Starbucks

15521 San Pablo Avenue, Vista del Mar Center, Richmond
(510) 222-6095

Recent Reviews

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Alex Jason

I ordered a light roast multiple times and confirmed it, but the coffee was very bitter, more like dark roast

Atmosphere: 3

Food: 3

Service: 1

Matt Stout-Garcia

I submitted my order through the Starbucks app and showed up at the drive thru at the time the order was supposed to be ready. I then proceeded to sit behind the same three cars at the pickup window for 15+ minutes before the line moved forward. By the time I got to the window, I received a grainy tasting chocolate cold brew and a barely warm grilled cheese sandwich. I don’t understand what could cause such a delay at the drive thru. Easily the worst experience I’ve had at any Starbucks.

Food: 2

Service: 1

Oscar Tapia

🙏🙏👍

Atmosphere: 5

Service: 5

Elisio Aguilera

Omg I love that they finally got my order correct! I asked for an upside down iced water and they really went all out 😍god bless these hard working baristas

Atmosphere: 5

Food: 5

Service: 5

ThaSavageKay

My brother went to buy a coffee and then after he bought it. We chilled outside then I came back in again to use the bathroom and they told me I had to buy something to get the code to the bathroom. My brother did buy something and when the lady said that I couldn't use the bathroom then she laughed. Would not recommend this starbucks just because how the people treat you here. Customer Service means everything to your customers!!!

Atmosphere: 1

Food: 2

Service: 1

GEZANA TLRDARTEKTR

The worst customer service

Service: 1

P VW

Quick service and a very friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Leslie Olivas

this is the worse starbucks to go to, they are always behind with their orders . And always chatting with each other.

Service: 1

Mo S

This location has the worst service, they had their doors locked in the middle of the day and wouldn’t take my order unless I go through the drive through and after making me sit outside in the sun for an hour they opened the door and wouldn’t let me use the bathroom because I had not ordered yet. This place is ghetto.

Atmosphere: 1

Food: 1

Service: 1

Wiliane Tavares

Myrina one of the girl who call names she was the worse she almost dropped my drink when she pushed my back towards me and doubted about a missing item…
Not polite not attentive…

Atmosphere: 3

Food: 5

Service: 1

rebecca guillory

I didnt like the mozzarella and tomatoes panini, but they special made my drink exactly how I like it! 10 stars

Atmosphere: 5

Food: 3

Service: 5

sara marie

Vicky is so friendly she is the reason for this review

Atmosphere: 5

Food: 5

Service: 5

Carlos Alvarez

Always order my drinks without whip (as seen on sticker) but they always seem to ignore that part

Atmosphere: 2

Food: 2

Service: 2

Reyana Clark

I just tipped $5 on a $7.70 drink because the customer service was that freaking amazing ! I wish I had $20 to tip but I’m poor right now rents due on the first lol but it’s the percentage for me and max tip option so I gave it up anywho my frappe was too good yumm. I think im in love with this Starbucks minus one icky attitude girl I almost let scare me away last week. She wasn’t in this time luckily. I don’t usually get the hype and it’s pricey but with service and cleanliness like this place has I’ll pay the cost. Thanks a lot Vicky and crew ! Blonde hair girl and guy with chain on lol and other guy ! You guys are dope keep up the great customer service and making these drinks so good

Atmosphere: 5

Food: 5

Service: 5

Kenneth Porter

Always quick and cheerful. The drive thru can be slow but I blame the customers. Since I order ahead, if I see the lane is backed up, I pick up my drink inside and it's always ready.

Atmosphere: 5

Food: 5

Service: 5

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