El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
18661 Van Buren Boulevard, Riverside
(951) 776-2039
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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Received incorrect order. Returned and received incorrect order again. Person handling money handled chicken without gloves.
Mixed 8-piece meal looks like 4 pieces. Drumsticks are drumettes, Wings came in with a rib cage (spine portion), salad looks like shredded lettuce with a slice of avocado, churros a came without cinnamon and sugar coating (fried dough sticks. My food was picked up at Drive-thru; it was all dumped in one bag that ripped. I took it in to the restaurant so they could fix my meal. They didn’t catch any of the mention…I had to point it out on all items. All in all I will give...read full review
Sexist. Has women's bathroom but no men's. Reverse discrimination is still discrimination.
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10:30AM - 9:30PM |
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El Pollo Loco serves good food, including their fire-roasted chicken and mac and cheese, which make for a delicious quick dinner. The restaurant offers family meal options at a reasonable price, featuring a variety of chicken pieces and sides. Customers have noted that this location is one of the cleanest and friendliest, often going out of their way to dine here. While some miss the personal touch of employee-taken orders, many appreciate the friendly staff, including Carmen, who addresses concerns promptly. The atmosphere is great, with good AC and plenty of parking available. Despite some mixed opinions on the ordering process, the staff are generally friendly, and the restaurant is known for its accurate and timely service. Overall, this El Pollo Loco location never disappoints and is highly recommended for a family meal.