Jacob one of the managers at this location is awesome! Hands down best service thamks to him. He should 100% own his own El Pollo Loco. Extremely good customer service
Atmosphere: 5
Food: 5
Service: 5
Lyrissa Enoveso
Order my quesadilla on 9/19 and the avocado dipping sauce was fire 🔥 whoever made it I give u 5 star lol
Atmosphere: 4
Food: 5
Service: 4
Amber Lopez
Did an online order and wasn’t helped for 10 minutes. Then I had to wait another 5 to get the order.
Margie
Almost every time I order food here something is forgotten. I checked but I didn’t see my salsa roja was not in the bag🫤i love this salsa & we had two orders!!! Terrible service here!! I think I will ask them to repeat my order b4 i take. Horrible service. Why can’t the owner fix this or mgr😩 i love their food but seriously service is Awful 1 out of 10 is zero 😡
The chicken is always dry and burnt when i get the meals i perfer getting there tostada with chopped chicken but still its dry as well.
Atmosphere: 3
Food: 2
Service: 3
Cathy Eastridge
It's really good food!
Atmosphere: 5
Lisa Conway
I love El Pollo Loco! I've been a fun for almost 4 decades. Nothing compared to their citrus base marinade and their way of slow cooking the chicken over the grill ❤️
Jodie Williams
I had catering done. Ordered it over 24 hours prior, and this location did the worst job. The food was not put together. I will not come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Tony M
Outrageous pricing. The smallest items are too much now. I just drove off, can't even get a cheap snack here anymore.
Service with a Smile
Atmosphere: 5
Food: 5
Service: 5
Jacob one of the managers at this location is awesome! Hands down best service thamks to him. He should 100% own his own El Pollo Loco. Extremely good customer service
Atmosphere: 5
Food: 5
Service: 5
Order my quesadilla on 9/19 and the avocado dipping sauce was fire 🔥 whoever made it I give u 5 star lol
Atmosphere: 4
Food: 5
Service: 4
Did an online order and wasn’t helped for 10 minutes. Then I had to wait another 5 to get the order.
Almost every time I order food here something is forgotten. I checked but I didn’t see my salsa roja was not in the bag🫤i love this salsa & we had two orders!!! Terrible service here!! I think I will ask them to repeat my order b4 i take. Horrible service. Why can’t the owner fix this or mgr😩 i love their food but seriously service is Awful
1 out of 10 is zero 😡
Amazing chicken, tastes really good.An excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast, food fresh and hot. Terrible parking lot but that's not El Pollo's fault. Just fyi.
Atmosphere: 5
Food: 5
Service: 5
grungy riverhell, errr riverside, ca usa
Atmosphere: 2
Food: 5
Service: 5
Got to love the chicken tacos
Atmosphere: 3
Food: 4
Service: 2
they have gotten better, I am not sure if it is new management
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
The chicken is always dry and burnt when i get the meals i perfer getting there tostada with chopped chicken but still its dry as well.
Atmosphere: 3
Food: 2
Service: 3
It's really good food!
Atmosphere: 5
I love El Pollo Loco! I've been a fun for almost 4 decades. Nothing compared to their citrus base marinade and their way of slow cooking the chicken over the grill ❤️
I had catering done. Ordered it over 24 hours prior, and this location did the worst job. The food was not put together. I will not come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Outrageous pricing. The smallest items are too much now. I just drove off, can't even get a cheap snack here anymore.
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