Starbucks
2187 Meeker Ave, Richmond
(510) 672-1873
Recent Reviews
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This is our go-to drive thru! They are so sweet & efficient at this store. Thank you Starbies!
Atmosphere: 5
Food: 5
Service: 5
The gentleman at the window was super nice
šÆ approve very nice
Atmosphere: 5
Food: 5
Service: 5
This particular Starbucks needs customer service training. No thank you at the end of the transaction. Just a handoff. They can probably do more business if they train their coworkers to have a more consultative vs transactional approach to customer service (than abruptly asking 'anything else?)'
Atmosphere: 5
Food: 5
Service: 3
Well if I got twenty minutes to sit here I might as well write a review. Avoid walking in, DRIVE THRU ONLY!! Matter of fact we got a refund and left.
Service: 1
I have now been on line on the drive through for over 20 minutes. Now I remember why I don't come to this location although we drove by constantly. I don't recommend.
They took 25 minutes for a latte
Food: 1
Service: 1
Gave me the wrong drink. Ask them to correct it and was told that's what you ordered, $17 dollars latter with the wrong order
Atmosphere: 2
Food: 1
Service: 1
Terrible service and the worst for car pickup: 30 minutes to place an order.
Atmosphere: 2
Food: 3
This Starbucks has a nice atmosphere, but the wait times can be very long. I waited over 20 minutes for my drink, which is much longer than expected. If youāre in a rush, Iād recommend going elsewhere. However, if you have time to spare, itās a decent spot to relax.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Like other Starbucks this location has been getting worse over the past years. Service has become inconsistent and the facilities have become dirtier. Rewards have become increasingly rare. Prices have increased like everywhere else.
Despite all of this it was a convenient place for average coffee and below average food. Now, they even got rid of refills, without any warning, which means that it is cheaper to go to a locally owned cafe instead.
I will use up my balance and then close my Starbucks account. I've been looking to cut an expense, so this made it easy.
Atmosphere: 3
Food: 3
Service: 2
Iām extremely disappointed with this Starbucks location. I arrived at 6:30 AM while my car was charging at a Tesla station, intending to grab a coffee. The doors were locked, and an employee informed me they were only serving drive-thru customers. When I explained I didnāt have a car as it was charging, she rudely responded, āThat sounds like a you problem.ā This level of customer service is unacceptableādefinitely not the Starbucks experience I expect.
Atmosphere: 1
Service: 1
".......we don't have any plastic stoppers, but we do have these worthless, non food grade paper stickers." SMH
Only a could homeless people, coffee was made very fast. Internet speed is abysmal... Like hardly worth using. Employee must have a mining box under the counter or something.
Atmosphere: 2
Food: 3
Service: 4
It does have a long line here and there but overall I always grab a caramel frappe for a caramel ribbon crunch for my kids it depends on who's in the car with me at the time when I go but majority of the time I'm usually at work when I go to
Atmosphere: 5
Food: 5
Service: 5
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