McDonald's
3350 Klose Way, Richmond
(510) 222-4992
Recent Reviews
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Very bad service
Atmosphere: 1
Food: 1
Service: 1
Filet o fish has shrunk. Nuggets were thin and taste like rancid oil. Big mac shrunk also. Everything downsized except prices.
Food: 1
Service: 3
Food was not fresh old hard
Atmosphere: 3
Food: 2
Service: 3
I’m making this review for the condescending tone I received this morning. I come to this location’s drive thru often, and it’s not always clear hearing the cashier when taking orders- so I did not hear this cashier say they were ONLY taking cash. As I proceed to the window, I mentioned I was using Apple Pay, her attitude then changed to inform me it’s cash only… my response was that I didn’t hear it, I didn’t say SHE didn’t say it, instead she decides to repeat her greeting in a condescending tone to prove she said it. I don’t know this lady and she don’t know me… but I drove off to prevent an escalation for the unnecessary attitude. I DIDN’T HEAR YOU! - doesn’t give you the right in customer service to give me an attitude for a simple misunderstanding.
Atmosphere: 3
Food: 4
Service: 3
One of the slowest mcds I've been too. Avoid curbside because they always manage to take close to 30 min
It's McDonald's what cam I say
Good location at shopping mall,fast and nice
Atmosphere: 5
Food: 4
Service: 4
Gotta love the starches from the golden arches, man!
I have been coming to this location for years.
I am so glad that this location is still here.
No matter what day I go to, the people here are always koo!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Filet-O-Fish
Pretty good for a McDonalds in the bay.
The dine in restaurant wasn’t disgusting but the bathrooms were. The employees were all really slow and nonchalant about their jobs. They ignored customers and one worker even seemed offended when someone asked for help. The audacity is high here. Wait times were really long and it wasn’t very busy when we went.
Atmosphere: 2
Food: 4
Service: 2
I’ve never had a problem here and the service tends to be quick.
Restaurantji Recommends
Awful customer service by one of the employees that handed my order. Was rude and gave me a bad attitude. If you see this review, you probably know who I’m talking about.
Atmosphere: 1
Food: 3
Service: 1
The lady taking my order said “ the machine to take app codes isnt working” and i thought that was odd then i went back on my mc donalds app and the points were gone! So i payed for something that i had free on the app. Bad service they take your points for themselves
Service: 1
My sister treated me to breakfast 😋 yummy nice family feeling you definitely walk away with a smile
Atmosphere: 4
Food: 4
Service: 4
Very bad attitude.
Atmosphere: 1
Food: 2
Service: 1
The staff make this place! Welcoming and friendly! So refreshing!
I think McDonalds has shrunk a bit…the buns seem smaller, the fish cakes are smaller.., who shrunk the fries?! ? Price did not decrease but increased.
McDonald's is McDonald's...consistent food.
Place was clean. Tons of parking. Dining inside and out!
Atmosphere: 4
Food: 4
Service: 4
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