Riggers Loft Wine Company-R&B Cellars

Beautiful spot with a great views, live music (small cover charge), wine, and some easy food.

They have an indoor and outdoor area and plenty of parking. It’s rare to find such places within an easy drive/ferry from San Francisco so this was quite fun! The food is not overpriced, and plenty of pub style options. We only tried the fries and the server was kind enough to get us extra Tabasco.

Not the biggest fan of their wines. The Pinot(s) were good but I didn’t like their syrah, nor the zin. My rating mostly represents the vibe, views, and staff. The band was great too.

Really enjoyed hosting our event with Rigger's Loft! A great venue that is brings the historic views of Richmond. Great service, great views and also, Chef Frank is a great addition that had amazing cuisine. Thank you, Kevin, Barbara, & Chef Frank!

Great spot

Beautiful place to drink great wine and eat pizza.

I apologize for the long review but I can’t explain it any other way:

My partner and I booked this venue for our wedding celebration last year. Having grown up in Richmond, finding a venue here meant a lot to me.

We were so excited! We picked our date, signed the contract and paid the deposit. As we were preparing for it, we decided to pay the rest of the venue fee so we didn’t have a huge bill at the end.

Sadly, life happened and we had to cancel to deal with urgent personal matters. That was devastating enough. We knew we were gonna lose half of our deposit and had accepted that loss. What we weren’t expecting was what came after.

Before canceling, if I reached out with any questions I would hear back within a day. Two at most. After canceling, I wouldn’t hear back for weeks at a time. I had to keep reaching out. Making sure they got our cancellation notice. Asking to start the refund process. How long it would take. If there was anything else we needed to do on our end. Every few weeks I had to reach out. When I finally heard back it was always an apology and explanation why it was taking so long. I get it, things happen.

When we finally started talking about the refund, we were told we would only get back 50% of the overall payment because we “decided to pay the rest of the venue fee.” At this point it really felt like they were trynna get over on us cuz I could’ve sworn the contract said half of the initial deposit. So my partner and I kept going over it and we just didn’t see it. We asked for some clarity and Barbara, one of the owners, insisted that that was their policy. My partner told me that we must’ve missed something and was ready to deal with that bigger loss. But it just didn’t sit right with me. Why would they keep half of everything when they didn’t know that we would decide to pay for the whole venue in advance? The rest of that payment wasn’t due until after the wedding. Anyways, I ended up asking one of the staff attorneys at my job and they agreed. According to their cancellation policy, if we cancel 60 days before our event, they would keep half of the initial deposit. It didn’t mention anything about any additional payments.

When we got back to them with this, they agreed and said we were right. By this time I’m even more uncomfortable with this dynamic. I began to question their professionalism and their intentions. If we had just gone with what they told us, would they have just taken our money? Also, has this situation never come up for them before that they honestly didn’t know their own cancellation policy or how to deal with it? Now, I’m spiraling and super stressed. I just wanna get our refund and be done with this situation. But that was not the case.

Again, I have to chase them down for updates. No response for weeks at a time. The refund was finally sent. My partner and I were grateful that we are finally gonna be done with this. We open the check and it’s half of what the refund is supposed to be. WTH?!?!? I reach out, again. They’ve split the payment in two and didn’t mention that. Okay, I guess?!? I deposit the check. It was declined for insufficient funds ??‍♀️

Reach out again. . . .got more apologies, reasons, excuses and justifications. We are all going through things and times are hard for everyone. ALSO, clear communication is FREE. That is the main thing we were asking for from the beginning.

We finally get the first half of the refund. We were told that the second half would come a week later. And then another week goes by and nothing. No communication, no heads up, nothing. We had to send a demand letter to get that last payment.

This experience was very unpleasant and stressful. Never again. Unless you are 1000% sure that you won’t have a reason to cancel, it’s not worth it.

0/10 don’t recommend.

I apologize for the long review but I can’t explain it any other way:

My partner and I booked this venue for our wedding celebration last year. Having grown up in Richmond, finding a venue here meant a lot to me.

We were so excited! We picked our date, signed the contract and paid the deposit. As we were preparing for it, we decided to pay the rest of the venue fee so we didn’t have a huge bill at the end.

Sadly, life happened and we had to cancel to deal with urgent personal matters. That was devastating enough. We knew we were gonna lose half of our deposit and had accepted that loss. What we weren’t expecting was what came after.

Before canceling, if I reached out with any questions I would hear back within a day. Two at most. After canceling, I wouldn’t hear back for weeks at a time. I had to keep reaching out. Making sure they got our cancellation notice. Asking to start the refund process. How long it would take. If there was anything else we needed to do on our end. Every few weeks I had to reach out. When I finally heard back it was always an apology and explanation why it was taking so long. I get it, things happen.

When we finally started talking about the refund, we were told we would only get back 50% of the overall payment because we “decided to pay the rest of the venue fee.” At this point it really felt like they were trynna get over on us cuz I could’ve sworn the contract said half of the initial deposit. So my partner and I kept going over it and we just didn’t see it. We asked for some clarity and Barbara, one of the owners, insisted that that was their policy. My partner told me that we must’ve missed something and was ready to deal with that bigger loss. But it just didn’t sit right with me. Why would they keep half of everything when they didn’t know that we would decide to pay for the whole venue in advance? The rest of that payment wasn’t due until after the wedding. Anyways, I ended up asking one of the staff attorneys at my job and they agreed. According to their cancellation policy, if we cancel 60 days before our event, they would keep half of the initial deposit. It didn’t mention anything about any additional payments.

When we got back to them with this, they agreed and said we were right. By this time I’m even more uncomfortable with this dynamic. I began to question their professionalism and their intentions. If we had just gone with what they told us, would they have just taken our money? Also, has this situation never come up for them before that they honestly didn’t know their own cancellation policy or how to deal with it? Now, I’m spiraling and super stressed. I just wanna get our refund and be done with this situation. But that was not the case.

Again, I have to chase them down for updates. No response for weeks at a time. The refund was finally sent. My partner and I were grateful that we are finally gonna be done with this. We open the check and it’s half of what the refund is supposed to be. WTH?!?!? I reach out, again. They’ve split the payment in two and didn’t mention that. Okay, I guess?!? I deposit the check. It was declined for insufficient funds 🤦🏽‍♀️

Reach out again. . . .got more apologies, reasons, excuses and justifications. We are all going through things and times are hard for everyone. ALSO, clear communication is FREE. That is the main thing we were asking for from the beginning.

We finally get the first half of the refund. We were told that the second half would come a week later. And then another week goes by and nothing. No communication, no heads up, nothing. We had to send a demand letter to get that last payment.

This experience was very unpleasant and stressful. Never again. Unless you are 1000% sure that you won’t have a reason to cancel, it’s not worth it.

0/10 don’t recommend.

I apologize for the long review but I can’t explain it any other way:

My partner and I booked this venue for our wedding celebration last year. Having grown up in Richmond, finding a venue here meant a lot to me.

We were so excited! We picked our date, signed the contract and paid the deposit. As we were preparing for it, we decided to pay the rest of the venue fee so we didn’t have a huge bill at the end.

Sadly, life happened and we had to cancel to deal with urgent personal matters. That was devastating enough. We knew we were gonna lose half of our deposit and had accepted that loss. What we weren’t expecting was what came after.

Before canceling, if I reached out with any questions I would hear back within a day. Two at most. After canceling, I wouldn’t hear back for weeks at a time. I had to keep reaching out. Making sure they got our cancellation notice. Asking to start the refund process. How long it would take. If there was anything else we needed to do on our end. Every few weeks I had to reach out. When I finally heard back it was always an apology and explanation why it was taking so long. I get it, things happen.

When we finally started talking about the refund, we were told we would only get back 50% of the overall payment because we “decided to pay the rest of the venue fee.” At this point it really felt like they were trynna get over on us cuz I could’ve sworn the contract said half of the initial deposit. So my partner and I kept going over it and we just didn’t see it. We asked for some clarity and Barbara, one of the owners, insisted that that was their policy. My partner told me that we must’ve missed something and was ready to deal with that bigger loss. But it just didn’t sit right with me. Why would they keep half of everything when they didn’t know that we would decide to pay for the whole venue in advance? The rest of that payment wasn’t due until after the wedding. Anyways, I ended up asking one of the staff attorneys at my job and they agreed. According to their cancellation policy, if we cancel 60 days before our event, they would keep half of the initial deposit. It didn’t mention anything about any additional payments.

When we got back to them with this, they agreed and said we were right. By this time I’m even more uncomfortable with this dynamic. I began to question their professionalism and their intentions. If we had just gone with what they told us, would they have just taken our money? Also, has this situation never come up for them before that they honestly didn’t know their own cancellation policy or how to deal with it? Now, I’m spiraling and super stressed. I just wanna get our refund and be done with this situation. But that was not the case.

Again, I have to chase them down for updates. No response for weeks at a time. The refund was finally sent. My partner and I were grateful that we are finally gonna be done with this. We open the check and it’s half of what the refund is supposed to be. WTH?!?!? I reach out, again. They’ve split the payment in two and didn’t mention that. Okay, I guess?!? I deposit the check. It was declined for insufficient funds ??‍♀️

Reach out again. . . .got more apologies, reasons, excuses and justifications. We are all going through things and times are hard for everyone. ALSO, clear communication is FREE. That is the main thing we were asking for from the beginning.

We finally get the first half of the refund. We were told that the second half would come a week later. And then another week goes by and nothing. No communication, no heads up, nothing. We had to send a demand letter to get that last payment.

This experience was very unpleasant and stressful. Never again. Unless you are 1000% sure that you won’t have a reason to cancel, it’s not worth it.

0/10 don’t recommend.

Love this place!

This place is a hidden gem! The wine is excellent, the owners are nice, and there is a food vendor there that offers quality gourmet pizzas and salads. The venu is a large loft out by the water, hidden near the Red Oak Victory ship, past the Subaru unloading and storage lots. And there is a lot of excellent live music offered as well! (Full disclosure, I'm a musician and have performed there several times!). I highly recommend it!

The food is good. The view is amazing!

10 stars! I went to a going away party at the winery on Sunday and realized after I got home that one of my diamond earrings was missing. Left a voicemail and the owner Kevin called me back within 10 minutes, told me he was headed to the winery on a holiday Monday and would look for my earring. He also thoughtfully asked where we had parked and whether I had been in the restroom so he could look there.HE.FOUND.IT! Called me back, made arrangements for me to pick it up and refused my offer of a reward. Restored my faith in humanity. Please give Kevin and Barbara your business, they are good people!

They don't seem to care to much for their reputation for local promoters in the richmond area...like they clearly don't get it. We tried working with them around 2018 or 19 they seemed really clueless in regarding to putting on a show. they did however seem interested in over chraging for venue space forcing you to purchase food. they need to take some classes or hire a mentor to help them with this. I recently tried to work with them a again after one of my artists wanted to perform there and they were even worse with their stuff. I looked at some of the previous rating and yes they are correct they don't want to pay for an ascap license because they are cheap and unprofesinal. Their main focus is to get you to buy wine witch s undestandable but to force these other types of demands says you don't want to stay in business very long or, you hate your community. So promoters DJ's stay away

These people literally want you to pay thousands of dollars to rent their venue out for 3 hours and then have the nerve to tell you you have to pay to license the event because they are too cheap to pay for their own cabaret license! Yikes run away and run away fast do not spend your money with these people they are scam and the sad thing is you won't realize you've been scammed until way after

They don't really seem to know what they are doing when it comes to events. I DO see exploitation of weddings however, event promoters artists and community projects stay away unless your interested in just spending money...ps they want you to pay for every last thing including an ascap license despite them being in business for many years. that should tell you something but i know you don't want to listen to these red flags then come back later to complain

Wine bar with food vendor. Wonderful view of the bay and SF. Great place to relax, enjoy a wonderful glass(s) of wine, good conversation, musical events. Relax and enjoy