Pizza Hut
310 S Riverside Ave, Rialto
(909) 873-1122
Recent Reviews
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Parking: I love Pizza hut
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pepperoni Sausage
Got my order wrong. Too much of a hassle to get it correct as it was a delivery order
Food: 4
Service: 2
We don’t enjoy Pizza Hut anymore, for one they don’t have Pizza Hut delivery drivers anymore so the driver is always late. There’s no accountability. 2nd this Pizza Hut store does not make the same pizzas consistently. Meaning if I order the same thing on different occasions that the pizzas are gonna be different. Whatever order over matches what we get.
Atmosphere: 1
Food: 1
Service: 1
Was vacationing in Cali and decided to come here. I drove by and seen a sign deal for pizza only to walk in and be told it was not real and I would have to pay more. I let the man know that’s false advertising and that sign should be taking down and he told me no.
I purchased 2 pizzas for my hungry children…
1 large cheese
1 large pepperoni
Did taste good but about 2 hours after eating my children and I all were sick, throwing up running to the restroom. Such a bummer from a big chain that I thought I could trust.
Customer service could have been better by not falsely getting me into the establishment with a lie.
Since that sign was up it should have been honored.
I took a picture of the sign they also had on the counter… shame on you Pizza Hut!!
So to clarify it says $7 and he told me $10 each pizza…
Will not return…
Parking: Parking lot is very sketchy to say at best, needs tons of repairs…weeds overgrown, discarded trees, trash & glass bottles all over. No pride in ownership at this property. Lots of police and homelessness lets you feel terrible to park your car for a pizza that’ll make you sick and for a price not correctly advertised.
Will never return.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza, Meat Pizza
Would give -1 stars if I could. Should’ve listened to ALL THE MANY reviews about Mathew. Must be desperate to keep him around, unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Love the attention to detail. And the promptness and professionalisumGreat pizza the food is always great and on time. The app is simple to use. Cute girls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Personal Pan Pizza
just order pizza from there are really tripping now first thing is if you order pizza over the phone and your price is over a certain amount they make you pay with a debit card over the phone they say you can't use cash at all if ita over a price my total cost for my meal was 44.00 they said you have to use debit card they said if you don't have a card you can't buy the pizza there. Second this is you can't talk to the store no more because they don't have enough people in there store so you have to talk to a call center and you can't under stand the people taking your order over the phone and if you get extra topping on your pizza they will charge you double for the extra topping the service there went down and Quality went down I received this is suppose to be bbq boneless wings where is the sauce that's supposed to be on it Mathew said there is nothing he can do about it and than he can refuse the order he don't have to take it back he was a rude supervisor don't waste your money here
Food: 1
Service: 1
Service good ? not good this is not like the Pizza Hut I grew up eating Pizza Hut and it was a whole adventure
Atmosphere: 3
Food: 2
Service: 3
just order pizza from there are really tripping now first thing is if you order pizza over the phone and your price is over a certain amount they make you pay with a debit card over the phone th
Not busy , the employees they have working inside of this location is horrible. They don’t make your food correctly and when telling him he catches a attitude for making my food incorrectly. The ppl here are so disgusting, distasteful and disturbing. Not only this location but others in the area this is not the first time this has happened. You would think with food being so high you’d think the employees would prepare your food correctly. Would you serve you Mexican mother brunt pizza , and chicken with no sauce ? Pizza has no butter sauce or anything this is not the Pizza Hut that was my favorite place to eat as a kid. Hopefully someone does something about
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I recently experienced an issue with a missing order from Pizza Hut, but the customer service at this location was exceptional. The staff, specifically, Matthew in the night shift , went above and beyond to promptly address the situation. His helpful and proactive approach turned a potential inconvenience into a positive experience. Thank you for your help Matthew!
Service: 5
I ordered online for delivery but had to go get it.
Parking: Easy to get parking.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Pepperoni Pizza
The pizza is always hot when delivered. And it always arrives quickly. Definitely worth it.
Atmosphere: 5
Food: 5
Service: 5
Thank you and have a great day!
Worst experience ever. Matthew, the person who “helped” me at this store was less than useless and the “customer service” for Pizza Hut is a joke. Never delivered my order and everyone gave me a hard time as I attempted after 2 hours to figure out what happened to my order. Was told originally by the store that my order didn’t exist while customer service was telling me they could see it active in their system. Got a bum excuse from the store that the driver couldn’t find my address and that my phone number didn’t work. Convenient excuse. Especially after Matthew confirmed the driver went to the wrong location multiple times by his own admission. Got a lame “not my problem” kind of response. Will never order here again. Wish I could give negative stars.
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