Got a grilled cheese kids meal and quesadilla . They had leftover cleaner burned onto it and the fries had a weird taste too . Never had this happen and the RGM was very rude when we called .
Atmosphere: 1
Food: 1
Service: 1
Mike
Thanks for the burnt burgers. I didn’t even bother eating it. Now it’s just wasted money. How quickly a good cheap meal can be ruined by someone’s negligence. How do you even burn the cheese to the burger? If you can’t even make a burger, then you need to be replaced by a robot. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
Joseph Alamillo
I asked for no sauce and server Alexis S handled my order from drive thru said every one the your bag with your sauce. This happened today 6/24/25, 2:43pm
Atmosphere: 1
Food: 1
Service: 1
Hayley Anderson
The staff member Brian was incredibly rude and hostile to my 10 year old son who needed to use the restroom while we were getting ready to go through the drive thru. My husband went in to explain that we were in fact customers, and were about to go through the drive thru to order for our family of six, and they still refused entry to the restroom for my 10 year old son, stating it was because we didn’t buy anything yet. We took our business elsewhere (to the AMAZING Bakers location #107 on Foothill Blvd where Tristan was EXTREMELY customer service oriented) after being extremely disappointed in the treatment that we received from the staff at the first location. A conversation with assistant manager Samantha Guzman took place, but she was also hostile, rude and flat out disrespectful, even having the nerve to ask - What did you want me to do about that?
Clearly, additional training is needed on how to treat customers, and people in general, at this location. Who treats a child that way?
Maurilio Campoverde
I ordered 11 tacos for me and my kids. They forgot 2 tacos, and accused me of having them already and the workers were flipping me off
Walter Haynes Jr
Great customer service been customer since EST
Kawanna Nocholson
There’s a nice worker name Samantha, full of smile , always make sure your order is well done . Make sure your order comes out hot and ready how you like it. Never complain and bake restaurant stay sturdy A+
Shana Middleton
This place does not care about basic humans needs. My son needed to use the restroom and the young man at the desk refused to give me the code for the restroom until we bought something! What happen to basic human needs denying the use of the restroom is seen as denying a basic need. In most places, business should consider health and comfort of their customers and if a child needs to use the restroom, it’s a reasonable request!
Cesar Mo
Underrated
Toi Long
This second time I've been charged for a medium or large drink when asked for a small. I don't appreciate being charged for more than what I asked for. I said is this regular size she said yes. Liar. Stop ripping people off.
Forgot our fries and burrito was lukewarm. Tacos were great
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chili Cheese Fries, Cali Steak Burrito
Gloria S
I have been having trouble with the app and Eddie was of big help! He was such a great employee with professionalism and patience! I loved how great the service!
Atmosphere: 5
Food: 4
Service: 5
M. Palmer
Best fast food ever. I want to bring it to Las Vegas. DM Baker family if you want to be the next in n out. I visit my house in California and stop by at least two three times.
Got a grilled cheese kids meal and quesadilla .
They had leftover cleaner burned onto it and the fries had a weird taste too . Never had this happen and the RGM was very rude when we called .
Atmosphere: 1
Food: 1
Service: 1
Thanks for the burnt burgers. I didn’t even bother eating it. Now it’s just wasted money. How quickly a good cheap meal can be ruined by someone’s negligence. How do you even burn the cheese to the burger? If you can’t even make a burger, then you need to be replaced by a robot. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
I asked for no sauce and server Alexis S handled my order from drive thru said every one the your bag with your sauce. This happened today 6/24/25, 2:43pm
Atmosphere: 1
Food: 1
Service: 1
The staff member Brian was incredibly rude and hostile to my 10 year old son who needed to use the restroom while we were getting ready to go through the drive thru. My husband went in to explain that we were in fact customers, and were about to go through the drive thru to order for our family of six, and they still refused entry to the restroom for my 10 year old son, stating it was because we didn’t buy anything yet. We took our business elsewhere (to the AMAZING Bakers location #107 on Foothill Blvd where Tristan was EXTREMELY customer service oriented) after being extremely disappointed in the treatment that we received from the staff at the first location. A conversation with assistant manager Samantha Guzman took place, but she was also hostile, rude and flat out disrespectful, even having the nerve to ask - What did you want me to do about that?
Clearly, additional training is needed on how to treat customers, and people in general, at this location. Who treats a child that way?
I ordered 11 tacos for me and my kids. They forgot 2 tacos, and accused me of having them already and the workers were flipping me off
Great customer service been customer since EST
There’s a nice worker name Samantha, full of smile , always make sure your order is well done . Make sure your order comes out hot and ready how you like it. Never complain and bake restaurant stay sturdy A+
This place does not care about basic humans needs. My son needed to use the restroom and the young man at the desk refused to give me the code for the restroom until we bought something! What happen to basic human needs denying the use of the restroom is seen as denying a basic need. In most places, business should consider health and comfort of their customers and if a child needs to use the restroom, it’s a reasonable request!
Underrated
This second time I've been charged for a medium or large drink when asked for a small. I don't appreciate being charged for more than what I asked for. I said is this regular size she said yes. Liar. Stop ripping people off.
Restaurantji Recommends
Forgot our fries and burrito was lukewarm. Tacos were great
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chili Cheese Fries, Cali Steak Burrito
I have been having trouble with the app and Eddie was of big help! He was such a great employee with professionalism and patience! I loved how great the service!
Atmosphere: 5
Food: 4
Service: 5
Best fast food ever. I want to bring it to Las Vegas. DM Baker family if you want to be the next in n out. I visit my house in California and stop by at least two three times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Double Baker, Double Burger, Quesadilla, Taco Tuesday, Cali Steak Burrito, Chicken Quesadilla
Very dirty bathrooms are cleaner....
It's ok
Atmosphere: 4
Food: 3
Service: 4
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