My thing on chicken,I feel chicken should be boiled then fried or grilled for our own good... Other then that the flavour doesn't really grab me, but there salads are the best any where all there veggies are fresh and crispy(delicious)
banu teja K.E.
Mind blowing 🤯
Michael
Amazing food. So great. Fast service
Magaly Tordoya
Excellent and pleasant.
Food: 5
cole
told me they closed at 1030 even though they are supposed to close at 1130 and made me go through the drive thru in a huge line to pick up my order, wouldn't just open the door to let me get it like what lol
Atmosphere: 1
Food: 2
Service: 1
S Jay
Have not tried the food at this specific location, but the employees are excellent.
Atmosphere: 5
Service: 5
CARLOS MONTIEL
Its ok ?
Atmosphere: 2
Food: 5
Service: 4
German Lopez
I guess there are not enough employees or there were too many customers
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Avocado, Tortillas, Salad
Armando Sáenz
Pollo was ? delicious, the sides were good: rice, beans, mash and gravy, except for the macaroni and cheese, it was too watery, beware of the serrano pepers, those are hot hot, but great if your on the fire side, great place!
This day, July 29, 2024, it was a nightmare to eat at Pollo Loco, the atmosphere was very ugly with a homeless man sitting smoking marijuana and asleep with the whole table a mess of cigarettes, etc., at a service table where many families with children arrived. There are also new people, they don't serve us well to finish, they didn't even serve us the tortillas or go out. Very sad it was my favorite place to eat chicken as it has changed. Pay more attention to keeping your customers happy.
Atmosphere: 1
Food: 1
Service: 1
Isabel Martinez
To start with, the inside where the food is made is a dirty mess. Second, the treatment of the employees is rubbish, not only do they yell at them and treat them badly mentally, but they also overload their work. El Pollo Loco is one of the worst restaurants in San Pablo.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo Asado
Shunda
The chicken was burnt and dry and the rice was hard. I think the right cook wasn't there...
Food: 3
Service: 5
Nate Booth
Needs new management! Only car in drive thru and they said we had to wait an extra 15min for the chicken. Really? chicken is what you do- it’s all you do and there’s none ready? Why have a drive thru even? We were in in a hurry that’s why we chose a drive thru restaurant. Waited 20 minutes in the parking lot. Total failure of purpose. No pollo and no drive thru
Atmosphere: 1
Food: 2
Service: 1
Martin Flores Jr
No one seems to want to help me. The guy at the register was having a conversation with another person at the register. I told the young lady that I'm here to pick up my order and told me to wait. Then another young lady helped me and looked at an order near the counter that was ready, which was mine. Then, when to ask another coworker at the order, then return the order, she just checked and gave it to me.
My thing on chicken,I feel chicken should be boiled then fried or grilled for our own good...
Other then that the flavour doesn't really grab me, but there salads are the best any where all there veggies are fresh and crispy(delicious)
Mind blowing 🤯
Amazing food. So great. Fast service
Excellent and pleasant.
Food: 5
told me they closed at 1030 even though they are supposed to close at 1130 and made me go through the drive thru in a huge line to pick up my order, wouldn't just open the door to let me get it like what lol
Atmosphere: 1
Food: 2
Service: 1
Have not tried the food at this specific location, but the employees are excellent.
Atmosphere: 5
Service: 5
Its ok ?
Atmosphere: 2
Food: 5
Service: 4
I guess there are not enough employees or there were too many customers
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Avocado, Tortillas, Salad
Pollo was ? delicious, the sides were good: rice, beans, mash and gravy, except for the macaroni and cheese, it was too watery, beware of the serrano pepers, those are hot hot, but great if your on the fire side, great place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla Soup, Mashed Potatoes, Avocado, Chicken Avocado, Tortillas, Chips and Guacamole, Burrito, Guacamole, Salad, Roast Chicken, Double Chicken Avocado Salad, Taco Salad
Friendly good food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This day, July 29, 2024, it was a nightmare to eat at Pollo Loco, the atmosphere was very ugly with a homeless man sitting smoking marijuana and asleep with the whole table a mess of cigarettes, etc., at a service table where many families with children arrived. There are also new people, they don't serve us well to finish, they didn't even serve us the tortillas or go out. Very sad it was my favorite place to eat chicken as it has changed.
Pay more attention to keeping your customers happy.
Atmosphere: 1
Food: 1
Service: 1
To start with, the inside where the food is made is a dirty mess. Second, the treatment of the employees is rubbish, not only do they yell at them and treat them badly mentally, but they also overload their work. El Pollo Loco is one of the worst restaurants in San Pablo.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pollo Asado
The chicken was burnt and dry and the rice was hard. I think the right cook wasn't there...
Food: 3
Service: 5
Needs new management! Only car in drive thru and they said we had to wait an extra 15min for the chicken. Really? chicken is what you do- it’s all you do and there’s none ready? Why have a drive thru even? We were in in a hurry that’s why we chose a drive thru restaurant. Waited 20 minutes in the parking lot. Total failure of purpose. No pollo and no drive thru
Atmosphere: 1
Food: 2
Service: 1
No one seems to want to help me. The guy at the register was having a conversation with another person at the register. I told the young lady that I'm here to pick up my order and told me to wait. Then another young lady helped me and looked at an order near the counter that was ready, which was mine. Then, when to ask another coworker at the order, then return the order, she just checked and gave it to me.
Atmosphere: 4
Food: 2
Service: 1
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