This place is terrible, I made a simple order consisting of two burritos (1 avocado chicken) (1 chipotle avocado chicken). Both burritos were falling apart in the bag and neither had labels, which in the end did not matter because both burritos were missing avocado and chipotle. I ended up receiving a tortilla with beans cheese and chicken half wrapped and thrown into a bag.
Atmosphere: 1
Food: 1
Service: 1
Charles Burden
Nice and clean inside. Food was great and fast
Jennifer Arriaga
Love the variety of food they serve here. Very friendly staff. Easy menu to read from. Prices are very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Maria Torres
Very respectfully. I paid for my food forgot it when. I remembered 1hr. Passed came back and they greated me verry well no problem at all made jokes about all good
Atmosphere: 5
Food: 5
Service: 5
Braulio Montaño
Everytime we order thru drive thru my order always seems not correct, after I repeated myself more than once on what I dont want on my double chicken tostada bowl. They always add the toppings I specifically told them not to add
Atmosphere: 2
Food: 2
Service: 2
Danyae Coleman
Very rude and unprofessional. Mostly Hispanic workers. Stood there waiting for 15 minutes before being recognized. She asked me to use the machine to order. I then told her I'm not able to. I'm gonna need help. So she helped another Hispanic guy. Then walked away. And as customers came in she helped them. I said I thought I was next. Her response, well what do you want with broken English. I said I been here 30 minutes! I told you. I just walked out. I'm a Black 50 year old man. I believe that was the problem. I will be investigating. Lawsuit. Discrimination.
Atmosphere: 1
Service: 1
Fernando Anchondo
Stick to the chicken. The tacos and burritos don't really have much flavor to them because they don't add additional seasonings to them.
Atmosphere: 4
Food: 3
Service: 4
robert camarena
Very poor customer service at drive thru
Service: 1
Lamar Hill
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Duane “Ozzie” Osmon
Had Mexican Cobb salad was really good this is how I started my diet
The flour tortillas they gave us were old, hard and SNAPPED in half like a tostada lol
Atmosphere: 5
Food: 3
Service: 5
Carlos Ruiz
Great chicken, quick service.
Atmosphere: 5
Food: 5
Service: 4
Nick Meastas
We made an order online and went through the drive-thru to pick it up. The associate doing the drive-thru seemed preoccupied and said it would take 1-2 mins longer and for us to drive to the front. We drove there and waited 6 or 7 mins, so I went inside to see what was happening. They took another 3-4 mins to acknowledge that I was there and took another few mins to get the order out. That being said, the food was good. It was just a little frustrating.
Noe Salazar
The store hours are wrong... it clearly states closing hours at 10:30 pm. I'm at the door at 9 pm. And I'm told the close at 9:30... explain that... bad Info. Took my money to in & out.
Ernie Press
This pollo loco is two minutes away from my house sadly to say the chicken was super dry again and again and again . The Service is great tho..
This place is terrible, I made a simple order consisting of two burritos (1 avocado chicken) (1 chipotle avocado chicken). Both burritos were falling apart in the bag and neither had labels, which in the end did not matter because both burritos were missing avocado and chipotle. I ended up receiving a tortilla with beans cheese and chicken half wrapped and thrown into a bag.
Atmosphere: 1
Food: 1
Service: 1
Nice and clean inside. Food was great and fast
Love the variety of food they serve here. Very friendly staff. Easy menu to read from. Prices are very reasonable.
Atmosphere: 5
Food: 5
Service: 5
Very respectfully. I paid for my food forgot it when. I remembered 1hr. Passed came back and they greated me verry well no problem at all made jokes about all good
Atmosphere: 5
Food: 5
Service: 5
Everytime we order thru drive thru my order always seems not correct, after I repeated myself more than once on what I dont want on my double chicken tostada bowl. They always add the toppings I specifically told them not to add
Atmosphere: 2
Food: 2
Service: 2
Very rude and unprofessional. Mostly Hispanic workers. Stood there waiting for 15 minutes before being recognized. She asked me to use the machine to order. I then told her I'm not able to. I'm gonna need help. So she helped another Hispanic guy. Then walked away. And as customers came in she helped them. I said I thought I was next. Her response, well what do you want with broken English. I said I been here 30 minutes! I told you. I just walked out. I'm a Black 50 year old man. I believe that was the problem. I will be investigating. Lawsuit. Discrimination.
Atmosphere: 1
Service: 1
Stick to the chicken. The tacos and burritos don't really have much flavor to them because they don't add additional seasonings to them.
Atmosphere: 4
Food: 3
Service: 4
Very poor customer service at drive thru
Service: 1
Great 👍
Atmosphere: 5
Food: 5
Service: 5
Had Mexican Cobb salad was really good this is how I started my diet
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The flour tortillas they gave us were old, hard and SNAPPED in half like a tostada lol
Atmosphere: 5
Food: 3
Service: 5
Great chicken, quick service.
Atmosphere: 5
Food: 5
Service: 4
We made an order online and went through the drive-thru to pick it up. The associate doing the drive-thru seemed preoccupied and said it would take 1-2 mins longer and for us to drive to the front. We drove there and waited 6 or 7 mins, so I went inside to see what was happening. They took another 3-4 mins to acknowledge that I was there and took another few mins to get the order out. That being said, the food was good. It was just a little frustrating.
The store hours are wrong... it clearly states closing hours at 10:30 pm. I'm at the door at 9 pm. And I'm told the close at 9:30... explain that... bad Info. Took my money to in & out.
This pollo loco is two minutes away from my house sadly to say the chicken was super dry again and again and again . The Service is great tho..
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