Kaoru Sushi
3288 Pierce St # A107, Richmond
(510) 280-5079
Recent Reviews
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We were a group of 6 and we ordered 5,6 items which was pretty enough for all us. Alex was really kind and helpful. Happy with both the food and service. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Was planning going out to there sister store for dinner tonight but they where closed and after doing more research I found there sister store and had to try it out.Was pleasantly surprised by my deluxe nigiri it had many different kinds of fish choices on it. As well as the meals my group had and the lady that served us was very nice. Definitely will come back again.
Atmosphere: 5
Food: 5
Service: 5
God-sent staff, lovely people! They are so nice and welcoming and have a sense of community too. Will visit again; love Kaoru!
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed the fresh sushi and the vibe of the restaurant! Nigiri was fresh and delicious. The jack roll with the black rice was insane. Loved the probiotic drink at the end of our meal!
The sukiyaki was so bad that I’m compelled to write a review. It was overly sweet, kind of milky, and not very hot that the egg didn’t cook at all. Not how sukiyaki should taste at all. Also reading the reviews now it seems like they added a gratuity and then still asked for tip, which we regret not having noticed.
Located inside the Pacific East Mall opposite side of Ranch99. I like this sushi house. They have all sorts of sushi rolls and many other types of Japanese food. The place is small yet it's cozy to dine in with you and your guest
Atmosphere: 4
Food: 4
Service: 4
Misleading Rewards Policy - Beware‼️
I’ve been a loyal customer at Kaoru Sushi and have been collecting stamps on their rewards card (10 stamps = 1 free house specialty roll).
The card clearly states it’s redeemable for a free roll with no mention that a purchase is required.
When I finally completed my card and went to redeem it, I was told by a staff member named Johnathan that I couldn’t get the free roll unless I bought something. They told me that the owner Yoyo and co-owner John are not good at english so that could be the case why it wasn’t mentioned on the stamp card. When I received the stamp card this condition was never mentioned by the server who gave it to me and anywhere on the card. It feels misleading and unfair.
I asked about it but instead of honoring the card, they insisted on the extra purchase. It’s disappointing, especially when customers spend time and money to earn rewards in good faith.
If you’re collecting stamps here, be aware that the “free roll” apparently isn’t really free. It’s a bait.
The avocado in two of our rolls was under-ripe, and there were a few fruit flies around our booth, which was VERY unpleasant. We also noticed a $30 tip was added to our bill, even though we had already left a cash tip. Disappointing overall.
Atmosphere: 1
Food: 1
Service: 1
Are you serious!? This is the best sushi place I ever went too!!! This is so recommended if your having a stressful day!
Atmosphere: 5
Food: 5
Service: 5
The sushi rolls have a good combination of ingredients
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was just about to order online but thanks Mari R for posting a roach in your food! I don’t think I will ever try this place that is totally disgusting! Read the reviews y’all!!
I popped in again for a late lunch. Got my new regular, salmon Sashimi, among other things. It was delicious, as always. I really love the decor, and the service was right on it. Not the cheapest sushi in the area, but well worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Roll, L California Roll, Chicken Katsu Curry, California, Lion King Roll
After passing in today, I found that there was such a good restaurant here, especially the staff of the sushi bar served me very warmly, which made me feel very happy and pleasant dining experience 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
We ordered several items to go... teriyaki chicken rice bowl, california roll sushi, spicy tuna and cucumber sushi, teriyaki short ribs.... came with salad and miso soup..... it was like $60 and it was all HORRIBLE.... the only thing out of it all that was reasonably descent was the miso soup... not only will I never go back but would not recomend to anyone.... TRUTH!!
Atmosphere: 3
Food: 1
Service: 2
⭐⭐⭐⭐
Kauro Sushi is an absolute gem! The moment you walk in, you’re greeted with a warm atmosphere that instantly makes you feel at home. The sushi is top-notch—each piece is fresh and bursting with flavor. I especially loved the salmon nigiri; it practically melted in my mouth! The staff is friendly and attentive, making the dining experience even better. If you're looking for a place that serves amazing sushi with a soulful vibe, Kauro Sushi is a must-visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Summer Mango Roll, Chicken Teriyaki, Soup, California Roll
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