Ate there last night asked for hot tea I was given a cup with lip gloss on it and it wasn't mine told the waitress she offered me another cup I politely declined makes me wonder if they clean the dishes thoroughly
Atmosphere: 3
Food: 5
Service: 5
David Oh
We had a bad experience with customer service in our last visit. We decided to give it another shot and went for lunch. We went in at 1:15pm with lunch ending at 2:30pm. Unfortunately, when we arrived, We were told that we couldn’t dine because they ran out of salmon and they close at 2pm. Frustrating experience after having driven 15-20 minutes with my family and kids. I highly recommend other sushi places over this one.
Atmosphere: 1
Food: 3
Service: 1
Spectrolyte Support
This rude guy wouldent even let me read the menu bc it was 5 mins closed. It was my first time in the area and I went to Vanilla Fish to just see the menu to see if I like anything I can come back. The rude waiter told me to “get out” because they were 3 minutes closed. Insanely rude people and I heard the food is terrible from my friends.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Lewis
We called the day of and they said they closed at 9pm. At 7:20pm we got there and they said they are closing early and no longer serving customers since there isn’t many customers tonight.
Atmosphere: 1
Service: 1
Ben Bishin
We order takeout and it’s pretty mid. Not many other choices nearby unfortunately. Usually we get rolls and the Fish portions are very small and they often use the less good parts of the fish. For instance, if you order yellowtail you often get a lot of the brown part of the fish which tastes very different from the good ( buttery) part of the fish. Tuna comes in little slices like it’s a deli cut meat. Just weird. Ordering here is like a roll of the dice. Sometimes it’s good, sometimes not. Often the orders are missing ingredients, (like no avocado on California rolls).
Atmosphere: 3
Food: 2
Service: 5
Omar Garcia
First time I have to wait to be seated. The place is quiet without music, a relaxing atmosphere, the lighting is low. The waitresses are very friendly, the service is quite slow since they only have two sushi men, that is the reason for the slowness when placing your order, I recommend the place, the sushi tastes good and the presentation is good.
They took off the half off takeout. Sushi was mid at best but the 50% off made it worth it. Not anymore
jane doe
Be very careful you do not get sick eating here. I personally watched the "larger stature" chefs while preparing food...eating food with thier hands, touch multiple surfaces no food prep surfaces, and use the same hands to mix food with fingers. GROSS! I was in shock! Normally the other chefs do not display this disgusting behavior.
I'm sorry. But watch.. if you're not seeing hands washing and eating in the food preparation area... get out before you get sick. If these people are preparing raw food this way. ...OMG!
Atmosphere: 1
Food: 1
Service: 1
Thatonegt
READ MY REVIEW! I visited this restaurant on a random Tuesday with three of my employees, and we had a great time. Our server was very polite and quick to answer any questions we had. She did tell us that they close at 1:30. We ordered our last round at 1:20 and did not get rushed by anyone. We stayed until 1:50, and they still gave us water and drinks. Amazing service.
I went there again a week later, and as usual, the food was amazing. I used to drive all the way to Show Sushi in San Dimas, which has a great all-you-can-eat menu, but Vallian Fish is my new spot. The fish was better quality, and you can't beat the prices.
I came here to leave a review and saw a lot of negative reviews that are not justified. This is not a Michelin-star restaurant. For the price, the food is incredible. If you want a Michelin-star sushi restaurant, be prepared to pay $500 plus per person. Also, the staff is NOT rude; everyone was so nice. I eat out every single day for business and pleasure. This spot is definitely 5 out of 5 stars.
AYCE is where it's at. Just ordered to go...100 bucks + tip gets you a snack.
Update 8/24: Went to dine-in. Hostess/server was extremely pushy and rude. Gave us a very limited selection of seating (1 of 2 small tables), even tho the restaurant was pretty much empty and they had plenty of staff. Even so, we chose to sit at the bar. Server continued to exude attitude for seemingly no reason, so we left.
I had heard the quality has dropped quite a bit and that the current staff were pretty bad. This attempt to dine-in confirmed what I had heard. Will not be coming back to this spot until it inevitably changes ownership/business.
Atmosphere: 1
Food: 1
Service: 1
Luke Loper
Vanilla Fish has a relaxing atmosphere and great service! I recommend their dynamite roll and Dragon roll! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, California Roll
Cicely Biggers
My first visit. not impressed with the food quality or cleanliness of this place. I've eaten at most restaurants in the Canyon Crest Center, but this one does not live up to expectations. Food quality: The texture of the sushi was gummy and did not appear to be fresh fish. They serve your food on a wooden board that appears to hold mold because it does not have a protective coding; therefore, unless they bleach those boards after every use, they probably hold bacteria. Cleanliness: The floor was dirty, but I did notice until we were leaving. The restroom had no toilet paper, and the floor needed to be moped due to the layers of dirt build up and sticky floor. I knew better, but I wanted to give it a try. Last time there. ?
Atmosphere: 1
Food: 2
Service: 2
Timothy Downey
Thee absolute worst place for service. I never write reviews and always like to give chances. Good Luck Vanilla Fish.
Atmosphere: 1
Food: 1
Service: 1
Reanna Hopper
I went here and the person who greets the customers was very rude. I asked her where the restroom was she pointed and said there. The restrooms were so dirty and the door didn’t even lock and no toilet paper either. The server was sweet but very shy and I expected better overall service and to have the place be cleaner for the area. The sushi was a great deal. I hope they clean up there restaurant and train better servers.
Ate there last night asked for hot tea I was given a cup with lip gloss on it and it wasn't mine told the waitress she offered me another cup I politely declined makes me wonder if they clean the dishes thoroughly
Atmosphere: 3
Food: 5
Service: 5
We had a bad experience with customer service in our last visit. We decided to give it another shot and went for lunch. We went in at 1:15pm with lunch ending at 2:30pm. Unfortunately, when we arrived, We were told that we couldn’t dine because they ran out of salmon and they close at 2pm. Frustrating experience after having driven 15-20 minutes with my family and kids. I highly recommend other sushi places over this one.
Atmosphere: 1
Food: 3
Service: 1
This rude guy wouldent even let me read the menu bc it was 5 mins closed. It was my first time in the area and I went to Vanilla Fish to just see the menu to see if I like anything I can come back. The rude waiter told me to “get out” because they were 3 minutes closed. Insanely rude people and I heard the food is terrible from my friends.
Atmosphere: 1
Food: 1
Service: 1
We called the day of and they said they closed at 9pm. At 7:20pm we got there and they said they are closing early and no longer serving customers since there isn’t many customers tonight.
Atmosphere: 1
Service: 1
We order takeout and it’s pretty mid. Not many other choices nearby unfortunately. Usually we get rolls and the Fish portions are very small and they often use the less good parts of the fish. For instance, if you order yellowtail you often get a lot of the brown part of the fish which tastes very different from the good ( buttery) part of the fish. Tuna comes in little slices like it’s a deli cut meat. Just weird. Ordering here is like a roll of the dice. Sometimes it’s good, sometimes not. Often the orders are missing ingredients, (like no avocado on California rolls).
Atmosphere: 3
Food: 2
Service: 5
First time I have to wait to be seated. The place is quiet without music, a relaxing atmosphere, the lighting is low. The waitresses are very friendly, the service is quite slow since they only have two sushi men, that is the reason for the slowness when placing your order, I recommend the place, the sushi tastes good and the presentation is good.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sashimi Salad, Calamari Tempura
They took off the half off takeout. Sushi was mid at best but the 50% off made it worth it. Not anymore
Be very careful you do not get sick eating here.
I personally watched the "larger stature" chefs while preparing food...eating food with thier hands, touch multiple surfaces no food prep surfaces, and use the same hands to mix food with fingers.
GROSS!
I was in shock! Normally the other chefs do not display this disgusting behavior.
I'm sorry. But watch.. if you're not seeing hands washing and eating in the food preparation area... get out before you get sick.
If these people are preparing raw food this way. ...OMG!
Atmosphere: 1
Food: 1
Service: 1
READ MY REVIEW!
I visited this restaurant on a random Tuesday with three of my employees, and we had a great time. Our server was very polite and quick to answer any questions we had. She did tell us that they close at 1:30. We ordered our last round at 1:20 and did not get rushed by anyone. We stayed until 1:50, and they still gave us water and drinks. Amazing service.
I went there again a week later, and as usual, the food was amazing. I used to drive all the way to Show Sushi in San Dimas, which has a great all-you-can-eat menu, but Vallian Fish is my new spot. The fish was better quality, and you can't beat the prices.
I came here to leave a review and saw a lot of negative reviews that are not justified. This is not a Michelin-star restaurant. For the price, the food is incredible. If you want a Michelin-star sushi restaurant, be prepared to pay $500 plus per person. Also, the staff is NOT rude; everyone was so nice. I eat out every single day for business and pleasure. This spot is definitely 5 out of 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Spicy Garlic Edamame, Dragon Roll, Calamari Tempura
Delicious good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll
Restaurantji Recommends
AYCE is where it's at. Just ordered to go...100 bucks + tip gets you a snack.
Update 8/24: Went to dine-in. Hostess/server was extremely pushy and rude. Gave us a very limited selection of seating (1 of 2 small tables), even tho the restaurant was pretty much empty and they had plenty of staff. Even so, we chose to sit at the bar. Server continued to exude attitude for seemingly no reason, so we left.
I had heard the quality has dropped quite a bit and that the current staff were pretty bad. This attempt to dine-in confirmed what I had heard. Will not be coming back to this spot until it inevitably changes ownership/business.
Atmosphere: 1
Food: 1
Service: 1
Vanilla Fish has a relaxing atmosphere and great service! I recommend their dynamite roll and Dragon roll! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, California Roll
My first visit. not impressed with the food quality or cleanliness of this place.
I've eaten at most restaurants in the Canyon Crest Center, but this one does not live up to expectations.
Food quality: The texture of the sushi was gummy and did not appear to be fresh fish. They serve your food on a wooden board that appears to hold mold because it does not have a protective coding; therefore, unless they bleach those boards after every use, they probably hold bacteria.
Cleanliness: The floor was dirty, but I did notice until we were leaving. The restroom had no toilet paper, and the floor needed to be moped due to the layers of dirt build up and sticky floor.
I knew better, but I wanted to give it a try. Last time there. ?
Atmosphere: 1
Food: 2
Service: 2
Thee absolute worst place for service. I never write reviews and always like to give chances. Good Luck Vanilla Fish.
Atmosphere: 1
Food: 1
Service: 1
I went here and the person who greets the customers was very rude. I asked her where the restroom was she pointed and said there. The restrooms were so dirty and the door didn’t even lock and no toilet paper either. The server was sweet but very shy and I expected better overall service and to have the place be cleaner for the area. The sushi was a great deal. I hope they clean up there restaurant and train better servers.
Atmosphere: 3
Food: 4
Service: 2
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