I mistakenly thought that the staff would automatically discount smoothies 2 dollars because of the sign at the door offering 2 dollars off rainy day smoothies. When I noticed mine had not been discounted I asked about a refund for the 2 dollars and the female staff told me there's nothing she can do because the customer has to ask for the discount before they order. I work in customer service so I understand she's enforcing a policy she did not create. It is petty of Jamba juice not have their staff at least offer a larger smoothie (I ordered a small) or extra boosts or something to make up the 2 dollar difference without breaking policy and also having person centered customer service. I just asked for them to honor the deal they were offering. Unfortunately I will not return.
Summer Schafer
I placed an order online and arrived to pick it up at 8:30 AM, even though the doors were supposed to be open at 7 AM. When I got there, no one was present. Finally, someone arrived 20 minutes later and informed me that they had too many orders and couldn't fulfill mine. There was no apology or acknowledgment of the situation. The owner really needs to ensure that their staff is dependable enough to arrive on time and open the doors, or at least express regret for the inconvenience.
Erica Cook
Ordered pick up on DoorDash: Smoothie was delicious and girls did a great job! They dont offer special instructions so I called to ask for whole milk instead of soy milk and they delivered. Had the dogs in the car so I needed to be in and out. They had my smoothie in the fridge so it wouldn't melt and ready to go.
Food: 5
Service: 5
Karla Jameson
It was pretty good
David Barger
Fast reliable quality, the staff here are attentive & nice
Ivana Daniela Jerez
Very friendly staff and very yummy smoothies. Great place!
Veronica & John Kennedy
Forever hooked. I have never had a better customer service experience, thank you Patience! She was simply amazing. Beyond amazing and living up to her name by being so understanding of my needs with FAST service
Delia Campos
I am happy with the service and items but I think at least 1 more employee working would make the wait a little less.
Bab
Staff is very friendly. Space is clean. Smoothies are yummy!
Alex Howard
I don't know if it's Jason's fault or if the staff were having a bad day but I came in today and it was a completely different atmosphere, and also the first time Ive seen him. The girls under him seemed un-trained and uncomfortable. He made poor smoothies and Im positive he missed my modification and then lied when I asked. Didn't say anything besides my name when I left even though I told him have a great day, overall bad attitude. Probably won't be coming back here, the Sierra college one is better from what I've heard.
Think I had Chloe, anyway the blonde charged me for two drinks because I did not have enough on my apple pay , payed the rest cash but she charged me full price cash and took the 5 off my card and I left her tip , she's very unprofessional, a regular who won't be coimg back . Plus she had an attitude
I mistakenly thought that the staff would automatically discount smoothies 2 dollars because of the sign at the door offering 2 dollars off rainy day smoothies. When I noticed mine had not been discounted I asked about a refund for the 2 dollars and the female staff told me there's nothing she can do because the customer has to ask for the discount before they order. I work in customer service so I understand she's enforcing a policy she did not create. It is petty of Jamba juice not have their staff at least offer a larger smoothie (I ordered a small) or extra boosts or something to make up the 2 dollar difference without breaking policy and also having person centered customer service. I just asked for them to honor the deal they were offering. Unfortunately I will not return.
I placed an order online and arrived to pick it up at 8:30 AM, even though the doors were supposed to be open at 7 AM. When I got there, no one was present. Finally, someone arrived 20 minutes later and informed me that they had too many orders and couldn't fulfill mine. There was no apology or acknowledgment of the situation. The owner really needs to ensure that their staff is dependable enough to arrive on time and open the doors, or at least express regret for the inconvenience.
Ordered pick up on DoorDash: Smoothie was delicious and girls did a great job! They dont offer special instructions so I called to ask for whole milk instead of soy milk and they delivered. Had the dogs in the car so I needed to be in and out. They had my smoothie in the fridge so it wouldn't melt and ready to go.
Food: 5
Service: 5
It was pretty good
Fast reliable quality, the staff here are attentive & nice
Very friendly staff and very yummy smoothies. Great place!
Forever hooked. I have never had a better customer service experience, thank you Patience! She was simply amazing. Beyond amazing and living up to her name by being so understanding of my needs with FAST service
I am happy with the service and items but I think at least 1 more employee working would make the wait a little less.
Staff is very friendly. Space is clean. Smoothies are yummy!
I don't know if it's Jason's fault or if the staff were having a bad day but I came in today and it was a completely different atmosphere, and also the first time Ive seen him. The girls under him seemed un-trained and uncomfortable. He made poor smoothies and Im positive he missed my modification and then lied when I asked. Didn't say anything besides my name when I left even though I told him have a great day, overall bad attitude. Probably won't be coming back here, the Sierra college one is better from what I've heard.
Restaurantji Recommends
Think I had Chloe, anyway the blonde charged me for two drinks because I did not have enough on my apple pay , payed the rest cash but she charged me full price cash and took the 5 off my card and I left her tip , she's very unprofessional, a regular who won't be coimg back . Plus she had an attitude
Never can go wrong with jamba juice!
The wife loves this place.
Lots of sugar but super good local place to go
Great drinks and a very friendly staff.
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