I live nearby and come here all the time for so many reasons. It’s always clean, the staff is always courteous and also fun. Interacting with the customers! That is refreshing because so many places you go these days people are rude and unhappy and seem as if they don’t want to be working. But not at this location. This team seems genuinely happy! Food is always accurate and hot and delicious! Plus the Carl’s Jr app has GREAT DEALS all the time that make it so affordable to eat here which is another thing that is hard to find these days! Today I was helped by a young lady named Destiny. She was great! Polite, helpful, smiling, and she seemed genuinely happy to be offering service to the customers! She was very cute too😉… keep up the FANTASTIC JOB Carl’s Jr! Im definitely gonna keep coming back!🙌🙏👏
Atmosphere: 5
Food: 5
Service: 5
james vanmilt
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Marcos Hernandez
Super lousy service 30 minutes for two burgers and they still laughed at me
Service: 1
Hon Solo
Family is welcome
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
C Davison
The food was great. The service was good. It was better than most Carl's Jr's. The reason I give it 4 stars and not 5 is the price. But overall, this is one of the best I've been to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
Adnan Karim
After a disappointing experience at this Carl's Jr. location on Christmas, I regret to say that I will not be recommending this place to anyone. The poor food quality left a lot to be desired, with plain, soggy, and tasteless burgers that were a major letdown. The Double Famous Star Burger was particularly disappointing, as it was compressed badly and lacked any flavor. The Single Western Bacon Cheeseburger without bacon was also unimpressive, as well as the Large Fries.
Despite the okay service given the long line of vehicles, the high prices just were not justified by the low quality of the food. Since I ordered food at the drive-thru, so I can’t say anything about the inside of this place.
Overall, my visit to this Carl's Jr. left me highly disappointed and I will not be returning anytime soon. Save yourself the trouble and find another spot to grab a bite to eat.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: California Burger Combo Whaped, Cheeseburger, Burger
Brian l West
They always have room in dine in.
Atmosphere: 4
Food: 4
Service: 4
Susie
Stopped by this Carl's Jr on our way up to Big Bear, Area was pretty quiet, restaurant was pretty empty, and it took I felt long for us to get our food considering no one was in there. We would have gone through drive thru but I needed to use the restroom. On top of that, I ordered some fried zucchini but they were out of ranch dressing. When I asked the guy he said they were out, and without anyone asking a young lady in the back she yells "yeah no ranch, just ketch up and BBQ" with a little attitude. And you know you have to have dressing for fried zucchini.. lol , but yes a little disappointing.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
JOE MESTAS
Can not use the app at this place they say it don't work
I went through the drive-thru in the evening for a 4-piece Chicken Star kids meal. There was no line and no one in the lobby, yet they made me wait and park. I find this very unprofessional; it seems like they're just taking their time. To make matters worse, we waited a long time for our meal.
Atmosphere: 1
Food: 3
Service: 1
gabriel favela
I love there ghost chill dd cheese burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Enrique Delgado
Great service Great food Clean store
Atmosphere: 5
Food: 5
Service: 5
Vanessa Avila
If I could give this Carl’s Jr no stars then I would! I placed an order through the App and When I was half way through my fries I found a big piece of glass in my fries! Don’t understand how people that are preparing/ packaging your food can miss this! I tried to call them to let them know but can’t even talked to anyone that works there because the number is not in service! People please check your food if you decide to eat here, this Carl’s Jr is the one I’ve came to for years and I won’t be coming back here again!
I live nearby and come here all the time for so many reasons. It’s always clean, the staff is always courteous and also fun. Interacting with the customers! That is refreshing because so many places you go these days people are rude and unhappy and seem as if they don’t want to be working. But not at this location. This team seems genuinely happy! Food is always accurate and hot and delicious! Plus the Carl’s Jr app has GREAT DEALS all the time that make it so affordable to eat here which is another thing that is hard to find these days! Today I was helped by a young lady named Destiny. She was great! Polite, helpful, smiling, and she seemed genuinely happy to be offering service to the customers! She was very cute too😉… keep up the FANTASTIC JOB Carl’s Jr! Im definitely gonna keep coming back!🙌🙏👏
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Super lousy service 30 minutes for two burgers and they still laughed at me
Service: 1
Family is welcome
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
The food was great. The service was good. It was better than most Carl's Jr's. The reason I give it 4 stars and not 5 is the price. But overall, this is one of the best I've been to.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger
After a disappointing experience at this Carl's Jr. location on Christmas, I regret to say that I will not be recommending this place to anyone. The poor food quality left a lot to be desired, with plain, soggy, and tasteless burgers that were a major letdown. The Double Famous Star Burger was particularly disappointing, as it was compressed badly and lacked any flavor. The Single Western Bacon Cheeseburger without bacon was also unimpressive, as well as the Large Fries.
Despite the okay service given the long line of vehicles, the high prices just were not justified by the low quality of the food. Since I ordered food at the drive-thru, so I can’t say anything about the inside of this place.
Overall, my visit to this Carl's Jr. left me highly disappointed and I will not be returning anytime soon. Save yourself the trouble and find another spot to grab a bite to eat.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: California Burger Combo Whaped, Cheeseburger, Burger
They always have room in dine in.
Atmosphere: 4
Food: 4
Service: 4
Stopped by this Carl's Jr on our way up to Big Bear, Area was pretty quiet, restaurant was pretty empty, and it took I felt long for us to get our food considering no one was in there. We would have gone through drive thru but I needed to use the restroom. On top of that, I ordered some fried zucchini but they were out of ranch dressing. When I asked the guy he said they were out, and without anyone asking a young lady in the back she yells "yeah no ranch, just ketch up and BBQ" with a little attitude. And you know you have to have dressing for fried zucchini.. lol , but yes a little disappointing.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burger
Can not use the app at this place they say it don't work
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Western Bacon, Onion Rings
Drive thru no problems
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Good food.
I went through the drive-thru in the evening for a 4-piece Chicken Star kids meal. There was no line and no one in the lobby, yet they made me wait and park. I find this very unprofessional; it seems like they're just taking their time. To make matters worse, we waited a long time for our meal.
Atmosphere: 1
Food: 3
Service: 1
I love there ghost chill dd cheese burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Great service
Great food
Clean store
Atmosphere: 5
Food: 5
Service: 5
If I could give this Carl’s Jr no stars then I would! I placed an order through the App and When I was half way through my fries I found a big piece of glass in my fries! Don’t understand how people that are preparing/ packaging your food can miss this! I tried to call them to let them know but can’t even talked to anyone that works there because the number is not in service! People please check your food if you decide to eat here, this Carl’s Jr is the one I’ve came to for years and I won’t be coming back here again!
Food: 1
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