Ordering from here has been awful every time. The workers that work here are rude and like to talk over you, especially over the phone. I ordered an order online and it said it would take 16-21 minutes after 12 minutes I was at another location then where I ordered (my fault) but after I called this location to see if I could get a refund I was told I couldn’t because the food was already made. But the manger said after 15 minutes it was no longer refundable, but it was only 12 minutes after the ask for the refund. At another wing stop location they said any online orders were able to be refunded. I just really want to know what is the real answer to “Can I get a refund in this situation? ”
Food: 1
Service: 1
Elouise Love
I was hopeful when I arrived and the wait time was only 18 minutes. The staff was nice but Unfortunately the cashier wasn't familiar with the menu and we had to repeat our order a few times and tell her what was in the combo. The soda fountain ran out of ice and there were no straws or cup lids available. I haven't gotten my food yet..15 minutes so far...but I will not be back
Atmosphere: 1
Service: 1
Mr. Intelligent
They always refry their wings here. No matter what time you go. Even if you ask them not to. They don’t deserve one star. When you see the black on the bone and they are super hard that’s how you know they were fried earlier and refried to warm them for the order
E. D.
Wings are amazing can't get them cooked a little longer so they are crispy and the fried corn is so good definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
Ravinder Singh
When I am going to pick my order the staffs is talking to miss have
Atmosphere: 2
Food: 2
Service: 1
Legendaryg-man 89
You basically have to buy a soda to get water. The service here is horrible. I rather driver further than come back here. A complete joke. I don't recommend this place.
Latesha
Worst wing stop I’ve been too. Customer service is terrible! I placed my order online and waited 25 minutes to pick my order up. Just to make it there for them to tell me that they just started dropping classic chicken and that it’s going to take another 15 minutes when I’ve placed my order more then 20 minutes ago. Never agin
Atmosphere: 1
Food: 1
Service: 1
Cat
10/10 first time ever getting wingstop at a new location and it was amazing, staff was very friendly, the food was well cooked, and they were pretty fast with my order.
Ivan Garcia
I have never had Wingstop hit like they've hit today 3/13/25 at 3pm. My experience started at the door where the gentleman working gave me time to look at the menue and never made me feel rushed. Ontop of that he was super helpful and kind. I ordered a 3 piece tender combo. Secondly one problem I have with most wing stops is dirty tables as most Wingstop tables are full of fry crumbs, ranch drips, or sauce smears, but not here, not today. All of the tables were perfectly clean even though they were busy dealing with a whole line. I then paid a trip to the bathroom to wash my hands where I can happily say the whole bathroom was clean. Then after a short wait (shorter than l've ever waited at any Wingstop as a walk in customer) I sat down to enjoy my food and wow. I can confidently say that the fries I were given had to be the absolute best Wingstop fries l've ever had. They were perfectly seasoned, soft yet firm (l've only ever gotten super soggy fries from Wingstop). Then I opened up my tender box where I saw the glorious sight of perfectly sauced tenders. (I mean perfectly) they were the perfect temperature which was a welcome surprise as other wingstops often serve me cold, dry tenders. Excellent job wing stop. I'd give my experience a million starts if I could. Thank you
Been coming to this location for some time never had issues with my orders ,I Did an online order through the app and picked up my order and drove home prepared myself to eat and then I noticed that I didn’t get my full meal and had everything open already to eat and my wings where incomplete. i called the location and they answered me and told them about my issue and the worker tells me give them a second and wait for them to speak with who’s there boss or something and they tell me that all they could do is remake my order and take the one I have and I asked them if they can just do a delivery and they said they can’t do that so I said okay then they just hung up the phone on me . Im not wasting my time driving back and gas and still wait for my order to be remade again and probably wait another 20 to half an hour of wait. What a disappointment
daniel estrada
Delicious I love Wingstop
Gabriel Franco
Terrible service. It took 40 minutes to get my food even though I ordered ahead.
Cecilia Rosas
The girl on the register is polite but they need to communicate better and read orders carefully, got a wrong order. And had to take it back. I was hungry and the drive was bad (going back to give them back the wrong order) and waited for my new order 😔
jaswinder singh
to much bad staff no working good long time waiting for orders and
Ordering from here has been awful every time. The workers that work here are rude and like to talk over you, especially over the phone. I ordered an order online and it said it would take 16-21 minutes after 12 minutes I was at another location then where I ordered (my fault) but after I called this location to see if I could get a refund I was told I couldn’t because the food was already made. But the manger said after 15 minutes it was no longer refundable, but it was only 12 minutes after the ask for the refund. At another wing stop location they said any online orders were able to be refunded. I just really want to know what is the real answer to “Can I get a refund in this situation? ”
Food: 1
Service: 1
I was hopeful when I arrived and the wait time was only 18 minutes. The staff was nice but Unfortunately the cashier wasn't familiar with the menu and we had to repeat our order a few times and tell her what was in the combo. The soda fountain ran out of ice and there were no straws or cup lids available. I haven't gotten my food yet..15 minutes so far...but I will not be back
Atmosphere: 1
Service: 1
They always refry their wings here. No matter what time you go. Even if you ask them not to. They don’t deserve one star. When you see the black on the bone and they are super hard that’s how you know they were fried earlier and refried to warm them for the order
Wings are amazing can't get them cooked a little longer so they are crispy and the fried corn is so good definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
When I am going to pick my order the staffs is talking to miss have
Atmosphere: 2
Food: 2
Service: 1
You basically have to buy a soda to get water. The service here is horrible. I rather driver further than come back here. A complete joke. I don't recommend this place.
Worst wing stop I’ve been too.
Customer service is terrible!
I placed my order online and waited 25 minutes to pick my order up. Just to make it there for them to tell me that they just started dropping classic chicken and that it’s going to take another 15 minutes when I’ve placed my order more then 20 minutes ago.
Never agin
Atmosphere: 1
Food: 1
Service: 1
10/10 first time ever getting wingstop at a new location and it was amazing, staff was very friendly, the food was well cooked, and they were pretty fast with my order.
I have never had Wingstop hit like they've hit today
3/13/25 at 3pm. My experience started at the door where the gentleman working gave me time to look at the menue and never made me feel rushed. Ontop of that he was super helpful and kind. I ordered a 3 piece tender combo.
Secondly one problem I have with most wing stops is dirty tables as most Wingstop tables are full of fry crumbs, ranch drips, or sauce smears, but not here, not today. All of the tables were perfectly clean even though they were busy dealing with a whole line. I then paid a trip to the bathroom to wash my hands where I can happily say the whole bathroom was clean. Then after a short wait (shorter than l've ever waited at any Wingstop as a walk in customer) I sat down to enjoy my food and wow. I can confidently say that the fries I were given had to be the absolute best Wingstop fries l've ever had. They were perfectly seasoned, soft yet firm (l've only ever gotten super soggy fries from Wingstop). Then I opened up my tender box where I saw the glorious sight of perfectly sauced tenders. (I mean perfectly) they were the perfect temperature which was a welcome surprise as other wingstops often serve me cold, dry tenders. Excellent job wing stop. I'd give my experience a million starts if I could.
Thank you
They Always mess up my orders
Restaurantji Recommends
Been coming to this location for some time never had issues with my orders ,I Did an online order through the app and picked up my order and drove home prepared myself to eat and then I noticed that I didn’t get my full meal and had everything open already to eat and my wings where incomplete. i called the location and they answered me and told them about my issue and the worker tells me give them a second and wait for them to speak with who’s there boss or something and they tell me that all they could do is remake my order and take the one I have and I asked them if they can just do a delivery and they said they can’t do that so I said okay then they just hung up the phone on me . Im not wasting my time driving back and gas and still wait for my order to be remade again and probably wait another 20 to half an hour of wait. What a disappointment
Delicious I love Wingstop
Terrible service. It took 40 minutes to get my food even though I ordered ahead.
The girl on the register is polite but they need to communicate better and read orders carefully, got a wrong order. And had to take it back. I was hungry and the drive was bad (going back to give them back the wrong order) and waited for my new order 😔
to much bad staff no working good long time waiting for orders
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