I think the price is quite high, but the quality isn't good. The mala broth was edible, but the kimchi broth was really bland and needed extra seasoning. I didn't receive any advice from the staff; they were quite silent and passive. I won't be coming back.
Atmosphere: 3
Food: 3
Service: 3
Freniesha Hollman
This used to be my favorite hot pot place but the service has decreased significantly. We asked to pay and for containers to put our broth in. We had a punch card with 10 punches and I misread the card which says you get a free $50 combo plate which I didn't get as im vegan, which was also fine but my husband and i peeped that the male server after informing us we couldn't use the card brought the check but didn't bring any containers. As my husband was counting the money to pay for the meal the guy waited until he finished paying to bring the containers as if we were gonna run off with broth. We obviously have spent alot of money here to have 10 stamps so we definitely contributed it to him judging us based off the color of our skin. I planned to bring my daughter here for a mother daughter date but we will be going to mumu instead.
Atmosphere: 5
Food: 5
Service: 1
Athena Nightingale
Food was amazing and great quality, service was quick and friendly. Wait staff and owner are super friendly and made the experience that much more enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Exodus Corvus
If I could give this play 10 stars I would. The owner is amazing, the food is amazing, the karaoke is amazing!!! Everything is so good! I will definitely be back! 10/10
Atmosphere: 5
Food: 5
Service: 5
Josh Cheng
Been coming here for a while because family always drags me here, but this time was too much. Prices have been going up for months which is understandable but $4 for a tiny side of pickled radishes seems pretty crazy to me. The next big red flag was the black tea fountain machine that I unfortunately didn’t check before I used, because when I took a sip it tasted like beer. After looking inside the machine I could literally see bubbles and fermentation from how long they hadn’t cleaned the machine 🤢🤢. And when I thought things couldn’t get worse the actual first bite of the orange jello I took I found a piece of plastic. None of the workers seemed to care at all when I told them about these things, and to top it off the food was all mid at best too
Atmosphere: 4
Food: 2
Service: 3
Jason Zavala
Jon and Erskine were wonderful—all of the staff are so welcoming. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Roxalana Johnson
Food is delicious and the owner is SO nice! I love the atmosphere and everyone is very friendly. Also, free karaoke every day after a certain time.
Atmosphere: 5
Food: 5
Service: 5
Elisa K
Probably some of the most disappointing hot pot of my life, I came here for the lunch special, and let’s just say the meal was very “jack of all trades, master of none” there was a lot of different things in the hot pot, but none of them were good. The beef was old and like rubber, the tofu stripes were all like rubber and tasted chemically. The shrimp was DISGUSTING.
For $19/per person not including tax and tip, this was super disappointing. Not to mention we waited 30 minutes while being the only people here.
The soup tasted artificial and was radioactive in color. The photo doesn’t even do it justice. Overall I would never recommend this place nor come back. There are better stores even in the mall itself. Not to mention the soup was salty as all hell, and there were literally flies hovering around the sauce stand.
Atmosphere: 4
Food: 2
Service: 2
Maria
I love hot pot! This place has everything you could want from assorted broth choices to all the toppings. I discovered their French fries and a little side of crispy fries with hot pot was very satisfying😅
Atmosphere: 5
Food: 5
Service: 5
Panashe Naomi Matemba-Mutasa
I love this place, but can you guys at least include signage if you’re going to close unexpectedly?? There’s no number to call and I’ve gone twice and it just seems like you’ve closed… no notice to customers or any way to know how long this will last. Time to find a new hot pot spot i guess
Recommended dishes: Miso and Seaweed Soup and Meat Combo Tray
Mash
I've been here with my partner a few times and it has always been a nice treat. The service and staff has always been super friendly and fast! I understand the QR code ordering can still be a shock to some, but I can say it has improved since the first time we've used it a few years back. It's fast, clear and I find it more convenient as I can always add to the order at anytime.
We were a party of 4 with one who only eats veggies. We ordered a split pot, premium beef combo, the big veggie combo, lotus, noodles, and fried tofu. The choices of broth are plenty. The mild, to me, is a bit spicier than usual so if you're not used to it, I suggest the normal broth and just add a little hot oil to your liking. That was perfect to start our table off. We added a couple of items later, but that was a good portion for 4 people. Lots of ingredients and broth choices. If you like more customization to your hot pot rather than an all you can eat business model, this place may be a better choice and in some cases, a better value.
After having been there more than a handful of times, I can safely say that I've never had a bad experience there. Always a great date night for me and my partner. With businesses coming and going in today's climate, I'm always happy to see this little corner spot in the mall still serving.
Vegetarian options: Lots of veggie options ala carte! My partner is vegetarian. The problem with all you can eat business model is that she can't eat most of the stuff yet paying a premium price. This place offers ala carte so we can do a split pot. She orders the veggies for her side and i can eat the meats on my side. Works out for the both of us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso and Seaweed Soup and Meat Combo Tray, Sauce, Fried Tofu, Bok Choy
Co Nhan
First time here at Hot Pot Nation. The food is great but menu lack details information. We didn’t know that the soup will come loaded with meats & salad ~ so we order extra portions and ended up having to take out.
Overall ~ food is great and amazing services. +1 for great variety of sauce condiments. -1 ⭐️ for fried quail egg… we never have quail egg that is both smell and chewy before…
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sauce
milan shah
We came to dine in here. Our total including tax was $296. Those guys added automatic service charge plus gratuity that together add like 41% i.e we ended up paying $112 more than our bill. Gratuity we love to pay but service charge plus gratuity that’s a rob. Hell no. That’s a rob. And we didn’t see a sign anywhere saying they add service charge on top of gratuity any where.
Susan
Customer service was pretty good, food came out quite fast. We ordered 3 different soup bases with different assortments of meat, noodles, and veggies. Staff was pretty nice.
I think the price is quite high, but the quality isn't good. The mala broth was edible, but the kimchi broth was really bland and needed extra seasoning. I didn't receive any advice from the staff; they were quite silent and passive. I won't be coming back.
Atmosphere: 3
Food: 3
Service: 3
This used to be my favorite hot pot place but the service has decreased significantly. We asked to pay and for containers to put our broth in. We had a punch card with 10 punches and I misread the card which says you get a free $50 combo plate which I didn't get as im vegan, which was also fine but my husband and i peeped that the male server after informing us we couldn't use the card brought the check but didn't bring any containers. As my husband was counting the money to pay for the meal the guy waited until he finished paying to bring the containers as if we were gonna run off with broth. We obviously have spent alot of money here to have 10 stamps so we definitely contributed it to him judging us based off the color of our skin. I planned to bring my daughter here for a mother daughter date but we will be going to mumu instead.
Atmosphere: 5
Food: 5
Service: 1
Food was amazing and great quality, service was quick and friendly. Wait staff and owner are super friendly and made the experience that much more enjoyable.
Atmosphere: 5
Food: 5
Service: 5
If I could give this play 10 stars I would. The owner is amazing, the food is amazing, the karaoke is amazing!!! Everything is so good! I will definitely be back! 10/10
Atmosphere: 5
Food: 5
Service: 5
Been coming here for a while because family always drags me here, but this time was too much. Prices have been going up for months which is understandable but $4 for a tiny side of pickled radishes seems pretty crazy to me. The next big red flag was the black tea fountain machine that I unfortunately didn’t check before I used, because when I took a sip it tasted like beer. After looking inside the machine I could literally see bubbles and fermentation from how long they hadn’t cleaned the machine 🤢🤢. And when I thought things couldn’t get worse the actual first bite of the orange jello I took I found a piece of plastic. None of the workers seemed to care at all when I told them about these things, and to top it off the food was all mid at best too
Atmosphere: 4
Food: 2
Service: 3
Jon and Erskine were wonderful—all of the staff are so welcoming. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Food is delicious and the owner is SO nice! I love the atmosphere and everyone is very friendly. Also, free karaoke every day after a certain time.
Atmosphere: 5
Food: 5
Service: 5
Probably some of the most disappointing hot pot of my life, I came here for the lunch special, and let’s just say the meal was very “jack of all trades, master of none” there was a lot of different things in the hot pot, but none of them were good. The beef was old and like rubber, the tofu stripes were all like rubber and tasted chemically. The shrimp was DISGUSTING.
For $19/per person not including tax and tip, this was super disappointing. Not to mention we waited 30 minutes while being the only people here.
The soup tasted artificial and was radioactive in color. The photo doesn’t even do it justice. Overall I would never recommend this place nor come back. There are better stores even in the mall itself. Not to mention the soup was salty as all hell, and there were literally flies hovering around the sauce stand.
Atmosphere: 4
Food: 2
Service: 2
I love hot pot! This place has everything you could want from assorted broth choices to all the toppings. I discovered their French fries and a little side of crispy fries with hot pot was very satisfying😅
Atmosphere: 5
Food: 5
Service: 5
I love this place, but can you guys at least include signage if you’re going to close unexpectedly?? There’s no number to call and I’ve gone twice and it just seems like you’ve closed… no notice to customers or any way to know how long this will last. Time to find a new hot pot spot i guess
Restaurantji Recommends
It was a positive experience overall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso and Seaweed Soup and Meat Combo Tray
I've been here with my partner a few times and it has always been a nice treat. The service and staff has always been super friendly and fast! I understand the QR code ordering can still be a shock to some, but I can say it has improved since the first time we've used it a few years back. It's fast, clear and I find it more convenient as I can always add to the order at anytime.
We were a party of 4 with one who only eats veggies. We ordered a split pot, premium beef combo, the big veggie combo, lotus, noodles, and fried tofu. The choices of broth are plenty. The mild, to me, is a bit spicier than usual so if you're not used to it, I suggest the normal broth and just add a little hot oil to your liking. That was perfect to start our table off. We added a couple of items later, but that was a good portion for 4 people. Lots of ingredients and broth choices. If you like more customization to your hot pot rather than an all you can eat business model, this place may be a better choice and in some cases, a better value.
After having been there more than a handful of times, I can safely say that I've never had a bad experience there. Always a great date night for me and my partner. With businesses coming and going in today's climate, I'm always happy to see this little corner spot in the mall still serving.
Vegetarian options: Lots of veggie options ala carte! My partner is vegetarian. The problem with all you can eat business model is that she can't eat most of the stuff yet paying a premium price. This place offers ala carte so we can do a split pot. She orders the veggies for her side and i can eat the meats on my side. Works out for the both of us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso and Seaweed Soup and Meat Combo Tray, Sauce, Fried Tofu, Bok Choy
First time here at Hot Pot Nation. The food is great but menu lack details information. We didn’t know that the soup will come loaded with meats & salad ~ so we order extra portions and ended up having to take out.
Overall ~ food is great and amazing services. +1 for great variety of sauce condiments. -1 ⭐️ for fried quail egg… we never have quail egg that is both smell and chewy before…
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sauce
We came to dine in here. Our total including tax was $296. Those guys added automatic service charge plus gratuity that together add like 41% i.e we ended up paying $112 more than our bill. Gratuity we love to pay but service charge plus gratuity that’s a rob. Hell no. That’s a rob. And we didn’t see a sign anywhere saying they add service charge on top of gratuity any where.
Customer service was pretty good, food came out quite fast. We ordered 3 different soup bases with different assortments of meat, noodles, and veggies. Staff was pretty nice.
Atmosphere: 5
Food: 4
Service: 4
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