This was my first time at this location and I was disappointed. I placed an online order for pickup and arrived early thinking it wasn't prepared yet. We'll it was after asking a couple of employees if my order was ready Someone located my order. I noticed once I got home that my order was Luke warm and missing guacamole that I paid for. Next time I'll stick to my normal location.
Atmosphere: 3
Food: 3
Service: 3
Vishnupriya Karnati
Bring back the honey chicken!
Sue Odah
We had food catered in, the amount of serving for 10 people was awful, the lettuce was the biggest dish, the rice was so little that few people ate, and it was gone, the portions of meat were like 8oz in a container, why give 5 containers of 1/2 full, should put it in a larger container like the one the lettuce held! It would have at least looked so appetizing and worth the $220, OMG never again from Chipotle, they are not generous like Panda
Food: 2
Leslie Marie Sparks
The Bowls😋😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Edward James
If you order chips, check your chips before you leave, they will give you stale chips that's been sitting out all day.
Ivan Soin
The staff is just terrible, the rudest people I’ve ever dealt with in chipotle. They probably need a new manager.
Atmosphere: 2
Food: 3
Service: 1
Sam V.,
Steak bowl was horrible. Meat quality bad! More nerve than meat. I'm not going back.
Atmosphere: 3
Food: 1
Service: 3
Kasey Valente
Best Chipotle around! Friendly staff and good portions.
Atmosphere: 5
Food: 5
Service: 5
Cristian SancheZ
I went to this Chipotle and the service is very bad, the floor is too dirty, the guy who is always at the register is asked for the code for the bathroom and first he says I have to buy first, which seems disrespectful to me. I ask him for bolky sauce for my bowl and he tells me if there is no one on the table, he will not bring out any new ones, he is very rude. I don't have his name but he is always at the register, a short one with white skin. This person treats customers very badly, and I know that whenever someone wants to use the bathroom, he tells people to buy me something first and I'll give you the code to enter, which seems to me to be something that is against the customer treatment policies. Truly a very disgusting experience, I will never return to this Chipotle. I am also going to spread this in our WhatsApp group of Amazon drivers, we are more than 500 where they will not want to live this experience either. Very poorly managed by the manager, he is not attentive to the treatment of customers by the cashier.
Atmosphere: 1
Food: 1
Service: 1
Dave L
Portions are solid, food is good for the most part. Biggest issue for this location is the frequency they change their oil. All 3 times we have gone the chips have a much darker color and poor taste compared to any other Chipotle. Not sure if they are trying to go cheap and not change the oil as frequently or if it's just laziness, but dont get chips here, you will be disappointed
Overall I like chipotle, but this is the only location my portions are smaller. I know they need to have an average rationing food per client but the lady who did my order she put me a small portion for each ingredient in my tacos
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Guacamole, Chips
Arthur Granillo
This chipotle is rather new , the staff is courteous but the portions for the bowls are small where you almost have to buy extra meat which is another 3-4 dollars more .
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
Nina Haynes
I will never go back. The all male crew was horrible. I can’t believe they messed up the whole order and I went in. There was no wait so I don’t know why they got it wrong. They were way too busy talking to each other having their own personal conversation. Very disappointed. I will take the drive to Pinole any day.
This was my first time at this location and I was disappointed. I placed an online order for pickup and arrived early thinking it wasn't prepared yet. We'll it was after asking a couple of employees if my order was ready Someone located my order. I noticed once I got home that my order was Luke warm and missing guacamole that I paid for. Next time I'll stick to my normal location.
Atmosphere: 3
Food: 3
Service: 3
Bring back the honey chicken!
We had food catered in, the amount of serving for 10 people was awful, the lettuce was the biggest dish, the rice was so little that few people ate, and it was gone, the portions of meat were like 8oz in a container, why give 5 containers of 1/2 full, should put it in a larger container like the one the lettuce held! It would have at least looked so appetizing and worth the $220, OMG never again from Chipotle, they are not generous like Panda
Food: 2
The Bowls😋😋😋😋
Atmosphere: 5
Food: 5
Service: 5
If you order chips, check your chips before you leave, they will give you stale chips that's been sitting out all day.
The staff is just terrible, the rudest people I’ve ever dealt with in chipotle. They probably need a new manager.
Atmosphere: 2
Food: 3
Service: 1
Steak bowl was horrible. Meat quality bad! More nerve than meat. I'm not going back.
Atmosphere: 3
Food: 1
Service: 3
Best Chipotle around! Friendly staff and good portions.
Atmosphere: 5
Food: 5
Service: 5
I went to this Chipotle and the service is very bad, the floor is too dirty, the guy who is always at the register is asked for the code for the bathroom and first he says I have to buy first, which seems disrespectful to me. I ask him for bolky sauce for my bowl and he tells me if there is no one on the table, he will not bring out any new ones, he is very rude. I don't have his name but he is always at the register, a short one with white skin. This person treats customers very badly, and I know that whenever someone wants to use the bathroom, he tells people to buy me something first and I'll give you the code to enter, which seems to me to be something that is against the customer treatment policies.
Truly a very disgusting experience, I will never return to this Chipotle. I am also going to spread this in our WhatsApp group of Amazon drivers, we are more than 500 where they will not want to live this experience either. Very poorly managed by the manager, he is not attentive to the treatment of customers by the cashier.
Atmosphere: 1
Food: 1
Service: 1
Portions are solid, food is good for the most part. Biggest issue for this location is the frequency they change their oil. All 3 times we have gone the chips have a much darker color and poor taste compared to any other Chipotle. Not sure if they are trying to go cheap and not change the oil as frequently or if it's just laziness, but dont get chips here, you will be disappointed
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I LUV Hilltop
Please Richmond, CA.
Rich City
Be consistent on serving
Atmosphere: 4
Food: 4
Service: 3
Overall I like chipotle, but this is the only location my portions are smaller. I know they need to have an average rationing food per client but the lady who did my order she put me a small portion for each ingredient in my tacos
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Guacamole, Chips
This chipotle is rather new , the staff is courteous but the portions for the bowls are small where you almost have to buy extra meat which is another 3-4 dollars more .
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
I will never go back. The all male crew was horrible. I can’t believe they messed up the whole order and I went in. There was no wait so I don’t know why they got it wrong. They were way too busy talking to each other having their own personal conversation. Very disappointed. I will take the drive to Pinole any day.
Atmosphere: 1
Food: 1
Service: 1
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