Jack In The Box
6691 Stanford Ranch Rd, Rocklin
(916) 625-9232
Recent Reviews
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Should of known better but thought id grab something quick. Curly fries stale and old, tacos have about half the amount of meat should have can only eat half the taco lol. Bathroom was destroyed, only saw one other customers, it was basically empty at 6pm. Surprised this place is even open the way it looked and quality of food.
Atmosphere: 1
Food: 1
Service: 1
took too long to get food, didn't even get the right drink but was too annoyed to bother telling them after listening to 3 of them argue about my order not getting attended too and what it even was. fries were cold, sandwich looked like crap, overall waste of time and money. not gonna bother with them again. went to work annoyed and hungry
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would. The lady that took my order was extremely rude and it took forever be served.
Atmosphere: 1
Food: 4
Service: 1
Stopped by Jack in the Box for a late-night snack, and I’m so glad I did. The service was surprisingly fast, even at 1 AM, and the employees were polite. I ordered the Sourdough Jack, and wow—it was fresh, cheesy, and had just the right amount of crunch from the toasted bread. Their curly fries are some of the best in the fast-food game. The dining area was well-lit and inviting, and even the drive-thru was well-managed. If you’re looking for tasty food at all hours, this place is a must!
Atmosphere: 5
Food: 5
Service: 5
Stay away if in a hurry. Ordered thru the app 10 minutes ahead, still had to wait 8 minutes. I get they may have been understaffed but this is not the first time waiting a long time at the clown store.
Atmosphere: 3
Food: 4
Service: 1
Good food fast!
Atmosphere: 4
Food: 4
Service: 4
They advertise as being open 24 hours, but never once have I gone there past 1-1:30AM and had them be open. And that depends on night. Sometimes they closed early as 1230. Always check on my way home down the street. And the times they are open, food isn’t even of decent quality. Always cold or seems rehearsed or stale as hell. Oh and sign always says open lol.
Atmosphere: 1
Food: 3
Service: 1
Would just like to say that who ever was in the drive through around 9pm. On 2/15/25 needs to learn customer service manners and not treat them with rudeness! Left after we ordered because she was very rude when we asked her why she was pressuring us to finish the order when clearly there was no one but us in the drive through. She then proceeded to tell us that it was her job to rush people and said if we wanted to cancel our order. VERY RUDE. I SUGGEST DONT GO HERE IF YOUR TREATED THAT WAY!
Food: 2
Service: 1
I visited this Jack in the Box at 6691 Stanford Ranch Rd, Rocklin, CA, around 4:24 PM, and the experience was disappointing. The drink machine was out of order, service was very slow, and the atmosphere felt empty and depressing—like nobody cared.
The staff seemed stressed and overwhelmed, likely due to being understaffed. I overheard employees arguing after they messed up an order where a customer specifically asked for no lettuce but still received it. Meanwhile, every car in the drive-thru was being pulled around, causing even more delays.
When my order finally came out, it took longer than expected and tasted lackluster, like it had been sitting too long or wasn’t made with care. On top of that, I spent a lot of money that day, expecting better service and quality, but it didn’t feel worth it.
To make matters worse, the building itself seemed poorly maintained—I noticed a leak inside even though it was sunny outside, which shows a lack of care for the facility.
While the restaurant was fairly clean, the combination of slow service, unmotivated staff, neglected maintenance, and disappointing food made the experience frustrating. This location needs better management, staffing, and upkeep. As it stands, I wouldn’t return unless things improve.
Atmosphere: 2
Food: 2
Service: 2
Great sandwich, perfect service. Fair price. I recommend it.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
took half an hour to get through the drive through, there were only 2 cars in front of me when i got there and i even ordered online
Atmosphere: 2
Food: 3
Service: 1
Second time in a row i came out around 4:00 a.m. the system is not working
Tell me WHY this restaurant says “24 Hours” and yet i went at 5am, before work, and was told “we are not taking orders right now.” ??
No reason given! This has happened at this location before, a couple other times as well!
Dont say your hours are 24 Hours- if they aren’t!
I had to go to work starving, because its the only place “OPEN.” Its BS. Fix this problem pls!
Love the new crispy wings! It's cooked just right and tender. Not salted heavily, so you can enjoy it with your favorite sauces. I recommend the honey garlic Sriracha sauce. It's mild compared to common Sriracha brands. I always find the drive thru-speaker for ordering system as weak. I can barely hear the person taking the order. Otherwise, Mr. Box still doing a great job... though the prices are crazy these days.
Food: 4
Service: 4
Ice cream machine broken and the employee is too incompetent to fix it. $20/hr just to suck at your job
Service: 1
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