Firehouse Subs The Brickyard

I took my neighbor for lunch and we had a great time thank you lady’s for a fun time and food made with love

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch Small 3-4 Inch, Tuna Salad Combo

An amazing place with a friendly staff! We were immediately greeted as soon as we walked in. The whole menu looked delicious! I ordered the Captains Club (which came at the suggestion of the owner). And my girlfriend got The Engineer. Both subs were amazing! Everything was fresh and tasted wonderful! The place was very clean and the aesthetics looked great! Before we left we ordered another sub and a bottle of the house sauce. We also got a loyalty card because we know we'll be back soon! I've been in California for about 12 years now and this is the BEST sandwich shop around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Taste of the food was great !
But, our wheat bread for routine cold sandwiches, soggied up something fierce.
In the store as I awaited my order, only 1 person was prepping orders while 1 took them, & 1 was in back. Took quite a while to get 2 sandwiches to go, & I was only one there @ time... and our soups were forgotten ?
I figured one of the other 2 could have assisted...
& the price...about $40 !!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Smoked Turkey Breast

Good customer service ?

Atmosphere: 5

Food: 5

Service: 5

I want to give a shoutout to Mike and Axel. They gave us 100% customer service when my husband and I went there for dinner one night. I’ve always had a good experience coming to Firehouse subs. I like to go when they have specials. I recommend you download the app. Food is delicious. This is definitely a top sandwich place. I love that they have the sauces available to grab if needed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer, Italian

Thank you.

Atmosphere: 3

Food: 4

Service: 4

Every time I go to order gluten free they’re out of it, I’m not sure why they even offer it anymore. And this isn’t exclusive to this location, this happens to me just about every time I try to order from the Temecula location as well. It’s hard enough finding a place that offers gluten free bread, I actually like the bread at Firehouse but it makes no difference if they never have it in stock anyway.

Me and my family have been wanting to try this place out we were very excited we came down from Corona. The customer service was horrible the moment we walked in all they did was stare at my family we finally left to come home to disappointed they messed up our order I called over the phone with over hearing them talk about us sounded like I was speaking to children one of them was a “manager “ I don’t know how he was given that position. Anyways with also having a clump of meat in my sandwich not worth $50 so disappointed

Food: 1

Service: 1

They always ask if I want a pickle spear. I always say no, they always give me a pickle spear anyway. Why?

Atmosphere: 5

Food: 5

Service: 4

Friendly staff and great sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Been wanting to go here, so on 12/07/2023 wife and went check online for opening hrs. It said 10:30 to 9:00 got there at 10:50 a.m. helped wife out of care went to door pulled it its locked employees behind counter working looked at us then looked around. so we walked back to car got in. i said i will never eat at any of these. Then heavy set Mexican guy came over to door unlocked it and walked away. he should have came out to offer us in. Iv worked the food industry and served famous people and catered large numbers of people. if you can't open on time you should just close your doors permanently.

Atmosphere: 1

Food: 1

Service: 1

My husband and I are never going back to a firehouse subs because of this Brickhouse location! Last night, a bunch of kids who worked there did something to our food after we got the wrong order and asked for it to be remade. Our simple sandwiches still came back incorrect, and my husband and I BOTH got sick.

Atmosphere: 3

Food: 1

Service: 1

Great subs, delicious. Great customer service and very clean dining experience.Will definitely come back for sure.

Atmosphere: 5

Food: 5

Service: 5

Kid-friendliness: Good food grate customer service will most definitely be coming back again soon

An expensive sandwich shop with ugh small & barely filled sandwiches.I ordered a meatball & the meatballs were not hot but luke warm at best. Also a Philly cheesesteak haha there's nothing steak about this one. It's more like ground up pink/tan mystery meat over loaded with too strong & too many onions. Took only 1 bite & tossed it in the trash. Only had white & wheat bread to offer. Employees were not pleasant or welcoming. Won't bother goin to another location food gonna be the sane.