KFC
12319 San Pablo Ave #147, Richmond
(510) 232-1527
Recent Reviews
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Five Star Service! Our take-out order ended up missing a couple of things, but KFC made it right and even gave us a great big chocolate cake as an apology. Truly old-school customer service. Harland Sanders would be proud. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I just came a few minutes ago to eat with my family and everything is going well until this woman comes in and starts yelling and cursing at the workers, I can understand if they had made a mistake, but I'm sure they could have fixed it. This woman was so enraged that she continued to curse and call the employees horrible names, and she even threw the food at the employee who was assisting her. This is harassment, and she is with a child… I mean, how can you not feel ashamed? These employees are unable to do anything but remain silent in order to save their jobs. Do better.
Atmosphere: 4
Food: 5
Service: 5
Very good KFC
Atmosphere: 5
Food: 5
Service: 5
I been here many times and bought food here. Every time I been there I seen the restroom with an out of order sign but the only ones i seen go in there to use the restroom are the employees. I ask to use the restroom after I had purchased some food they said no that it's out of order... If there restroom is out of order and no customers can't use it then isn't it a violation ??
Atmosphere: 4
Food: 4
Service: 4
I had a great experience at kfc thanks to Michelle! She was incredibly friendly, patient, and professional throughout my visit. Michelle greeted me, took my order quickly, and even made sure everything was correct before I left. You can tell she genuinely cares about her customers and takes pride in her work. Give that woman a raise!
Atmosphere: 5
Food: 5
Service: 5
Poor store. Only 2 workers, working their behinds off!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: KFC Bowl, Taste of KFC 2 PC Deal
Fast, efficient service. The store was clean and my food was excellent. That spicy chicken was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Lazy ass workers always send us to the parking lot to wait on our drive thru order . Then when asked to please put sauce in the bag they agreee and don't put no sauce in the bag. There just tryna rush its 12.21 pm on wednesday .
I didn't receive my 2nd side item. Chicken was cold. The Kiosk machine is BS also
Atmosphere: 1
Food: 1
Service: 1
I have not had KFC in many years. I heard that they have a great crispy version of chicken. I was near a KFC and decided to try it. Surprisingly it was very tasty. It was a worthwhile cheat meal. Oh the mashed potatoes and gravy were delicious.
Parking: The service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Cold, no taste, two pieces of chicken , biscuits, and a small portion of mash potatoes $15.00 is crazy
Atmosphere: 2
Food: 2
Service: 3
I am a customer that comes in all the time, the food is always fresh and hot and the customer service is great! Especially in the morning, the young girl with green eyes has great customer service, so helpful and always smiling. In other words 10/10 !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Fried Chicken, KFC Bowl, Taste of KFC 2 PC Deal
Nidia made our food fresh . Great customer service , clean establishment and the staff was very welcoming . I highly recommend her service . The food was awesome.
Atmosphere: 5
Food: 5
Service: 5
No, 1 costumer in the restaurant, just me! I meant 1 just me, it took 2 mins. For " the girl " to come to the counter! Good she washed her hands!?
Atmosphere: 3
Food: 4
Service: 1
Nidia the shift manager was great in making sure my order was right and had a positive attitude when interacting with me. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
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