Ordered a matcha latte with vanilla syrup both or 1 of the items were expired—thick chemical aftertaste.
Atmosphere: 2
Food: 1
Service: 3
Sal y Mar
This is the worst Starbucks in Southern California located inside the tyler mall l got charged for a cup of water after i bought a drink there I don't recommend this place you get discriminated here
Atmosphere: 1
Food: 1
Service: 1
Dana Wilson
MANAGER
PLEASE ENABLE TIPS ON THE APP!! THIS ISNT FAIR TO YOUR WORKERS. WORKING AT THE MALL IS GRUELING.
I always tip my tea makers. Always. Turn. The. Tip. On.
Super absolutely SUPER unfair to your staff!!
If i catch it flipped on ill reverse the review and give it what it deserves. 5 stars. But not until you reverse the tip feature!
Atmosphere: 5
Food: 5
Service: 5
Levi Rangel
Good just good 👍
Atmosphere: 4
Food: 5
Service: 5
Abbygail Medina
They forgot my Carmel drizzle and when I told them the just grabbed my drink and squirted the
Atmosphere: 1
Food: 1
Service: 1
Francia Ramirez
Im so happy they dropped the extra charge for plant based milks! I can't wait to order my hot vanilla latte with oat milk ♡♡♡♡
Atmosphere: 2
Food: 3
Service: 3
Julie Torez
When I mobile order and i get a notification it’s ready to go, nope I still have to wait 20 min, it’s never ready!!! This Starbucks has a horrible manager and bad employees all rude!
Atmosphere: 1
Food: 1
Service: 1
Alexis Hernandez
Terrible service. The two times I have been here, they do not give me what I ask for and, when I let them know, they respond without politeness, and they didn't fix the orders.
Atmosphere: 1
Food: 2
Service: 1
E. Hernandez
Asked for light ice, the entire cup is full of ice, after taking one sip, i took it back. Went back and asked them to remake it, they just added more juice instead of correcting the problem, terrible service, and I tipped!!!
Atmosphere: 1
Food: 1
Service: 1
Elisabeth Belvedere
I order a coffee latte without ice every day, and they say that they can only give a little fresh milk, because the owner of the place decided a new rule, that if you order a drink without ice you can only give a quarter of the milk, and I'm very disappointed because I ordered 3 shots of espresso without ice to get the right taste, after today's events I don't want to go back again.
Can't make a medicine ball. When I asked why it tasted sour they just added honey. But it was still bad any other starbucks they make it great. And also big attitude from staff not friendly at all. If they don't like where they work, go work somewhere else.
Atmosphere: 3
Food: 1
Service: 1
Rose Arlyn
the lids don't seal and it drips everywere
Atmosphere: 1
Food: 1
Service: 1
Eva Merrie
They charge me for iced water i think it’s ridiculous, when other Starbucks provide water for free & they took about 20 mins just to get 3 cups of iced water.
Iliana Laney
Everything was great except my caramel macchiato was more than $8 when it’s supposed to be around $6. (I just asked for a basic one with no add ons or anything) I thought Starbucks just raised their prices but when I got home and looked at my order history on the app, the barista added a bunch of stuff onto the drink that upped my price. He seemed nice enough and I don’t know if he did it on purpose or not but it did bother me that I got charged more then what I was supposed to be.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheese Danish
Kyung Kim
Asked for iced water, they asked to pay 50 cents. Other starbucks provide ice water for free. But i paid. Now I am waiting for ice water more than 20 minutes. We ordered coffee in here about 30 minutes ago. One of my order i didn't satisfied so that i asked to change to others but they refused. They said that i need to pay it. This is against for Starbucks policy. Bad service
Ordered a matcha latte with vanilla syrup both or 1 of the items were expired—thick chemical aftertaste.
Atmosphere: 2
Food: 1
Service: 3
This is the worst Starbucks in Southern California located inside the tyler mall l got charged for a cup of water after i bought a drink there I don't recommend this place you get discriminated here
Atmosphere: 1
Food: 1
Service: 1
MANAGER
PLEASE ENABLE TIPS ON THE APP!! THIS ISNT FAIR TO YOUR WORKERS. WORKING AT THE MALL IS GRUELING.
I always tip my tea makers. Always. Turn. The. Tip. On.
Super absolutely SUPER unfair to your staff!!
If i catch it flipped on ill reverse the review and give it what it deserves. 5 stars. But not until you reverse the tip feature!
Atmosphere: 5
Food: 5
Service: 5
Good just good 👍
Atmosphere: 4
Food: 5
Service: 5
They forgot my Carmel drizzle and when I told them the just grabbed my drink and squirted the
Atmosphere: 1
Food: 1
Service: 1
Im so happy they dropped the extra charge for plant based milks! I can't wait to order my hot vanilla latte with oat milk ♡♡♡♡
Atmosphere: 2
Food: 3
Service: 3
When I mobile order and i get a notification it’s ready to go, nope I still have to wait 20 min, it’s never ready!!! This Starbucks has a horrible manager and bad employees all rude!
Atmosphere: 1
Food: 1
Service: 1
Terrible service. The two times I have been here, they do not give me what I ask for and, when I let them know, they respond without politeness, and they didn't fix the orders.
Atmosphere: 1
Food: 2
Service: 1
Asked for light ice, the entire cup is full of ice, after taking one sip, i took it back. Went back and asked them to remake it, they just added more juice instead of correcting the problem, terrible service, and I tipped!!!
Atmosphere: 1
Food: 1
Service: 1
I order a coffee latte without ice every day, and they say that they can only give a little fresh milk, because the owner of the place decided a new rule, that if you order a drink without ice you can only give a quarter of the milk, and I'm very disappointed because I ordered 3 shots of espresso without ice to get the right taste, after today's events I don't want to go back again.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Can't make a medicine ball. When I asked why it tasted sour they just added honey. But it was still bad any other starbucks they make it great. And also big attitude from staff not friendly at all. If they don't like where they work, go work somewhere else.
Atmosphere: 3
Food: 1
Service: 1
the lids don't seal and it drips everywere
Atmosphere: 1
Food: 1
Service: 1
They charge me for iced water i think it’s ridiculous, when other Starbucks provide water for free & they took about 20 mins just to get 3 cups of iced water.
Everything was great except my caramel macchiato was more than $8 when it’s supposed to be around $6. (I just asked for a basic one with no add ons or anything) I thought Starbucks just raised their prices but when I got home and looked at my order history on the app, the barista added a bunch of stuff onto the drink that upped my price. He seemed nice enough and I don’t know if he did it on purpose or not but it did bother me that I got charged more then what I was supposed to be.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheese Danish
Asked for iced water, they asked to pay 50 cents. Other starbucks provide ice water for free. But i paid. Now I am waiting for ice water more than 20 minutes. We ordered coffee in here about 30 minutes ago. One of my order i didn't satisfied so that i asked to change to others but they refused. They said that i need to pay it. This is against for Starbucks policy. Bad service
Atmosphere: 1
Food: 1
Service: 1
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