 👍🏻
Wheelchair accessibility: The chairs can easily be moved to place them at the table
Recommended dishes: Fresa Banana, Casamiento, Huevos A la Mexicana, Frijol Con Queso
First, i order and pay for two dishes to go. After about 5 minutes, they come up to me to tell me they don't have that particular meat. So i went to order two other dishes(one was the burrito) that were cheaper and an order of pancakes. They discounted the pancakes since what i paid for was a little bit more. Wait over half and hour. Food comes out and i even specifically ask the guy if the pancakes are in there. He says "yes". Get home and the pancakes arent there. Call them and they tell us to drive back, i don't know why they just couldnt refund my card remotely but wtv. They also blamed us for asking him in English. And the food, man, it was so bad. I got overcharged and waited, who knows how long for one of the saddest burritos I've ever had. Packed with barely anything except rice. Little bit of meat, but it also had no flavor. Don't recommend it.
Atmosphere: 2
Food: 1
Service: 1
Parking: Parking on weekends is so hard to find. Better luck parking on Sherman Way.
Atmosphere: 4
Food: 5
Service: 5
Very good service, young Harold is very friendly and very attentive
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious pupusas de arroz. Marina is very attentive and kind.
Atmosphere: 5
Food: 5
Service: 5
A restaurant with delicious food. Harold and Christopher are very helpful. They are always attentive and try to help you with whatever they can.
Atmosphere: 5
Food: 5
Service: 5
Great food and service!
Atmosphere: 5
Food: 5
Service: 5
So as I see it this place o ly will cater to Hispanic people. My daughter and I live literally six mins away we get here at 1015pm a d this ma. Tells us that they are closed.
Which is funny because of two things. 1- they close at 11pm, and 2- he just serviced a Mexican as we were walking up to the register.
This bald
And quickly tells us they are closed.
I asked how is that and your hours are posted 11pm. He says sorry-
I show him on the goggle app..that they are open.
He then looks at me and says ...oh well what do you want and then points to the menu.
I told him nothing and I will be back.
This was our first time at this establishment. But how we were just treated was very rude and cruel.
So, as I am walking out I see this same man go a d sit down with this table of men and start eating with them.
I have taken pictures of him and this place so he can immortality stained on the web for his lack of customer service and racist view. He serves who he wants to service.
I have posted the hours of operation as well.
Tell the real excuse for.aski.g us to leave in around about way.."sorry we are closed"..
Really are you tho???
This place is foul...
Service: 1
Use to be more service and better atmosphere (pandemic:( ).
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Salad
Loading...