Terrible customer service. I’ve been to Starbucks all around the country and I’m so used to being greeted the second I walk in the door. This is the only Starbucks where they don’t even look up and act as if you’re invisible. Wait is long even though I’ve placed a mobile order 15 min ahead of time. I’m still waiting. I’m glad I moved across town because the Starbucks on bowman is much better with my coffee tasting better, and the staff are actually welcoming like they should be.
Atmosphere: 1
Food: 2
Service: 1
Google User
They offer free refills for those inside. And so that explains why they keep it at 58 degrees. Sitting here with down jacket and hood - right in front of the staff. But they are socially clueless about customer’s atmosphere. Ready to boycott this place.
Atmosphere: 1
Food: 2
Service: 1
DJ Funk
It’s too cold in there and they refuse to change the thermostat. My drink got cold in minutes. And I had to wear a down parka with hood to stay warm. But my hands got cold too.. It’s a shame because that could be a nice meeting area for people to gather.
Turtle Mom
Very clean, friendly staff, yummy food
Atmosphere: 5
Food: 5
Service: 5
emanuele mengotti
Great Staff at this location. Coming here most days for work and the staff is really nice, courteous and professional. They try there best to serve you and to accommodate you. Always with a smile. Good hard working employees.
Atmosphere: 5
Food: 4
Service: 5
Edgar Ramos
Friendly service
Atmosphere: 4
Food: 4
Service: 4
johnny Smith
it's not really that good except for looks, they continuously make my drink wrong almost all the time, hire better workers for the love of god
Atmosphere: 4
Food: 3
Service: 2
Jackson Goebel
It strait up made my relative cry. She got a random drink I forgot which one and it took sooo long for her to get it. I’m talking like 45+ minutes. The atmosphere was ok but ALL the seats were being used so we had to stand around for 30 minutes before someone left. Also most of the people who had seats either already finished their drinks or didn’t have one(They were probably waiting for their drink to be finished). Once they finally finished her drink we walked back to our car and left instantly because they made us late for our movie. The first sip my relative had of the drink they could barely drink it, we asked for almond milk and which they didn’t use so it upset her stomach because she is lactose intolerant. Also it tasted like they barely added any flavor it just tasted like milk. At that point my relative started to cry and get really sad. It was absolutely unbelievable and unacceptable how they charged us 6$ for that piece of garbage. I hope they were pranking us because if they’re not than this was the worst cafe I’ve ever been to in my life!
Great location, Caitlyn helped last time I believe, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Aracely Romero
How nice when they welcome you with a smile🤗 thank you for the good service this afternoon. I would give more stars if I could🤗
Atmosphere: 5
Food: 5
Service: 5
Breanna miller
Nice staff but my matcha tea was watery chalky paste
Response to the owner.. I called the store 4× with no answer 😢
Mediacitysneakers
Never agian. Pathetic workers rude raciest as hell. Discriminates on you. If you have tattoos and look deff. They judge you. Not knowing anything about that person. But get judged as soon as I walked in.
They take for ever to make a freaking coffee
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. I’ve been to Starbucks all around the country and I’m so used to being greeted the second I walk in the door. This is the only Starbucks where they don’t even look up and act as if you’re invisible. Wait is long even though I’ve placed a mobile order 15 min ahead of time. I’m still waiting. I’m glad I moved across town because the Starbucks on bowman is much better with my coffee tasting better, and the staff are actually welcoming like they should be.
Atmosphere: 1
Food: 2
Service: 1
They offer free refills for those inside. And so that explains why they keep it at 58 degrees. Sitting here with down jacket and hood - right in front of the staff. But they are socially clueless about customer’s atmosphere. Ready to boycott this place.
Atmosphere: 1
Food: 2
Service: 1
It’s too cold in there and they refuse to change the thermostat. My drink got cold in minutes. And I had to wear a down parka with hood to stay warm. But my hands got cold too.. It’s a shame because that could be a nice meeting area for people to gather.
Very clean, friendly staff, yummy food
Atmosphere: 5
Food: 5
Service: 5
Great Staff at this location. Coming here most days for work and the staff is really nice, courteous and professional. They try there best to serve you and to accommodate you. Always with a smile. Good hard working employees.
Atmosphere: 5
Food: 4
Service: 5
Friendly service
Atmosphere: 4
Food: 4
Service: 4
it's not really that good except for looks, they continuously make my drink wrong almost all the time, hire better workers for the love of god
Atmosphere: 4
Food: 3
Service: 2
It strait up made my relative cry. She got a random drink I forgot which one and it took sooo long for her to get it. I’m talking like 45+ minutes. The atmosphere was ok but ALL the seats were being used so we had to stand around for 30 minutes before someone left. Also most of the people who had seats either already finished their drinks or didn’t have one(They were probably waiting for their drink to be finished). Once they finally finished her drink we walked back to our car and left instantly because they made us late for our movie. The first sip my relative had of the drink they could barely drink it, we asked for almond milk and which they didn’t use so it upset her stomach because she is lactose intolerant. Also it tasted like they barely added any flavor it just tasted like milk. At that point my relative started to cry and get really sad. It was absolutely unbelievable and unacceptable how they charged us 6$ for that piece of garbage. I hope they were pranking us because if they’re not than this was the worst cafe I’ve ever been to in my life!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème
I think I ordered a matcha latte, not just oat milk with light green color. Why would I pay $7 for it? Disappointing.
Restaurantji Recommends
Great location, Caitlyn helped last time I believe, great customer service.
Atmosphere: 5
Food: 5
Service: 5
How nice when they welcome you with a smile🤗 thank you for the good service this afternoon. I would give more stars if I could🤗
Atmosphere: 5
Food: 5
Service: 5
Nice staff but my matcha tea was watery chalky paste
Response to the owner..
I called the store 4× with no answer 😢
Never agian. Pathetic workers rude raciest as hell. Discriminates on you. If you have tattoos and look deff. They judge you. Not knowing anything about that person. But get judged as soon as I walked in.
Atmosphere: 1
Food: 1
Service: 1
Always friendly, order is right.
Atmosphere: 5
Food: 5
Service: 5
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