I would love to have one closer to home or even in El Dorado County. Eating healthy is important.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceaser Salad with Roll, Cinnamon Crunch Bagel
James Wolfe
Food is great but open hours listed here are wrong. It says they close at 9pm but I dropped by at 710pm and as the 6 people behind me could also attest, they were closed.
Atmosphere: 5
Food: 5
Service: 4
Sofiia Smartyr
Coffee diluted with water!! Absolutely impudent Coffee diluted with water!! Absolutely impudence ?
Atmosphere: 2
Food: 3
Service: 1
Oona No
Ordered a chicken, pepperoni mozarella melt. Was extremely dry 2 drops of sauce, mozzarella Dry and hardWill not go backI felt like I was eating a lump of dry breadSauce is cheap, why not put enough sauceWill not be back.
Atmosphere: 4
Food: 2
Service: 2
Sierra A.
I hope I remembered their name right, but the person working the drive-thru window this afternoon (11/08/2023 @ 4pm ish) was amazing! In fact every time I come here and they're working the window it makes my entire day! They have such a bubbly infectious happiness about them and I can't help but smile, plus their service is excellent!!! I think their name was Marshall but I could be 100% wrong I'm horrible with names definitely will double check when I go back.
Michelle Snyder
For the amount of food you get it's not worth the price. Also if you're going to spend $20 on a bowl that has chicken in it, then they could at least use white chicken breast. Not yucky thigh pieces...
Atmosphere: 4
Food: 2
Service: 4
Adam McKinley
Ew!Took my family to eat lunch at this location and it was nasty. It was slow, maybe 3 people in the restaurant but every table, chair and floor was covered in food and garbage. Except one! This one was covered with what appeared to be beard trimmings about 3 inches long.If your thinking I'm holding this Panera to too high of a standard, I wasn't. Any other human with at least one working eye would have been disappointed. I've seen tables like this once before, at a Chucky Cheese as it was going out of business.I asked a staff member if they could please clean one of the tables, they got a soaking wet towel from the used cleaning bucket sitting atop the trash can and with about as much enthusiasm and precision as a hungover college student doing laundry, splashed a healthy amount of dirty water on it. Then said "it will dry" and walked away.I did for a moment consider standing next to the wet table with my whole family for 15 minutes holding our food waiting for this mop water to air dry like broken video game characters, but then I decided to keep living my life and we sat outside.The food fight that must have occurred only moments before we arrived must not have spilled onto the patio area because it was passable as a dinning establishment.Then, the food came. My wife was served a cinnamon bagel with chive cream cheese? At this point I think we were both concerned the staff had been freaky Friday switched with a kindergarten class and somewhere there were was a large group of 4 year old yelling out bagel orders instead of taking their naps.My sandwich had sauce fingerprints on the top of the bread, I assume this child had been finger painting before the switch occured and couldn't help but to continue and my salad appeared to have been made some time last week.If the front of house looks like the aftermath of a middle school sleep over, the back in of house where all the food is made must be nastier than a truck stop bathroom.I left feeling like I needed a shower, ew.
Atmosphere: 1
Food: 1
Service: 2
Andrew Rose
I have nothing to complain about. Bagels and cream cheese are good. Cinnamon crunch bagel with honey walnut cream cheese hits the spot. They also have good breakfast
Atmosphere: 5
Food: 5
Service: 5
Kira Y.
I normally don't write reviews but I had such a good experience at this Panera a few days ago. I was late to work and super stressed out. The person who took my order at the drive through, (I think named Lucas?) was friendly and helpful and gave me recommendations and promised to get the food out fast to me. I got my food quick (which was delicious) and that interaction put a smile on my face! I definitely recommend this Panera if you want quick and friendly customer service and yummy food.
Good service, kindness, courtesy, availability to customer service and products.Mercedes is an excellent person and part of the customer service, she makes us feel very comfortable and comfortable in the restaurant, she always welcomes us with a smile and a lot of kindness!!!!
Atmosphere: 5
Food: 5
Service: 5
Lynn R.
I have not dined at Panera since the COVID closed everything. Tried them for lunch at 12;45 today. It took 25 minutes for our lunch to be prepared. My tomato soup was the consistency of ketchup, not really a soup. My chicken salad sandwich had very little chicken salad.My partners chicken pepperoni sandwich looked good. It was large, but there were not many pepperonis and he opened it up because he could not find any chicken. Paneras is not what it used to be. With 2 sodas, our meals cost $35. For that price there are many other deli/sandwich shops that serve better food.
The Stanley Family
Absolutely the best customer service out of all three panera's in the area.I roll into this place right at 7:00 a.m. and they're open ready to go and have products available for me to get in and get out and get on my way to work!!!How terrible with my life yep I'm rolling back through between 8:30 and 9:00 at night looking for something good and healthy nutritious to eat and it doesn't matter I've been in there as late as 8:59 and these guys still have the window open and ready to serve.Sometimes I've got a big drive but I don't want the heavy coffee that late at night so I asked decaf and they're still okay with giving me a fresh proof decaf.Always pleasant I love this Panera
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistro French Onion Soup
Daniel Macias
The drive thru is the longest one I have ever been in. Every. Single. Time. Do yourself a favor and walk in.
Atmosphere: 3
Food: 3
Service: 1
Randy Hopkins
Great food with healthy options. A bit pricey for "fast" food with no
Great food Great service.
Atmosphere: 5
Food: 5
Service: 5
I would love to have one closer to home or even in El Dorado County. Eating healthy is important.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceaser Salad with Roll, Cinnamon Crunch Bagel
Food is great but open hours listed here are wrong. It says they close at 9pm but I dropped by at 710pm and as the 6 people behind me could also attest, they were closed.
Atmosphere: 5
Food: 5
Service: 4
Coffee diluted with water!! Absolutely impudent Coffee diluted with water!! Absolutely impudence ?
Atmosphere: 2
Food: 3
Service: 1
Ordered a chicken, pepperoni mozarella melt. Was extremely dry 2 drops of sauce, mozzarella Dry and hardWill not go backI felt like I was eating a lump of dry breadSauce is cheap, why not put enough sauceWill not be back.
Atmosphere: 4
Food: 2
Service: 2
I hope I remembered their name right, but the person working the drive-thru window this afternoon (11/08/2023 @ 4pm ish) was amazing! In fact every time I come here and they're working the window it makes my entire day! They have such a bubbly infectious happiness about them and I can't help but smile, plus their service is excellent!!! I think their name was Marshall but I could be 100% wrong I'm horrible with names definitely will double check when I go back.
For the amount of food you get it's not worth the price. Also if you're going to spend $20 on a bowl that has chicken in it, then they could at least use white chicken breast. Not yucky thigh pieces...
Atmosphere: 4
Food: 2
Service: 4
Ew!Took my family to eat lunch at this location and it was nasty. It was slow, maybe 3 people in the restaurant but every table, chair and floor was covered in food and garbage. Except one! This one was covered with what appeared to be beard trimmings about 3 inches long.If your thinking I'm holding this Panera to too high of a standard, I wasn't. Any other human with at least one working eye would have been disappointed. I've seen tables like this once before, at a Chucky Cheese as it was going out of business.I asked a staff member if they could please clean one of the tables, they got a soaking wet towel from the used cleaning bucket sitting atop the trash can and with about as much enthusiasm and precision as a hungover college student doing laundry, splashed a healthy amount of dirty water on it. Then said "it will dry" and walked away.I did for a moment consider standing next to the wet table with my whole family for 15 minutes holding our food waiting for this mop water to air dry like broken video game characters, but then I decided to keep living my life and we sat outside.The food fight that must have occurred only moments before we arrived must not have spilled onto the patio area because it was passable as a dinning establishment.Then, the food came. My wife was served a cinnamon bagel with chive cream cheese? At this point I think we were both concerned the staff had been freaky Friday switched with a kindergarten class and somewhere there were was a large group of 4 year old yelling out bagel orders instead of taking their naps.My sandwich had sauce fingerprints on the top of the bread, I assume this child had been finger painting before the switch occured and couldn't help but to continue and my salad appeared to have been made some time last week.If the front of house looks like the aftermath of a middle school sleep over, the back in of house where all the food is made must be nastier than a truck stop bathroom.I left feeling like I needed a shower, ew.
Atmosphere: 1
Food: 1
Service: 2
I have nothing to complain about. Bagels and cream cheese are good. Cinnamon crunch bagel with honey walnut cream cheese hits the spot. They also have good breakfast
Atmosphere: 5
Food: 5
Service: 5
I normally don't write reviews but I had such a good experience at this Panera a few days ago. I was late to work and super stressed out. The person who took my order at the drive through, (I think named Lucas?) was friendly and helpful and gave me recommendations and promised to get the food out fast to me. I got my food quick (which was delicious) and that interaction put a smile on my face! I definitely recommend this Panera if you want quick and friendly customer service and yummy food.
Restaurantji Recommends
Good service, kindness, courtesy, availability to customer service and products.Mercedes is an excellent person and part of the customer service, she makes us feel very comfortable and comfortable in the restaurant, she always welcomes us with a smile and a lot of kindness!!!!
Atmosphere: 5
Food: 5
Service: 5
I have not dined at Panera since the COVID closed everything. Tried them for lunch at 12;45 today. It took 25 minutes for our lunch to be prepared. My tomato soup was the consistency of ketchup, not really a soup. My chicken salad sandwich had very little chicken salad.My partners chicken pepperoni sandwich looked good. It was large, but there were not many pepperonis and he opened it up because he could not find any chicken. Paneras is not what it used to be. With 2 sodas, our meals cost $35. For that price there are many other deli/sandwich shops that serve better food.
Absolutely the best customer service out of all three panera's in the area.I roll into this place right at 7:00 a.m. and they're open ready to go and have products available for me to get in and get out and get on my way to work!!!How terrible with my life yep I'm rolling back through between 8:30 and 9:00 at night looking for something good and healthy nutritious to eat and it doesn't matter I've been in there as late as 8:59 and these guys still have the window open and ready to serve.Sometimes I've got a big drive but I don't want the heavy coffee that late at night so I asked decaf and they're still okay with giving me a fresh proof decaf.Always pleasant I love this Panera
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistro French Onion Soup
The drive thru is the longest one I have ever been in. Every. Single. Time. Do yourself a favor and walk in.
Atmosphere: 3
Food: 3
Service: 1
Great food with healthy options. A bit pricey for "fast" food with no
Atmosphere: 3
Food: 5
Service: 4