Nice clean restaurant good customer service. Love the chicken well cooked.
Sebastian Briones
The food at this location sucks! My chicken was raw, I asked for them to re cook it & they gave me attitude & told me “it’s gonna be burnt chicken” not to mention there was a RAT in the back by where you order in the drive thru. Disappointing.
Crystal Lugo
Drive thru was fast. Order was correct. Food on point.
Unaffective, slow service, sad atmosphere, no salad and sauce bar, no soda bar. And above all, very high prices. Everything expensive.
Atmosphere: 1
Food: 3
Service: 2
Christian
Amazing people, everyone was nice, quick service, and the food was very good
Atmosphere: 5
Food: 5
Service: 5
Angel Arias
I had an amazing time I received my food very fast and the food was amazing. Also all the tables were clean and the floor was swept the staff was also very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Teresa Avila
Very bad customer service. They didn't want to take my order. I also spent more than half an hour placing my order and no one wanted to help me use the kiosk. They were watching me struggle and they didn't help me. You know that it is not so easy for older people to use technology, they have to help and they did not want to help me and they have already lost a client because I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
Jacob lugo
Great service, chicken cooked to perfection . Adrian was a treat
When making our order at the drive thru, I made sure to ask for some juicy and no burnt chicken please. After receiving my 16 piece family meal half burnt and falling apart, we go through the drive thru to for a second time so they can correct the order. We get sent back around through the drive thru for a third time to receive the order. To our suprise when we get home, out order now had two wings with the feathers still attached.
Atmosphere: 1
Food: 1
Service: 1
StrangeTruth94
They forget to pack all food. Didn’t feel like driving all the way back for what was missing.
tonii Sacihc
great place great people and thack for the great service brenda
Madison C
El pollo loco is better than Juan Pollo 100% 💯 Great menu items and amazing flavor! Has to be the best outta the 2.
Atmosphere: 5
Food: 5
Service: 5
toni chica
great place great people and thack for the great service brenda
Nice clean restaurant good customer service. Love the chicken well cooked.
The food at this location sucks! My chicken was raw, I asked for them to re cook it & they gave me attitude & told me “it’s gonna be burnt chicken” not to mention there was a RAT in the back by where you order in the drive thru. Disappointing.
Drive thru was fast. Order was correct. Food on point.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Avocado Burrito, Salad, Half Chicken Meal, Two Churros, Pollo Bowl
Accidentally ordered a salada instead of tostada salad and they were able to fix it for me and get me the one I wanted thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Every time I order from here they always give me extra salsas like I ask for unlike other pollo locos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Pollo Bowl
Unaffective, slow service, sad atmosphere, no salad and sauce bar, no soda bar. And above all, very high prices. Everything expensive.
Atmosphere: 1
Food: 3
Service: 2
Amazing people, everyone was nice, quick service, and the food was very good
Atmosphere: 5
Food: 5
Service: 5
I had an amazing time I received my food very fast and the food was amazing. Also all the tables were clean and the floor was swept the staff was also very friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Very bad customer service. They didn't want to take my order. I also spent more than half an hour placing my order and no one wanted to help me use the kiosk. They were watching me struggle and they didn't help me. You know that it is not so easy for older people to use technology, they have to help and they did not want to help me and they have already lost a client because I will not go there again.
Atmosphere: 1
Food: 1
Service: 1
Great service, chicken cooked to perfection . Adrian was a treat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Restaurantji Recommends
When making our order at the drive thru, I made sure to ask for some juicy and no burnt chicken please. After receiving my 16 piece family meal half burnt and falling apart, we go through the drive thru to for a second time so they can correct the order. We get sent back around through the drive thru for a third time to receive the order. To our suprise when we get home, out order now had two wings with the feathers still attached.
Atmosphere: 1
Food: 1
Service: 1
They forget to pack all food. Didn’t feel like driving all the way back for what was missing.
great place great people and thack for the great service brenda
El pollo loco is better than Juan Pollo 100%
💯 Great menu items and amazing flavor! Has to be the best outta the 2.
Atmosphere: 5
Food: 5
Service: 5
great place great people and thack for the great service brenda
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