Very fresh, and flavorful, friendly, and efficient service! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Paula Janusek
My first time eating here. My niece and I shared a gluten-free pizza and it was delicious! Her two kids also enjoyed their food and the various games. I would definitely return
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crust, Wings, Cheese Pizza
Gn Mareza
Very good perfect
daniel cox
Great service and the pizza is better than most I've had...definitely check these guys out....
Atmosphere: 5
Food: 5
Service: 5
Robert Ripoyla (Upholstery and Canvas)
Great environmentThe waiters or service people were great.Went out of their way to help
Atmosphere: 5
Food: 5
Service: 5
Jimmy Davis III
Great place to get some Pizza and Salad. They played hockey, cricket, and the food channel on their TVs so its something for everyone. Love the inside of the place too. Beautiful wooden floors and photographs from Rio vista history. The space feels wide open and breathable. Good spot. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Rhonda Pinckney
The pizza was so delicious. The people working were kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
Brett Drummond
Under new ownership and food seems good. However, had a little but of concern about interaction with one of the staff members. Had an issue with the machines in the video game area (claw machine) that ate my son's money. When brought to the attention of staff, with request to place out of order sign and request refund, it was rather standoffish. I was told they don't own the machines and they would not refund. Upon my silence and confusion the staff member refunded me the money, albeit 25 cents short? Not a deal breaker and has nothing to do the the machine, rather that the customer service left me a little shaken. Cool place, I think, so long as you don't have an issue that needs management's attention.
Atmosphere: 3
Food: 4
Service: 1
Maria Venegas
Great service, pizza was delicious, salad bar really fresh. Definitely recommended to try
Atmosphere: 5
Food: 5
Service: 5
Rob Kozina
Great place to get pizza in Rio Vista. Friendly staff under new ownership. The restaurant is very clean and open design.
The Pizza Factory in Rio Vista is a true gem. Family owned and operated, they make you feel welcome the moment you walk in. The staff is always warm and friendly, and the service has that personal touch you don’t often find anymore. The pizza is outstanding, toppings are generous, fresh, and baked to perfection every time. You can tell they take pride in both the food and the experience they create. Whether you’re a local or just passing through, this is the kind of place that makes you want to come back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo
Ariana Yanez
I ordered a tomato and basil pizza here last night and it was completely inedible. The basil must have been spoiled or something went wrong during the cooking process because it left such a strong, bitter taste that the entire pizza was ruined.
When I called to give feedback and suggested they check their produce, the staff did not seem concerned. Instead of addressing the issue, they simply asked if I wanted to place another order.
I want to be clear that I am not asking for a refund. My intention was only to provide honest feedback so management could be aware of the problem. If the business wished to respond professionally, they could have replied to my review publicly.
After leaving this review I began receiving repeated calls from the restaurant’s phone number. Specifically, I received two calls at 11:22 AM and two more at 12:18 PM. I did not request a callback, and there was no reason for the restaurant to be contacting me. The frequency of the calls felt more like harassment than customer service.
Between the poor food quality, the dismissive response when I called, and the unwanted calls that followed, this has been one of the worst restaurant experiences I have ever had. Potential customers deserve to know how this business handles honest feedback. This review reflects my honest personal experience and is protected under federal law by the Consumer Review Fairness Act.
Atmosphere: 1
Food: 1
Service: 1
Ariana Mia
I ordered a tomato and basil pizza here on September 7, 2025 and it was completely inedible. The basil must have been spoiled or something went wrong during the cooking process because it left such a strong, bitter taste that the entire pizza was ruined.
When I called to give feedback and suggested they check their produce, the staff did not seem concerned. Instead of addressing the issue, they simply asked if I wanted to place another order.
I want to be clear that I am not asking for a refund. My intention was only to provide honest feedback so that management could be aware of the problem. If the business wished to respond professionally, they could have replied to my review publicly.
After leaving a Google review on September 7, 2025, I began receiving repeated calls from the restaurant’s phone number. On September 9, 2025, I received two calls at 11:22 AM and two more at 12:18 PM. I did not request a callback, and there was no reason for the restaurant to be contacting me. The frequency of the calls felt more like harassment than customer service.
Between the poor food quality, the dismissive response when I called, and the unwanted calls that followed, this has been one of the worst restaurant experiences I have ever had. Potential customers deserve to know how this business handles honest feedback.
Laurie Moreno
My delivery came and was missing the cookie I ordered. I didn’t think anything about it because it was no big deal. To my surprise, the driver came back 20 minutes later when he figured out his mistake and not only brought one cookie, but brought two to make up for the error. The food is always fantastic here and the service is always better. I very much recommend this restaurant.
Trevor Hartzell
Really nice people, really delicious food, quick service for delivery pickup. Cold beer.
Very fresh, and flavorful, friendly, and efficient service!
Thank you!!
Atmosphere: 5
Food: 5
Service: 5
My first time eating here. My niece and I shared a gluten-free pizza and it was delicious! Her two kids also enjoyed their food and the various games. I would definitely return
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crust, Wings, Cheese Pizza
Very good perfect
Great service and the pizza is better than most I've had...definitely check these guys out....
Atmosphere: 5
Food: 5
Service: 5
Great environmentThe waiters or service people were great.Went out of their way to help
Atmosphere: 5
Food: 5
Service: 5
Great place to get some Pizza and Salad. They played hockey, cricket, and the food channel on their TVs so its something for everyone. Love the inside of the place too. Beautiful wooden floors and photographs from Rio vista history. The space feels wide open and breathable. Good spot. 10/10!
Atmosphere: 5
Food: 5
Service: 5
The pizza was so delicious. The people working were kind and helpful.
Atmosphere: 5
Food: 5
Service: 5
Under new ownership and food seems good. However, had a little but of concern about interaction with one of the staff members. Had an issue with the machines in the video game area (claw machine) that ate my son's money. When brought to the attention of staff, with request to place out of order sign and request refund, it was rather standoffish. I was told they don't own the machines and they would not refund. Upon my silence and confusion the staff member refunded me the money, albeit 25 cents short? Not a deal breaker and has nothing to do the the machine, rather that the customer service left me a little shaken. Cool place, I think, so long as you don't have an issue that needs management's attention.
Atmosphere: 3
Food: 4
Service: 1
Great service, pizza was delicious, salad bar really fresh. Definitely recommended to try
Atmosphere: 5
Food: 5
Service: 5
Great place to get pizza in Rio Vista. Friendly staff under new ownership. The restaurant is very clean and open design.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Cauliflower Crust
Restaurantji Recommends
The Pizza Factory in Rio Vista is a true gem. Family owned and operated, they make you feel welcome the moment you walk in. The staff is always warm and friendly, and the service has that personal touch you don’t often find anymore. The pizza is outstanding, toppings are generous, fresh, and baked to perfection every time. You can tell they take pride in both the food and the experience they create. Whether you’re a local or just passing through, this is the kind of place that makes you want to come back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo
I ordered a tomato and basil pizza here last night and it was completely inedible. The basil must have been spoiled or something went wrong during the cooking process because it left such a strong, bitter taste that the entire pizza was ruined.
When I called to give feedback and suggested they check their produce, the staff did not seem concerned. Instead of addressing the issue, they simply asked if I wanted to place another order.
I want to be clear that I am not asking for a refund. My intention was only to provide honest feedback so management could be aware of the problem. If the business wished to respond professionally, they could have replied to my review publicly.
After leaving this review I began receiving repeated calls from the restaurant’s phone number. Specifically, I received two calls at 11:22 AM and two more at 12:18 PM. I did not request a callback, and there was no reason for the restaurant to be contacting me. The frequency of the calls felt more like harassment than customer service.
Between the poor food quality, the dismissive response when I called, and the unwanted calls that followed, this has been one of the worst restaurant experiences I have ever had. Potential customers deserve to know how this business handles honest feedback. This review reflects my honest personal experience and is protected under federal law by the Consumer Review Fairness Act.
Atmosphere: 1
Food: 1
Service: 1
I ordered a tomato and basil pizza here on September 7, 2025 and it was completely inedible. The basil must have been spoiled or something went wrong during the cooking process because it left such a strong, bitter taste that the entire pizza was ruined. When I called to give feedback and suggested they check their produce, the staff did not seem concerned. Instead of addressing the issue, they simply asked if I wanted to place another order. I want to be clear that I am not asking for a refund. My intention was only to provide honest feedback so that management could be aware of the problem. If the business wished to respond professionally, they could have replied to my review publicly. After leaving a Google review on September 7, 2025, I began receiving repeated calls from the restaurant’s phone number. On September 9, 2025, I received two calls at 11:22 AM and two more at 12:18 PM. I did not request a callback, and there was no reason for the restaurant to be contacting me. The frequency of the calls felt more like harassment than customer service. Between the poor food quality, the dismissive response when I called, and the unwanted calls that followed, this has been one of the worst restaurant experiences I have ever had. Potential customers deserve to know how this business handles honest feedback.
My delivery came and was missing the cookie I ordered. I didn’t think anything about it because it was no big deal. To my surprise, the driver came back 20 minutes later when he figured out his mistake and not only brought one cookie, but brought two to make up for the error. The food is always fantastic here and the service is always better. I very much recommend this restaurant.
Really nice people, really delicious food, quick service for delivery pickup. Cold beer.
Atmosphere: 5
Food: 5
Service: 5
Loading...