Everything was as expected, except the churros. They were hard as a rock, we spent almost $80 I asked for salsa, they gave only I asked for more the guy was upset because I was asking for it. Really bad service.
Atmosphere: 4
Food: 4
Service: 1
Roberta G. Thompson
The lady was rude.
Atmosphere: 3
Food: 2
Service: 1
Jerry
Great place to eat some delicious food, but one time I was here with my friends and we ordered some quesadillas and a side of chips, and we waited in the drive thru. As we got our food, the chips tasted very dry. We told the employee but they said the chips were “fresh” Even though they weren’t fresh at all. Not to mention that almost every time we were here, they would miss an order. Overall three stars.
Atmosphere: 4
Food: 5
Service: 3
Alicia Aceves
They're quick service and clean.
Atmosphere: 4
Food: 5
Service: 5
Blanca Santana
Nice clean restaurant good customer service. Love the chicken well cooked.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Briones
The food at this location sucks! My chicken was raw, I asked for them to re cook it & they gave me attitude & told me “it’s gonna be burnt chicken” not to mention there was a RAT in the back by where you order in the drive thru. Disappointing.
Crystal Lugo
Drive thru was fast. Order was correct. Food on point.
Amazing people, everyone was nice, quick service, and the food was very good
Atmosphere: 5
Food: 5
Service: 5
Angel Arias
I had an amazing time I received my food very fast and the food was amazing. Also all the tables were clean and the floor was swept the staff was also very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Teresa Avila
Very bad customer service. They didn't want to take my order. I also spent more than half an hour placing my order and no one wanted to help me use the kiosk. They were watching me struggle and they didn't help me. You know that it is not so easy for older people to use technology, they have to help and they did not want to help me and they have already lost a client because I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
Jacob lugo
Great service, chicken cooked to perfection . Adrian was a treat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Rina Chavarria
When making our order at the drive thru, I made sure to ask for some juicy and no burnt chicken please. After receiving my 16 piece family meal half burnt and falling apart, we go through the drive thru to for a second time so they can correct the order. We get sent back around through the drive thru for a third time to receive the order. To our suprise when we get home, out order now had two wings with the feathers still attached.
Everything was as expected, except the churros. They were hard as a rock, we spent almost $80
I asked for salsa, they gave only
I asked for more the guy was upset because I was asking for it. Really bad service.
Atmosphere: 4
Food: 4
Service: 1
The lady was rude.
Atmosphere: 3
Food: 2
Service: 1
Great place to eat some delicious food, but one time I was here with my friends and we ordered some quesadillas and a side of chips, and we waited in the drive thru. As we got our food, the chips tasted very dry. We told the employee but they said the chips were “fresh” Even though they weren’t fresh at all. Not to mention that almost every time we were here, they would miss an order. Overall three stars.
Atmosphere: 4
Food: 5
Service: 3
They're quick service and clean.
Atmosphere: 4
Food: 5
Service: 5
Nice clean restaurant good customer service. Love the chicken well cooked.
Atmosphere: 5
Food: 5
Service: 5
The food at this location sucks! My chicken was raw, I asked for them to re cook it & they gave me attitude & told me “it’s gonna be burnt chicken” not to mention there was a RAT in the back by where you order in the drive thru. Disappointing.
Drive thru was fast. Order was correct. Food on point.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Avocado Burrito, Salad, Half Chicken Meal, Two Churros, Pollo Bowl
Accidentally ordered a salada instead of tostada salad and they were able to fix it for me and get me the one I wanted thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Every time I order from here they always give me extra salsas like I ask for unlike other pollo locos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Pollo Bowl
Unaffective, slow service, sad atmosphere, no salad and sauce bar, no soda bar. And above all, very high prices. Everything expensive.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Amazing people, everyone was nice, quick service, and the food was very good
Atmosphere: 5
Food: 5
Service: 5
I had an amazing time I received my food very fast and the food was amazing. Also all the tables were clean and the floor was swept the staff was also very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Very bad customer service. They didn't want to take my order. I also spent more than half an hour placing my order and no one wanted to help me use the kiosk. They were watching me struggle and they didn't help me. You know that it is not so easy for older people to use technology, they have to help and they did not want to help me and they have already lost a client because I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
Great service, chicken cooked to perfection . Adrian was a treat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
When making our order at the drive thru, I made sure to ask for some juicy and no burnt chicken please. After receiving my 16 piece family meal half burnt and falling apart, we go through the drive thru to for a second time so they can correct the order. We get sent back around through the drive thru for a third time to receive the order. To our suprise when we get home, out order now had two wings with the feathers still attached.
Atmosphere: 1
Food: 1
Service: 1
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