I buy all the time coffee here. But today I ask for the restroom code they don't tell me the pass code 😒 white girl standing front of the counter she is very rude And 1 day I buy 3 coffee but they charge me for 5 coffee and they don't give me the refund for 2 coffee and I have proof for that.
Service: 1
Rachel Romero
I almost always have a great service and drinks but that Shawanda. nearly ruined our my drinks and all she had to do was tell me that there was no nondairy foam 😱 Someone help her please. She was slow and so confused. Thank God for the rest of the girls that helped out and know what they are doing. 💕
Atmosphere: 4
Food: 4
Service: 5
Alfredo Rodriguez
Coffee is always great. I love the environment.
Atmosphere: 5
Food: 5
Service: 5
Desiree Marie Ramirez
I had ordered a Venti Java Chip frappuccino double blended. The cashier informed me there is no longer a Java Chip frappuccino so I couldn't get it. Which was a surprise to me. Cuz the Starbucks I go to in Victorville makes it for me with no problem. They may no longer have the Java Chip frappuccino. But the Victorville Starbucks customer service is phenomenal they always make it how I want it. This Starbucks can learn a few things from them about customer service.
Atmosphere: 5
Food: 3
Service: 3
Arlene Perez
The workers on Monday -Friday are just not it they make the drinks wrong and get mad if you question it or try to make an adjustment. Like dang you guys act like you hate your job there is one worker that always is super polite and will try her very best to correct or adjust things her name is Jayleen she has great customer service and picks up her coworkers slack . We need more workers like Jayleens at this location !
cesar ramirez
Over 15 minutes for a mobile order of 3 drinks. Too slow, compared to other locations. I know drive thru is priority but the line wasn’t even that long. Kind of defeats the purpose of ordering ahead.
Atmosphere: 5
Food: 5
Service: 5
Lynette Wheeler
My niece and granddaughter likes it
Atmosphere: 4
Food: 4
Service: 4
Trish Hutchens
Made me buy a coffee to use the bathroom. No problem I get it. If you make me buy something then have toilet paper for your customers. None. Unsanitary restroom filthy. Obviously the management here doesn’t care about the needs of the customer.
Atmosphere: 1
Food: 1
Service: 1
Maria Torres
Can't complain always good service
Atmosphere: 5
Food: 5
Service: 5
Austin Lawson
Riding by on my bike in this extreme heat so I figured I'd stop by for some refreshing cold water like I have done countless times and I get told that water is for customers only first place that I've ever heard that so terrible
great tasting drinks every time. but plz stop leaving notes on my drinks. at this point baristas have stopped trying :( i rather have no note
Service: 3
Jessica perez
That SuNday barista's are amazing thank you for my actually great tasting coffee this morning. You guys did amazing and you even spruced up my drink thank you so much I hope the manager appreciate you too guys and acknowledges. What a great team they have on Sunday crew.!
Atmosphere: 5
Food: 5
Service: 5
Angelina Ramos
This location is exceptional they are always friendly and learn your order and drinks are on point
Atmosphere: 5
Food: 5
Service: 5
Erik Dominguez
This is my first ever review I’ve ever wrote and damn if you don’t want to work there don’t work there. Some older white lady by the name is Liz unsure of the last name gave me the most rudest service MULTIPLE TIMES. It’s gotten to the point where If they make my drink bad I don’t even wanna go back inside to get it fixed. Discrimination is what it felt like im Mexican idk if anyone else has delt with this issue but for me she wouldn’t even talk to me if i spoke Spanish. It’s okay not everyone speaks it but to completely ignore me is crazy like if im not human. The worst part is that she gives attitude and judging by the atmosphere it looks like she gives it to her coworkers attitude to! Just insane if you DONT LIKE THE JOB DONT WORK THERE this is not the first occasion.
I buy all the time coffee here. But today I ask for the restroom code they don't tell me the pass code 😒 white girl standing front of the counter she is very rude And 1 day I buy 3 coffee but they charge me for 5 coffee and they don't give me the refund for 2 coffee and I have proof for that.
Service: 1
I almost always have a great service and drinks but that Shawanda. nearly ruined our my drinks and all she had to do was tell me that there was no nondairy foam 😱 Someone help her please. She was slow and so confused. Thank God for the rest of the girls that helped out and know what they are doing. 💕
Atmosphere: 4
Food: 4
Service: 5
Coffee is always great. I love the environment.
Atmosphere: 5
Food: 5
Service: 5
I had ordered a Venti Java Chip frappuccino double blended. The cashier informed me there is no longer a Java Chip frappuccino so I couldn't get it. Which was a surprise to me. Cuz the Starbucks I go to in Victorville makes it for me with no problem. They may no longer have the Java Chip frappuccino. But the Victorville Starbucks customer service is phenomenal they always make it how I want it. This Starbucks can learn a few things from them about customer service.
Atmosphere: 5
Food: 3
Service: 3
The workers on Monday -Friday are just not it they make the drinks wrong and get mad if you question it or try to make an adjustment. Like dang you guys act like you hate your job there is one worker that always is super polite and will try her very best to correct or adjust things her name is Jayleen she has great customer service and picks up her coworkers slack . We need more workers like Jayleens at this location !
Over 15 minutes for a mobile order of 3 drinks. Too slow, compared to other locations. I know drive thru is priority but the line wasn’t even that long. Kind of defeats the purpose of ordering ahead.
Atmosphere: 5
Food: 5
Service: 5
My niece and granddaughter likes it
Atmosphere: 4
Food: 4
Service: 4
Made me buy a coffee to use the bathroom. No problem I get it. If you make me buy something then have toilet paper for your customers. None. Unsanitary restroom filthy. Obviously the management here doesn’t care about the needs of the customer.
Atmosphere: 1
Food: 1
Service: 1
Can't complain always good service
Atmosphere: 5
Food: 5
Service: 5
Riding by on my bike in this extreme heat so I figured I'd stop by for some refreshing cold water like I have done countless times and I get told that water is for customers only first place that I've ever heard that so terrible
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
great tasting drinks every time. but plz stop leaving notes on my drinks. at this point baristas have stopped trying :( i rather have no note
Service: 3
That SuNday barista's are amazing thank you for my actually great tasting coffee this morning. You guys did amazing and you even spruced up my drink thank you so much I hope the manager appreciate you too guys and acknowledges. What a great team they have on Sunday crew.!
Atmosphere: 5
Food: 5
Service: 5
This location is exceptional they are always friendly and learn your order and drinks are on point
Atmosphere: 5
Food: 5
Service: 5
This is my first ever review I’ve ever wrote and damn if you don’t want to work there don’t work there. Some older white lady by the name is Liz unsure of the last name gave me the most rudest service MULTIPLE TIMES. It’s gotten to the point where If they make my drink bad I don’t even wanna go back inside to get it fixed. Discrimination is what it felt like im Mexican idk if anyone else has delt with this issue but for me she wouldn’t even talk to me if i spoke Spanish. It’s okay not everyone speaks it but to completely ignore me is crazy like if im not human. The worst part is that she gives attitude and judging by the atmosphere it looks like she gives it to her coworkers attitude to! Just insane if you DONT LIKE THE JOB DONT WORK THERE this is not the first occasion.
Atmosphere: 1
Food: 1
Service: 1
Rude staff.
Atmosphere: 1
Food: 3
Service: 1
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