This is the second time I’ve ordered a drink from here and had this black stuff floating at the bottom. DISGUSTING. I’m sure it’s because they don’t clean their filters and ice machines routinely. The workers however are all nice.
Food: 1
Service: 3
Ian Larry
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Mexican Vlogz Productions
Just picked up a drive thru order which included 2 burrito supremes which I ordered for a family member who can’t stomach cheese. This is my 3rd time to this location and every single time I’ve gotten this modification they always add cheese. The service I was always showed is perfect no complaints, but whoever is back in the kitchen making the orders needs to follow the customers request. I asked twice if there was no cheese and I was told that were was none, needless to say I’m not going back to this location and will go to the San Pablo one even if it’s a bit longer drive
Atmosphere: 4
Food: 2
Service: 5
Hardeep Panesar
Very bad service he miss my sauce not give.im order for dine but staff give me my order in bag.bad experience
Misty Shaw
Luckily, the food is always fresh, but they always get one thing wrong in my order every time
Atmosphere: 3
Food: 4
Service: 4
seliena calban
The drive-thru employees are always very nice. I have been coming here for over 20 years. The last few years, they have really stepped up the service, especially dealing with Richmond folks or just the public in general. It isn't easy. It's Taco Bell 🔔 I love it. Extra sauces please.
Atmosphere: 4
Food: 4
Service: 5
Dina mraz
Drive thru is fast but it seems like none of the employees very well on the intercom system they should invest in another system. AI on the inside is not very adequate either. Food was great and staff courteous at all times.
Atmosphere: 3
Food: 5
Service: 3
Rema
I got some fries a couple of days ago, and I think I may have gotten food poisoning because I started feeling sick afterward. I’m not sure what was in the food. The service itself was fine, pretty normal, but the ordering machine wasn’t working, so I couldn’t log into my account or earn any points. On top of that, the atmosphere was uncomfortable—there were no other customers, just a few homeless people inside.
Atmosphere: 1
Food: 2
Service: 4
kayvan komarizadeh
Very elegant. Friendly staff. Fast service. Good value. Careful ruff neighborhood. Parking lot is sketchy
Atmosphere: 5
Food: 5
Service: 5
Alvarez Davillier
Taco bell is my quick go to, however this particular one was horrible they had at least 7 people working slow as heck. One guy waited 12 mins for a cup of coffee. The person asked for his money back after 15 mins and they made his 6 tacos right away. It them 17 mins to make my luxe box, the staff needs to learn how to work and talk at same time.
I don't understand why we pull up to the window to pay, and then we have to move back away from the sensors, and when the order is ready, pull up to the window to get our order it is annoying
Atmosphere: 4
Food: 3
Service: 1
Carmelia
Food was cold
laura gonzalez
Drive thru... I can't order anything with vegetables as all that I can taste is the preservatives. I can't do it anymore!
Atmosphere: 4
Food: 2
Service: 5
I Am
Best taco bell in the east bay period.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Sau Dip
Come at 9:12pm with uber eat, go drive through since the lobby is closed, the staff tell me wait in front he will bring it out, waiting and waited 1 hour passed, knocked on door they ignored, canceled the item and now my cancel rate increases.
This is the second time I’ve ordered a drink from here and had this black stuff floating at the bottom. DISGUSTING. I’m sure it’s because they don’t clean their filters and ice machines routinely. The workers however are all nice.
Food: 1
Service: 3
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Just picked up a drive thru order which included 2 burrito supremes which I ordered for a family member who can’t stomach cheese. This is my 3rd time to this location and every single time I’ve gotten this modification they always add cheese. The service I was always showed is perfect no complaints, but whoever is back in the kitchen making the orders needs to follow the customers request. I asked twice if there was no cheese and I was told that were was none, needless to say I’m not going back to this location and will go to the San Pablo one even if it’s a bit longer drive
Atmosphere: 4
Food: 2
Service: 5
Very bad service he miss my sauce not give.im order for dine but staff give me my order in bag.bad experience
Luckily, the food is always fresh, but they always get one thing wrong in my order every time
Atmosphere: 3
Food: 4
Service: 4
The drive-thru employees are always very nice. I have been coming here for over 20 years. The last few years, they have really stepped up the service, especially dealing with Richmond folks or just the public in general. It isn't easy. It's Taco Bell 🔔 I love it. Extra sauces please.
Atmosphere: 4
Food: 4
Service: 5
Drive thru is fast but it seems like none of the employees very well on the intercom system they should invest in another system. AI on the inside is not very adequate either. Food was great and staff courteous at all times.
Atmosphere: 3
Food: 5
Service: 3
I got some fries a couple of days ago, and I think I may have gotten food poisoning because I started feeling sick afterward. I’m not sure what was in the food. The service itself was fine, pretty normal, but the ordering machine wasn’t working, so I couldn’t log into my account or earn any points. On top of that, the atmosphere was uncomfortable—there were no other customers, just a few homeless people inside.
Atmosphere: 1
Food: 2
Service: 4
Very elegant. Friendly staff. Fast service. Good value.
Careful ruff neighborhood.
Parking lot is sketchy
Atmosphere: 5
Food: 5
Service: 5
Taco bell is my quick go to, however this particular one was horrible they had at least 7 people working slow as heck. One guy waited 12 mins for a cup of coffee. The person asked for his money back after 15 mins and they made his 6 tacos right away. It them 17 mins to make my luxe box, the staff needs to learn how to work and talk at same time.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I don't understand why we pull up to the window to pay, and then we have to move back away from the sensors, and when the order is ready, pull up to the window to get our order it is annoying
Atmosphere: 4
Food: 3
Service: 1
Food was cold
Drive thru... I can't order anything with vegetables as all that I can taste is the preservatives. I can't do it anymore!
Atmosphere: 4
Food: 2
Service: 5
Best taco bell in the east bay period.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Come at 9:12pm with uber eat, go drive through since the lobby is closed, the staff tell me wait in front he will bring it out, waiting and waited 1 hour passed, knocked on door they ignored, canceled the item and now my cancel rate increases.
Atmosphere: 4
Food: 4
Service: 1
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