I’ve only been to this Starbucks a few times, but every visit has been amazing! The staff are so welcoming and friendly, and their positive attitude really stands out. It’s always a great experience because every single person there is so kind and enthusiastic. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Luis Hernandez
After reviewing the previous reviews, it seems there's a known issue with the drive thru personnel and their attitude towards customers. I have been against Starbucks for so long but finally this year I gave in and became a regular, I have always appreciated the level of service of Starbucks staff and the friendliness and smiles at all times, however this guy was rude, confirmed my order and still managed to get it wrong, didn't say hello, didn't acknowledge me and not even responded to me saying hello and saying thank you.
Atmosphere: 5
Food: 2
Service: 1
Suggaboo299
The guy that works the drive thru at 5am is great. Always very sweet and helpful when I visit before work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Nut Bread
Jazmin Frias
I have near felt the need to write a bad review but man the girl at the window today absolutely ruined my day. If you can’t multitask and handle a rush, maybe you shouldn't be at the window cashing people out. I work in management and as a cashier you are the face of the company. So that employee definitely is giving the franchise a bad rep. So that girl needs to be working on orders instead of speaking to customers directly with her stanky attitude.
Denise Palma
Good price for gas and 21+ drinks
Service: 5
Alee Portillo
Honestly!! I wish I would’ve gotten this nice girls name. THANK YOU thank you for giving me part of my order on the house. I forgot my wallet and my kids would’ve freaked out if I left without getting their favorite frap and cake pops. If you’re a mom you know exactly what I’m talking about especially a special needs mom. My kids wouldn’t know that I have to come back to pay for the goods.
This nice girly SAVED ME meltdowns!!! Thank you so much. This will be my favorite Starbucks now
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Century ViD
I am a long time Starbucks customer and I don't really like leaving negative reviews but John and his staff were almost ignoring every customer if they weren't Latino. My wife placed our order online. I approached the customer order counter and made eye contact with John and 2 of his employees. They all ignored me. I asked if my order was ready and an Associate said no. I waited then asked John who was wearing all Black as opposed to the other associates uniforms. He said Yea I'm the manager are you good? The aggression in his voice threw me off. I didn't think anything of it until a Latino man walked in and was greeted with a warm welcome from John and his staff. Another Latino woman approached the same counter I was at and was greeted with a smile. I then started to notice the behaviors of the staff and how they were ignoring all customers except Latino customers. Starbucks is not a place to express Racism, prejudice or hiring favoritism. I will never return to this location. John's entire Staff is Latino and that's no problem but when they start treating customers that are not of Latino origin differently, it becomes a problem.
For my family it's a must have. This location has always gotten my order right and on time. I have never made it late to work or an event coming to this location.
Atmosphere: 5
Food: 5
Service: 5
AKOP UNANIAN
Teach your employees to move one coffee I waited 20 minutes
Went in to this foothill location last night around 8:30 and ordered the venti peach lemonade green tea and I notice after a few sips the tip of my tongue was numb, I stopped drinking it got home looked inside and something pink was floating as if was dissolving and when called the location I spoke with the night mgr and they confirmed it was not supposed to have anything pink in it. Left my number and name and no store manager called me about the incident
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Lemonade
Jennifer Sierra
I usually don't have any issues here, except the attitudes of the women at the drive-thru; this just made it worse. But my order was wrong today. When I brought it to the attention of the lady at the counter, she said, "ooohhhh," without attempting to fix it or showing any concern. She didn’t seem apologetic at all and looked at me as if I was foolish. At least try to fix it; don’t play victim and act rude.
Atmosphere: 1
Food: 3
Service: 1
Yairon alberto Saenz jarquin
Product very good taste quality and hygiene
Food: 5
Service: 5
Sandy GArci
I just went through the drive-through at Starbucks and was extremely disappointed with my order. Both of the drinks I ordered were almost half empty! It’s as if they weren’t even topped off. I expect much better quality, especially when I’m paying a premium for these beverages. It's frustrating to drive off only to realize you didn't get what you paid for. Starbucks, please do better with your quality control, especially in the drive-through!
Atmosphere: 2
Food: 2
Service: 2
Anna Zapata
Terrible attitude from cashier at the drive through window! Definitely needs better training.Rude baristas
I’ve only been to this Starbucks a few times, but every visit has been amazing! The staff are so welcoming and friendly, and their positive attitude really stands out. It’s always a great experience because every single person there is so kind and enthusiastic. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
After reviewing the previous reviews, it seems there's a known issue with the drive thru personnel and their attitude towards customers.
I have been against Starbucks for so long but finally this year I gave in and became a regular, I have always appreciated the level of service of Starbucks staff and the friendliness and smiles at all times, however this guy was rude, confirmed my order and still managed to get it wrong, didn't say hello, didn't acknowledge me and not even responded to me saying hello and saying thank you.
Atmosphere: 5
Food: 2
Service: 1
The guy that works the drive thru at 5am is great. Always very sweet and helpful when I visit before work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Nut Bread
I have near felt the need to write a bad review but man the girl at the window today absolutely ruined my day. If you can’t multitask and handle a rush, maybe you shouldn't be at the window cashing people out. I work in management and as a cashier you are the face of the company. So that employee definitely is giving the franchise a bad rep. So that girl needs to be working on orders instead of speaking to customers directly with her stanky attitude.
Good price for gas and 21+ drinks
Service: 5
Honestly!! I wish I would’ve gotten this nice girls name. THANK YOU thank you for giving me part of my order on the house. I forgot my wallet and my kids would’ve freaked out if I left without getting their favorite frap and cake pops. If you’re a mom you know exactly what I’m talking about especially a special needs mom. My kids wouldn’t know that I have to come back to pay for the goods.
This nice girly SAVED ME meltdowns!!! Thank you so much. This will be my favorite Starbucks now
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
I am a long time Starbucks customer and I don't really like leaving negative reviews but John and his staff were almost ignoring every customer if they weren't Latino. My wife placed our order online. I approached the customer order counter and made eye contact with John and 2 of his employees. They all ignored me. I asked if my order was ready and an Associate said no. I waited then asked John who was wearing all Black as opposed to the other associates uniforms. He said Yea I'm the manager are you good? The aggression in his voice threw me off. I didn't think anything of it until a Latino man walked in and was greeted with a warm welcome from John and his staff. Another Latino woman approached the same counter I was at and was greeted with a smile. I then started to notice the behaviors of the staff and how they were ignoring all customers except Latino customers. Starbucks is not a place to express Racism, prejudice or hiring favoritism. I will never return to this location. John's entire Staff is Latino and that's no problem but when they start treating customers that are not of Latino origin differently, it becomes a problem.
Atmosphere: 1
Food: 1
Service: 1
Easy, fast ans friendly service.
Service: 5
Recommended dishes: Banana Nut Bread, Cookies & Cream Cake Pop, Mint Majesty, Iced Nondairy Salted Caramel Cookie Matcha, Vanilla Sweet Cream Cold Brew
For my family it's a must have. This location has always gotten my order right and on time. I have never made it late to work or an event coming to this location.
Atmosphere: 5
Food: 5
Service: 5
Teach your employees to move one coffee I waited 20 minutes
Service: 1
Restaurantji Recommends
Went in to this foothill location last night around 8:30 and ordered the venti peach lemonade green tea and I notice after a few sips the tip of my tongue was numb, I stopped drinking it got home looked inside and something pink was floating as if was dissolving and when called the location I spoke with the night mgr and they confirmed it was not supposed to have anything pink in it. Left my number and name and no store manager called me about the incident
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Lemonade
I usually don't have any issues here, except the attitudes of the women at the drive-thru; this just made it worse. But my order was wrong today. When I brought it to the attention of the lady at the counter, she said, "ooohhhh," without attempting to fix it or showing any concern. She didn’t seem apologetic at all and looked at me as if I was foolish. At least try to fix it; don’t play victim and act rude.
Atmosphere: 1
Food: 3
Service: 1
Product very good taste quality and hygiene
Food: 5
Service: 5
I just went through the drive-through at Starbucks and was extremely disappointed with my order. Both of the drinks I ordered were almost half empty! It’s as if they weren’t even topped off. I expect much better quality, especially when I’m paying a premium for these beverages. It's frustrating to drive off only to realize you didn't get what you paid for. Starbucks, please do better with your quality control, especially in the drive-through!
Atmosphere: 2
Food: 2
Service: 2
Terrible attitude from cashier at the drive through window! Definitely needs better training.Rude baristas
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