This morning, I visited a Starbucks and observed that the employees were concealing the teddy bear cups they were unwilling to sell. They claimed to be out of stock, but in reality, they did have them.
Nori
I visited this Starbucks location today and had an unprofessional and uncomfortable experience. After placing my order, I watched the barista make drinks for two customers who ordered after me before even starting mine. When she finally called out my drink, she announced the wrong type of drink and walked away without confirming or correcting the mistake.
Throughout the interaction, there was a noticeable difference in how she treated customers. She was noticeably more friendly and attentive to customers who were the same ethnicity as her, while her tone with me was short, dismissive, and impatient.
This became especially clear when I asked for a straw. Another customer, who was the same ethnicity as the barista, asked for a straw at the same time. The barista reached her hand out holding two straws for both of us, but when I reached to take one, she pulled her hand back and said, “That one isn’t yours, you ordered a grande.” Not only did that comment make no sense, it came across as rude, targeted, and completely unnecessary.
On top of that, her appearance while handling drinks was unprofessional. She had exposed undergarments and loose eyelash extensions that looked like they could fall off at any moment, which raised reasonable hygiene concerns for someone preparing beverages.
Overall, this experience felt disrespectful, biased, and careless. I don’t expect perfection, but I do expect fair treatment, basic courtesy, and standard hygiene. This behavior does not reflect the level of service or values Starbucks claims to stand for, and I hope management takes this seriously.
Atmosphere: 1
Food: 1
Service: 1
Nilda Montes (DivaStables)
Had to repeat myself several times show the cashier.
Atmosphere: 5
Food: 5
Service: 3
Nilda “DivaStables” Montes
Had to repeat myself several times show the cashier.
Atmosphere: 5
Food: 5
Service: 3
K Tesch (PureKT)
No urgency. Bad attitudes.
Atmosphere: 1
Food: 3
Service: 1
K Tesch
No urgency. Bad attitudes.
Atmosphere: 1
Food: 3
Service: 1
Jose G
If you don’t want to work here and provide what was ordered just quit and go work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Rajan Bhanot
Great location. Service is not good. I am a regular person. I asked drink without ice. Guy told me then drinks not going to top, if you up to top then extra charge. I told him go head charge me extra. Bathroom was so bad. All over paper. More over no sop. They have to look after their bathrooms too. Usually they have good collection for cup etc. On this location is not good collection very little. My drink was great. My suggestion manager need focus on his team about cleanliness this location has so much potential.
Parking: They share parking lots with Home Depot.
Atmosphere: 4
Food: 5
Service: 3
Mario Diaz
Friendly staff, it's a shame that they don't have some frappuccinos available, as a tip if you are within target and buy a hot tea or coffee, they have free refil.
Atmosphere: 3
Food: 4
Service: 3
SFOPEACE
This people have no idea what they are doing , They can't even make a Misto , they tried 2 times , not a clue , never go there again .
Not recommended..in past 2 weeks, I dropped by twice!! and the only cup that has lids for coffee is the size Tall, it makes me wonder if its true ..Starbucks without supplies for coffee?
Atmosphere: 1
Food: 1
Service: 1
Grace “Grace” Nation
They have a few options, bad service, I don't recommend this place they don't have all the drinks available...?
Grace Nation
They have a few options, bad service, I don't recommend this place they don't have all the drinks available...?
Sandy Hernández
The worst every time I go I never have to make a coffee with frappé
Jazmin Molina
It's 8:30 pm and they no longer serve you, they should really say what time they close, they make you waste gas and for them not to serve you, it's very bad.
This morning, I visited a Starbucks and observed that the employees were concealing the teddy bear cups they were unwilling to sell. They claimed to be out of stock, but in reality, they did have them.
I visited this Starbucks location today and had an unprofessional and uncomfortable experience. After placing my order, I watched the barista make drinks for two customers who ordered after me before even starting mine. When she finally called out my drink, she announced the wrong type of drink and walked away without confirming or correcting the mistake.
Throughout the interaction, there was a noticeable difference in how she treated customers. She was noticeably more friendly and attentive to customers who were the same ethnicity as her, while her tone with me was short, dismissive, and impatient.
This became especially clear when I asked for a straw. Another customer, who was the same ethnicity as the barista, asked for a straw at the same time. The barista reached her hand out holding two straws for both of us, but when I reached to take one, she pulled her hand back and said, “That one isn’t yours, you ordered a grande.” Not only did that comment make no sense, it came across as rude, targeted, and completely unnecessary.
On top of that, her appearance while handling drinks was unprofessional. She had exposed undergarments and loose eyelash extensions that looked like they could fall off at any moment, which raised reasonable hygiene concerns for someone preparing beverages.
Overall, this experience felt disrespectful, biased, and careless. I don’t expect perfection, but I do expect fair treatment, basic courtesy, and standard hygiene. This behavior does not reflect the level of service or values Starbucks claims to stand for, and I hope management takes this seriously.
Atmosphere: 1
Food: 1
Service: 1
Had to repeat myself several times show the cashier.
Atmosphere: 5
Food: 5
Service: 3
Had to repeat myself several times show the cashier.
Atmosphere: 5
Food: 5
Service: 3
No urgency. Bad attitudes.
Atmosphere: 1
Food: 3
Service: 1
No urgency. Bad attitudes.
Atmosphere: 1
Food: 3
Service: 1
If you don’t want to work here and provide what was ordered just quit and go work somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Great location. Service is not good. I am a regular person. I asked drink without ice. Guy told me then drinks not going to top, if you up to top then extra charge. I told him go head charge me extra. Bathroom was so bad. All over paper. More over no sop. They have to look after their bathrooms too. Usually they have good collection for cup etc. On this location is not good collection very little. My drink was great. My suggestion manager need focus on his team about cleanliness this location has so much potential.
Parking: They share parking lots with Home Depot.
Atmosphere: 4
Food: 5
Service: 3
Friendly staff, it's a shame that they don't have some frappuccinos available, as a tip if you are within target and buy a hot tea or coffee, they have free refil.
Atmosphere: 3
Food: 4
Service: 3
This people have no idea what they are doing , They can't even make a Misto , they tried 2 times , not a clue , never go there again .
Restaurantji Recommends
Not recommended..in past 2 weeks, I dropped by twice!! and the only cup that has lids for coffee is the size Tall, it makes me wonder if its true ..Starbucks without supplies for coffee?
Atmosphere: 1
Food: 1
Service: 1
They have a few options, bad service, I don't recommend this place they don't have all the drinks available...?
They have a few options, bad service, I don't recommend this place they don't have all the drinks available...?
The worst every time I go I never have to make a coffee with frappé
It's 8:30 pm and they no longer serve you, they should really say what time they close, they make you waste gas and for them not to serve you, it's very bad.
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