“Just wanna say that to the employees that were working 12/31/22 you guys are excellent ! Even when you guys were busy and the angry Christian man came in sooo Christian like yelling and cussing at you guys for politely asking the homeless person to leave. You employees were very professional and handled it very well.Just wanna say to that “passionate God-like” man, how about instead of taking it out on the cold stone employees, you use that energy at the next riverbank council meeting? Or instead Of handing someone $20 to pay for overpriced ice cream TO MAKE YOURSELF FEEL GOOD, you should’ve bought that woman a hotel room since you were so worried about her being in the rain. Just a thought.“
Customers` Favorites
“Thank you Dessert European bakery for making this happen last minute for us! Communication was on point and we got exactly what we wanted, and even better!!!! Thank you for this wonderful cake!“
Customers` Favorites
“Delicious ice cream & friendly staff 👍🏽👍🏽“
Customers` Favorites
“Very friendly place. Inside is well kept. Clean floors. Clean tables. Ice cream was delicious. Honestly more people should come and visit.
Kid-friendliness: Owner is very kind. Big space for kids to walk around and play if they wanted too. Lots of ice cream treats for kids too.“
Customers` Favorites
“Parking: McHenry Village is a square of shops
Although there is a lot of parking, there are also a lot of shops.
If you go during a meal time most likely it will be harder to find parking . Leave yourself plenty of time to park.“
“A couple of years ago, I found out I was lactose intolerant, which sucks because I love literally all dairy. But they have this silk chocolate almondmilk ice cream, which I think tastes better than regular chocolate!! great service, awesome staff, and good vibes!!!!
Dietary restrictions: Lactose intolerance“
Customers` Favorites
“Cold Stone Creamery never fails to deliver when I’m in the mood for something indulgent. The moment you walk in, you're greeted by the sweet aroma of freshly mixed waffle cones and the cheerful hum of the staff behind the counter. It’s a fun, upbeat environment that always lifts your mood. Their display of ice cream mix-ins is colorful and inviting—everything from brownies and cookie dough to fruit and candy.
I ordered their “Birthday Cake Remix” and it was just as rich and delicious as I remembered. The ice cream was smooth and creamy, and the mix-ins were fresh and well-balanced. Watching the staff mix it all together on the cold granite slab is part of the fun—there’s a bit of a performance to it that makes the visit feel special. My kids love seeing their creations come to life.
Customer service was friendly and helpful. The young man behind the counter offered helpful suggestions when I was undecided and was patient as my kids debated their toppings. Everyone seemed to be enjoying their time there, both staff and customers. The vibe was welcoming, and the team was clearly trying to keep the energy positive and upbeat.
That said, there’s a reason I’m giving it four stars instead of five. The prices are definitely on the high side, especially for families. A couple of ice cream cups and cones with mix-ins can quickly run up the bill. I don’t mind paying more for quality, but it does make it more of a special-occasion treat than a regular stop.
Another small issue was the cleanliness of the seating area. While the counter and prep area were spotless, a few of the tables hadn’t been wiped down and the trash bin was starting to overflow. It wasn’t a major deal, but it stood out a bit given the otherwise polished presentation. A little more attention to detail here would have bumped the experience up a notch.
Despite those small drawbacks, the quality of the ice cream and the fun atmosphere make Cold Stone a winner. They offer so many customizable options, so there’s really something for everyone. Whether you're a fan of classic vanilla or want to go wild with mix-ins and flavors, Cold Stone gives you room to be creative.
Overall, I’d absolutely come back. Cold Stone Creamery is a great place to treat yourself or celebrate something small with the family. I may not give it a full five stars this time, but it’s still one of our favorite ice cream spots. Looking forward to our next visit—and maybe trying a new flavor combo!“
“The service is second to none and so are the sundaes I get. They're delicious too! 31 is Number One! #OlMrSqueaks #SqueakyLoves31“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Great ice cream treat for all, always clean and friendly !“