Starbucks
15521 San Pablo Avenue, Vista del Mar Center, Richmond
(510) 222-6095
Recent Reviews
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I ordered a light roast multiple times and confirmed it, but the coffee was very bitter, more like dark roast
Atmosphere: 3
Food: 3
Service: 1
I submitted my order through the Starbucks app and showed up at the drive thru at the time the order was supposed to be ready. I then proceeded to sit behind the same three cars at the pickup window for 15+ minutes before the line moved forward. By the time I got to the window, I received a grainy tasting chocolate cold brew and a barely warm grilled cheese sandwich. I don’t understand what could cause such a delay at the drive thru. Easily the worst experience I’ve had at any Starbucks.
Food: 2
Service: 1
🙏🙏👍
Atmosphere: 5
Service: 5
Omg I love that they finally got my order correct! I asked for an upside down iced water and they really went all out 😍god bless these hard working baristas
Atmosphere: 5
Food: 5
Service: 5
My brother went to buy a coffee and then after he bought it. We chilled outside then I came back in again to use the bathroom and they told me I had to buy something to get the code to the bathroom. My brother did buy something and when the lady said that I couldn't use the bathroom then she laughed. Would not recommend this starbucks just because how the people treat you here. Customer Service means everything to your customers!!!
Atmosphere: 1
Food: 2
Service: 1
The worst customer service
Service: 1
Quick service and a very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
this is the worse starbucks to go to, they are always behind with their orders . And always chatting with each other.
Service: 1
This location has the worst service, they had their doors locked in the middle of the day and wouldn’t take my order unless I go through the drive through and after making me sit outside in the sun for an hour they opened the door and wouldn’t let me use the bathroom because I had not ordered yet. This place is ghetto.
Atmosphere: 1
Food: 1
Service: 1
Myrina one of the girl who call names she was the worse she almost dropped my drink when she pushed my back towards me and doubted about a missing item…
Not polite not attentive…
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I didnt like the mozzarella and tomatoes panini, but they special made my drink exactly how I like it! 10 stars
Atmosphere: 5
Food: 3
Service: 5
Vicky is so friendly she is the reason for this review
Atmosphere: 5
Food: 5
Service: 5
Always order my drinks without whip (as seen on sticker) but they always seem to ignore that part
Atmosphere: 2
Food: 2
Service: 2
I just tipped $5 on a $7.70 drink because the customer service was that freaking amazing ! I wish I had $20 to tip but I’m poor right now rents due on the first lol but it’s the percentage for me and max tip option so I gave it up anywho my frappe was too good yumm. I think im in love with this Starbucks minus one icky attitude girl I almost let scare me away last week. She wasn’t in this time luckily. I don’t usually get the hype and it’s pricey but with service and cleanliness like this place has I’ll pay the cost. Thanks a lot Vicky and crew ! Blonde hair girl and guy with chain on lol and other guy ! You guys are dope keep up the great customer service and making these drinks so good
Atmosphere: 5
Food: 5
Service: 5
Always quick and cheerful. The drive thru can be slow but I blame the customers. Since I order ahead, if I see the lane is backed up, I pick up my drink inside and it's always ready.
Atmosphere: 5
Food: 5
Service: 5
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