I love wingstop but bever again coming.. idk what that is but thats discusting im soo disappointed DO NOT EAT HERE PLEASE.. this is going to make me sickkk
Food: 1
Service: 5
Daniel Jacob (Blue_Jay1027)
Great customer service. Thank you Raymond and Aiden. From the cashier and the cook in the back. There was no option to tip. Only online apparently. I had a very great experience. The cashier explained how ordering went as far as flavors. He went above and beyond to provide me with the best experience possible. He didn’t have to, but he did and that made me feel valued, to me that means a lot. Especially times like this where I wasn’t knowledgeable and he could’ve just simply disappointed me. Thank you guys for making my order to my expectation, it goes a long way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Valerie Cardenas
Spend so many money and this is what I get I order 2 chicken tenders And this is what I got
Atmosphere: 1
Food: 1
Service: 1
Johnny Wilson-Torres
Very BAD experience with both night and daytime manager. Daytime manager would give me his name when I called and very RUDE and wouldn't give me corporate phone number and laughed at me and hung up
Atmosphere: 3
Service: 1
Stephanie Roberson
I went today and picked up my order i paid online it was a 30 piece to only get 10. I called and ask for a refund.... the place looked dirty when I went in and all the workers were standing around in the front talking and doing nothing at least they can do is make sure the complete order was there.
Atmosphere: 1
Food: 1
Service: 1
Frank Valencia
Just got to say everything was amazing lemon pepper all day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
sharonda logan
Went in to get some chicken and right before I could order a roach popped out on the soda machine. The didnin area was filthy and there 2 baskets of pre cooked chicken. Sorry but it's a NO for me. I walked right back out. Customer service was good she was nice and quick to ask for my order.
Atmosphere: 1
Food: 1
Service: 5
Desiree Capelo
Went in to get my order, as I walked in there was a bunch of people waiting for their orders, orders were just placed on the rack with no one calling out names. One guest place her order at 5pm and set a time for pick up and it was not even ready the time was 7:30pm. Online order are not giving the correct time of pick up. I asked for a refund and the host just wrote on my receipt and told me it takes 3-5 business days I then asked if I can get refunded now she told me that her manager isn’t there until Friday I proceeded to asked for a supervisor and apparently they were on lunch. Not the customer service that i expected. I just hope my husband receives his refund back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boneless Meal Deal
Leeanna Lee
Bad service. Came in with me and my client and we both order, I got mines first because I order online. Took forever and they were extremely rude. They need more assistance. More help. It’s overly packed, and they provide bad service due too high demand and unorganization. Didn’t even get my ranch, and that’s the way I love too eat my wings and fries, way too packed and crowed. Hirer more professional and get more organized.
Atmosphere: 1
Food: 2
Service: 1
Adnan Karim
Wingstop in Rialto offers a variety of chicken wings and sides - perfect for a relaxed meal with friends. This American International Chain lives up to its reputation, providing a laid-back atmosphere that encourages you to dig in and enjoy. While cleanliness might not be their top priority (expect to see remnants of previous diners), the focus is clearly on the food.
And the food delivers! The wings are the undisputed star of the show, available in both classic and boneless varieties. The flavor selection is extensive, promising something for everyone. My personal experience with the garlic parmesan wings was a resounding success – they were bursting with flavor and incredibly satisfying. The chicken tenders are another highlight, boasting a delightful crispy exterior and a juicy interior. Don't skip the fries either, they're the ideal crispy and golden companion to the wings.
Budget-wise, expect to spend between $20 and $30 for a fulfilling meal, a price point that feels quite fair for the portion sizes and quality. Service is adequate; not particularly memorable, but friendly and welcoming enough.
Overall, Wingstop in Rialto is a great option for those seeking a casual, no-fuss dining experience focused on delicious wings and comfort food classics. If you're looking for a place to unwind, indulge in flavorful wings, and enjoy a relaxed atmosphere with friends, Wingstop is definitely worth a visit. Just be prepared for a potentially less-than-spotless environment and you'll be set for a tasty and satisfying meal.
Vegetarian options: Not available.
Parking: Parking is not available most of the time.
Go to a different one, the service was horrible. While I eating the lady was rude to everyone, at least it wasn't personal. Customer Service is gone.
Atmosphere: 1
Food: 1
Service: 1
Boat
Dry chicken even the sauce ones done felt like the desert employees mad disrespectful took 10 minutes alone to get my order in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Louisiana Voodoo Fries
Juan Sirri
Disgusting, disgusting. I had food poisoning so bad that I almost ended up at the hospital. Do not buy from here. Everything is cooked in the same oil. Seems like the oil never changes. Be careful eating this food. I'm not a picky person with food at all. I never had any issues with food. I never had food poisoning in my life and this was the worst experience I could have ever had. Never again trying Wingstop.
ordered doordash from this place and they didnt put my daughters food in the bag, i called to complain and they said we have to go pick it up yet i paid xtra to get it delivered , then i ask to remake the whole order for the whole family to eat together our warm food and they said hell no all they can do is get whats missing ....bad customer service
Atmosphere: 1
Food: 4
Service: 1
catlogiknation
If you want the driest most burnt to a crisp Wingstop wings that will make your teeth hurt, this is the Wingstop for you.
How the heck do they manage to overcook these wings EVERY single time! Mind boggling.
I love wingstop but bever again coming.. idk what that is but thats discusting im soo disappointed DO NOT EAT HERE PLEASE.. this is going to make me sickkk
Food: 1
Service: 5
Great customer service. Thank you Raymond and Aiden. From the cashier and the cook in the back. There was no option to tip. Only online apparently. I had a very great experience. The cashier explained how ordering went as far as flavors. He went above and beyond to provide me with the best experience possible. He didn’t have to, but he did and that made me feel valued, to me that means a lot. Especially times like this where I wasn’t knowledgeable and he could’ve just simply disappointed me. Thank you guys for making my order to my expectation, it goes a long way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Wings
Spend so many money and this is what I get I order 2 chicken tenders And this is what I got
Atmosphere: 1
Food: 1
Service: 1
Very BAD experience with both night and daytime manager. Daytime manager would give me his name when I called and very RUDE and wouldn't give me corporate phone number and laughed at me and hung up
Atmosphere: 3
Service: 1
I went today and picked up my order i paid online it was a 30 piece to only get 10.
I called and ask for a refund.... the place looked dirty when I went in and all the workers were standing around in the front talking and doing nothing at least they can do is make sure the complete order was there.
Atmosphere: 1
Food: 1
Service: 1
Just got to say everything was amazing lemon pepper all day
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Went in to get some chicken and right before I could order a roach popped out on the soda machine. The didnin area was filthy and there 2 baskets of pre cooked chicken. Sorry but it's a NO for me. I walked right back out. Customer service was good she was nice and quick to ask for my order.
Atmosphere: 1
Food: 1
Service: 5
Went in to get my order, as I walked in there was a bunch of people waiting for their orders, orders were just placed on the rack with no one calling out names. One guest place her order at 5pm and set a time for pick up and it was not even ready the time was 7:30pm. Online order are not giving the correct time of pick up. I asked for a refund and the host just wrote on my receipt and told me it takes 3-5 business days I then asked if I can get refunded now she told me that her manager isn’t there until Friday I proceeded to asked for a supervisor and apparently they were on lunch. Not the customer service that i expected. I just hope my husband receives his refund back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Boneless Meal Deal
Bad service.
Came in with me and my client and we both order, I got mines first because I order online. Took forever and they were extremely rude. They need more assistance. More help. It’s overly packed, and they provide bad service due too high demand and unorganization. Didn’t even get my ranch, and that’s the way I love too eat my wings and fries, way too packed and crowed. Hirer more professional and get more organized.
Atmosphere: 1
Food: 2
Service: 1
Wingstop in Rialto offers a variety of chicken wings and sides - perfect for a relaxed meal with friends. This American International Chain lives up to its reputation, providing a laid-back atmosphere that encourages you to dig in and enjoy. While cleanliness might not be their top priority (expect to see remnants of previous diners), the focus is clearly on the food.
And the food delivers! The wings are the undisputed star of the show, available in both classic and boneless varieties. The flavor selection is extensive, promising something for everyone. My personal experience with the garlic parmesan wings was a resounding success – they were bursting with flavor and incredibly satisfying. The chicken tenders are another highlight, boasting a delightful crispy exterior and a juicy interior. Don't skip the fries either, they're the ideal crispy and golden companion to the wings.
Budget-wise, expect to spend between $20 and $30 for a fulfilling meal, a price point that feels quite fair for the portion sizes and quality. Service is adequate; not particularly memorable, but friendly and welcoming enough.
Overall, Wingstop in Rialto is a great option for those seeking a casual, no-fuss dining experience focused on delicious wings and comfort food classics. If you're looking for a place to unwind, indulge in flavorful wings, and enjoy a relaxed atmosphere with friends, Wingstop is definitely worth a visit. Just be prepared for a potentially less-than-spotless environment and you'll be set for a tasty and satisfying meal.
Vegetarian options: Not available.
Parking: Parking is not available most of the time.
Kid-friendliness: Not too child-friendly.
Wheelchair accessibility: Wheelchair accessible entrance.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Wings and Fries, Louisiana Voodoo Fries, Chicken Wings, 10 Wings, Lemon Pepper Wings, 10 PC Wing Combo
Restaurantji Recommends
Go to a different one, the service was horrible. While I eating the lady was rude to everyone, at least it wasn't personal. Customer Service is gone.
Atmosphere: 1
Food: 1
Service: 1
Dry chicken even the sauce ones done felt like the desert employees mad disrespectful took 10 minutes alone to get my order in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Louisiana Voodoo Fries
Disgusting, disgusting. I had food poisoning so bad that I almost ended up at the hospital. Do not buy from here. Everything is cooked in the same oil. Seems like the oil never changes. Be careful eating this food. I'm not a picky person with food at all. I never had any issues with food. I never had food poisoning in my life and this was the worst experience I could have ever had. Never again trying Wingstop.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Louisiana Voodoo Fries, Mango Habanero, Chicken Wings, Lemon Pepper Wings, Boneless Meal Deal
ordered doordash from this place and they didnt put my daughters food in the bag, i called to complain and they said we have to go pick it up yet i paid xtra to get it delivered , then i ask to remake the whole order for the whole family to eat together our warm food and they said hell no all they can do is get whats missing ....bad customer service
Atmosphere: 1
Food: 4
Service: 1
If you want the driest most burnt to a crisp Wingstop wings that will make your teeth hurt, this is the Wingstop for you.
How the heck do they manage to overcook these wings EVERY single time! Mind boggling.
Atmosphere: 3
Food: 1
Service: 3
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