Bad attitudes when having an opinion about undercooked food. Refuse to give a refund for an incorrect and/or undesirable order. Great Customer Service is essential and it’s lacking here. I will never come back to this particular Jjs.
Arthur Scott
Got some chicken wasn’t seasoned and taste like grease it was fried in old. The jj’s in Oakland much better l
Bertha Pitts
Yummy got service... and cleaned...
Cassandra Henderson
The food was phenomenal! I was visiting Richmond for a concert and googled soul food. JJ Fish & Chicken was the closest location so we went. From the Richmond Civic Auditorium JJ Fish & Chicken was easy to find. Parking was available at the time we arrived but I can see how it could be a problem on a more active day. There’s only parallel parking. When you walk in there’s plenty of space to place your order and a dining area to sit to enjoy the food. The restaurant and its restroom were spotless. This was probably one of the cleanest restaurants ever ate at. When we walked in, we were greeted right away and placed our order from a wide variety of selections. I get the fish and chicken combo with fries, red beans/rice, Cole slaw, hush puppies, potato salad, Mac&cheese, fried okra, sweet potato cake and the best pineapple lemonade ever. I enjoyed everything (except the mac&cheese. It tasted like it was straight from a Kraft box). Everything was seasoned to perfection. The portions sizes are pretty generous so you’ll be full for the money you paid. We had a lot leftover. The second meal was just as filling and tasty from the leftover. I had a great experience and would definitely go back.
Abelino D
Picked up my food at the exact ready time and food was already cold and very hard when I got home 5 min away. When asked if there was hot sauce in the bag was assured there was enough but only had one for 3 meals when I got home. My fault for not checking but messed up either way. Picture shoes very hard fish. Definitely will never come back ever.
Shiela Molex
He was nice Kylie Jenner's helpful it was a good experience and the service was great
Jabaurri Webster
Food is good, But stay away from the desserts not too good. especially the PEACH COBBLER. Worst Peach cobbler I ever had in my life more like peach soup.
Nailah Smith
love their catfish fillet, always delicious
Guru D
So we went there at dinner time and only had to wait for two people, we ordered some fried chicken, shrimp n fys, I wanted seafood gumbo but was told they didn't have any rice. So I got the jambalaya (which cost more) and it guess what, had rice. They were outta some other things as well but how can you be out of rice for one dish but have it in another dish. The neighborhood is sketchy which I guess justifies the thick bullet proof glass walls. We also had to wait 15-20 minutes after making our order. I thought the portions were small and over priced. Over all I don't see me coming back, especially to this location.
The food is quite expensive and it takes about 15 minutes to get your order and there is nothing special or unique warranties the price or slow pace. I ordered the catfish and it was average. It has been about 4 years since it's been in there and it looked nicer and when I complimented the changes, he said he was forced to because of ADA requirements. The staff is also behind bullet proof glass so not very inviting, that and all the flies flying around in there. We got our order to go. There are better places to spend your money. If you can afford it and want to support a local business (though i was told they also had a store in Oakland) than I guess go there. You will be disappointed.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Catfish
Darryl Smith
Good food when they have it. They NEVER answer the phone. Was enquiring did they have a particular menu item so we coukd order it through Doordash....the last time they substituted our food ofvwhich we did not like. Hence calling ahead to see if the nenu items are available.
Richmond CA Mac Donald Ave store
Jasmine Hedgepeth
This is the most unprofessional place, they never answer the phone
I was just there tonight.
Bad attitudes when having an opinion about undercooked food. Refuse to give a refund for an incorrect and/or undesirable order. Great Customer Service is essential and it’s lacking here. I will never come back to this particular Jjs.
Got some chicken wasn’t seasoned and taste like grease it was fried in old. The jj’s in Oakland much better l
Yummy got service... and cleaned...
The food was phenomenal! I was visiting Richmond for a concert and googled soul food. JJ Fish & Chicken was the closest location so we went. From the Richmond Civic Auditorium JJ Fish & Chicken was easy to find. Parking was available at the time we arrived but I can see how it could be a problem on a more active day. There’s only parallel parking. When you walk in there’s plenty of space to place your order and a dining area to sit to enjoy the food. The restaurant and its restroom were spotless. This was probably one of the cleanest restaurants ever ate at. When we walked in, we were greeted right away and placed our order from a wide variety of selections. I get the fish and chicken combo with fries, red beans/rice, Cole slaw, hush puppies, potato salad, Mac&cheese, fried okra, sweet potato cake and the best pineapple lemonade ever. I enjoyed everything (except the mac&cheese. It tasted like it was straight from a Kraft box). Everything was seasoned to perfection. The portions sizes are pretty generous so you’ll be full for the money you paid. We had a lot leftover. The second meal was just as filling and tasty from the leftover. I had a great experience and would definitely go back.
Picked up my food at the exact ready time and food was already cold and very hard when I got home 5 min away. When asked if there was hot sauce in the bag was assured there was enough but only had one for 3 meals when I got home. My fault for not checking but messed up either way. Picture shoes very hard fish. Definitely will never come back ever.
He was nice Kylie Jenner's helpful it was a good experience and the service was great
Food is good, But stay away from the desserts not too good. especially the PEACH COBBLER. Worst Peach cobbler I ever had in my life more like peach soup.
love their catfish fillet, always delicious
So we went there at dinner time and only had to wait for two people, we ordered some fried chicken, shrimp n fys, I wanted seafood gumbo but was told they didn't have any rice. So I got the jambalaya (which cost more) and it guess what, had rice. They were outta some other things as well but how can you be out of rice for one dish but have it in another dish. The neighborhood is sketchy which I guess justifies the thick bullet proof glass walls. We also had to wait 15-20 minutes after making our order. I thought the portions were small and over priced. Over all I don't see me coming back, especially to this location.
Restaurantji Recommends
The food is quite expensive and it takes about 15 minutes to get your order and there is nothing special or unique warranties the price or slow pace. I ordered the catfish and it was average. It has been about 4 years since it's been in there and it looked nicer and when I complimented the changes, he said he was forced to because of ADA requirements. The staff is also behind bullet proof glass so not very inviting, that and all the flies flying around in there. We got our order to go. There are better places to spend your money. If you can afford it and want to support a local business (though i was told they also had a store in Oakland) than I guess go there. You will be disappointed.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Catfish
Good food when they have it. They NEVER answer the phone. Was enquiring did they have a particular menu item so we coukd order it through Doordash....the last time they substituted our food ofvwhich we did not like. Hence calling ahead to see if the nenu items are available.
Richmond CA
Mac Donald Ave store
This is the most unprofessional place, they never answer the phone
Super good gumbo could use some sausage though.
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish
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