A&W Restaurant
15555 San Pablo Ave, Richmond
(510) 222-2814
Recent Reviews
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Marlene gave me excellent customer service. 10/10 stars. Plus if you want the best pot pie I can find, ask for a fresh one and you won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
All I ordered was cheese curds and a root beer float. Really good stuff!
Atmosphere: 5
Food: 5
Service: 5
First of all, I never write reviews and I hate to do so but unfortunately, I had a bad experience. I don’t normally come here and when I did, it was awful first of all when I grabbed the food and the plate and sat down there was a little baby spider crawling on the plate my daughter got scared and i got rid of the spider, and then i ignored it, as i was eating i ate a piece of hair and took it out of my mouth! there was a piece of hair in my chicken burger! And i had to spit it out and throw it in the trash, but before I threw it, I told the lady in the front about it and she went to tell another working lady, and they both ignored the situation, and when I told the ladie again for the second time at the counter, they didn’t believe me and they dug the garbage was looking for the hair that little piece and wouldn’t help me and instead, she started saying the person that made my sandwich doesn’t have hair like why would I lie about something like this? It’s really disgusting. I will never come again to this place is just dirty poor customer service, But I did make a case report about this because I’m not gonna stay quiet to rude service + bad experience with no help.
For the food part the only decent thing they have was fries other than that chicken is dry and has a weird taste, specially the tenders and the nuggets were awful even the kids wouldn’t finish them. And mini hotdog went to the trash it tasted bad.
Atmosphere: 1
Food: 1
Service: 1
Came by during lunch for a quiet visit. Not crowded at all. Nice to have the option to order from both KFC and A&W we did both! Food came out hot, fresh, and fast. The root beer float was a classic touch. Overall, a solid experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Float, Papa Burger, Cheese Curds, Cheeseburger, Chicken and Corn
I used the drive thru, and it appeared that every single person in the drive thru had to drive to the front wait for their food. What makes it worse is the fact that the food wasn't even hot. It was barely warm. If you're going to tell people to go around to the front, it's usually because they need to cook a new batch or something, or you ordered an item special and needs more time to prep. Definitely won't go there again unless I hear of actual changes being made for the better
Food: 2
Service: 2
I bought a root beer float it was after the foam went down half a cup of root beer . I wanted a rb float not a cup of ice cream.
Atmosphere: 1
Food: 2
Service: 2
Staff very helpful
Atmosphere: 5
Food: 5
Service: 5
The place was very clean and, above all, the service was fast. I was there and I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Nice, and quick food is fresh will go back again and again
Atmosphere: 5
Food: 5
Service: 5
Mediocre at best
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Food was good. Me and my friend got two cheeseburgers, onion rings, cheese curds, root beers, a little chocolate cake thingy, and of course, the pickles on the burgers. The pickles were perfectly crunchy, moist, and had a great pickley flavor. 5/5 pickles ?????. The soda did taste a little off though.The service was great and the food came out fast and hot.The tables were clean, but the seats were a bit dirty, and one of the ceiling tiles was messed up.Overall, a solid restaurant with some good pickles. 4/5.
Parking: A relatively average sized parking lot. During busy hours it might be mildly difficult to find parking.
Kid-friendliness: Kid friendly.
Wheelchair accessibility: Pretty accessible.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger and Fries, Root Beer Float
If you got food allergies make sure to asked because the fried fish and fries in the same fryer. It was my first time gat a bacon cheese burger combo and eat some fries and later my body was itching. Because I have fish and shrimp allergy.
Atmosphere: 3
Food: 1
Service: 1
Classic A&
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Root Beer Float
I don't know what it is about they're Root beer floats but this young generation is missing out. ? Hamburgers are classic and delicious, it's a pleasure to eat real beef for once. The Atmosphere took a hit because of the aggressive panhandling homeless guy I've seen their on several occasions, it's a Bay Area problem.
Kid-friendliness: Quick service, Food consistently fresh ?
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Hamburger and Fries, Root Beer Float
It's 1015, why is the fricki door locked???
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