Incredible service and smiling worker's ....That's what I love about businesses that train their employees the right way...
Atmosphere: 5
Infamous KSU
Um, you have a roach issue. Accidentally stepped on this one. Left right away.
Atmosphere: 1
Hayley Hoffmann
After class my friend and I decided to get our daily Starbucks and ordered one strawberry acai lemonade refresher (grande) and another one but blended. Everything was good and then our order was ready, however, we noticed that the acai was missing the lemonade and as I went to ask for help I got side eyed and the girl walked away which is fine I understand she could’ve been busy but still. Then after a minute we got approached and I explained how there was no lemonade in one and she took both drinks back and then after handed it to us and said “here you go”. She was not apologetic nor giving us the time of day which I didn’t appreciate as I’m normally really understanding. Then we got it back but I know there was no lemonade still so it did not get fixed. As a person who also works in the food industry I know that it’s not that hard to be nice and treat people with care, this type of treatment makes me not want to go to this particular Starbucks again, I’m very disappointed please be nice :)
Atmosphere: 3
Food: 2
Service: 1
Abdulzagir Rasulov
Delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Neno Severinsen
They messed up my order . Made something completely different, that's ok mistake happens and I was completely understanding until when I went back to tell them they were very rudely threw my drink in the garbage, mind you this was at least 15 minutes waste of my time. The girl didn't say sorry didn't say a word and when my drink was ready no one told me it was ready it was just sitting on the counter... She didn't ask my name and this is a busy place so I wasn't going to grab someone else drink .over all there was absolutely no excuse for this . All you have to say is we are sorry and I would have understand. I have understanding for a mistake but I do not have understanding for rudness and no apologize for your mistake. The staff has changed and I hope they do a better job hiring new people because this is a convenient place for me and for most people.
I came here hoping to get some studying done, but the seating options aren't ideal. Most tables are small and cramped, which makes it tricky to set up comfortably for a study session. But the real dealbreaker? I spotted five cockroaches casually crawling around on the floor, and a few squished ones near tables. It was pretty gross and made it impossible to focus. Definitely not the clean, cozy vibe you’d expect from a Starbucks lol
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pumkin Spiced Latte
J Lin
Came here many times and the service are always nice. However I've noticed that my grande cappuccino is feeling extra light today... I mean it not even half of the cup.
I know it has something to do with the milk foam but is this suppose to be normal? Considering the price being ~$6, this seems like a very expensive cup of coffee.
Atmosphere: 5
Food: 3
Service: 5
Lulu
The staff where all very nice and very energetic. The food and drinks were good to.
Atmosphere: 4
Food: 3
Service: 5
em
this new drink sucksss it’s called a melon blast energy drink. it’s watered down and gross 2/10
Atmosphere: 5
Food: 2
Service: 5
MJ Moe
Very disappointed, online order for lemonade mango dragon fruit with extra inclusion and I paid for it. Went there and It was lemonade drink only with no dragon fruit at all !? under the excuse of runout !!?? ok just make it unavailable for online ordering it’s that simple, lazy employee !? unfortunately starbucks services getting worse and worse I wish instead of increasing their prices they should take care of their customers first and improve their services. I guess it’s time to switch into different brands.
Excellent customer service! We will be BACK!!
Atmosphere: 5
Food: 5
Service: 5
its good
Atmosphere: 5
Food: 5
Service: 5
Incredible service and smiling worker's ....That's what I love about businesses that train their employees the right way...
Atmosphere: 5
Um, you have a roach issue. Accidentally stepped on this one. Left right away.
Atmosphere: 1
After class my friend and I decided to get our daily Starbucks and ordered one strawberry acai lemonade refresher (grande) and another one but blended. Everything was good and then our order was ready, however, we noticed that the acai was missing the lemonade and as I went to ask for help I got side eyed and the girl walked away which is fine I understand she could’ve been busy but still. Then after a minute we got approached and I explained how there was no lemonade in one and she took both drinks back and then after handed it to us and said “here you go”. She was not apologetic nor giving us the time of day which I didn’t appreciate as I’m normally really understanding. Then we got it back but I know there was no lemonade still so it did not get fixed. As a person who also works in the food industry I know that it’s not that hard to be nice and treat people with care, this type of treatment makes me not want to go to this particular Starbucks again, I’m very disappointed please be nice :)
Atmosphere: 3
Food: 2
Service: 1
Delicious!!!
Atmosphere: 5
Food: 5
Service: 5
They messed up my order . Made something completely different, that's ok mistake happens and I was completely understanding until when I went back to tell them they were very rudely threw my drink in the garbage, mind you this was at least 15 minutes waste of my time. The girl didn't say sorry didn't say a word and when my drink was ready no one told me it was ready it was just sitting on the counter... She didn't ask my name and this is a busy place so I wasn't going to grab someone else drink .over all there was absolutely no excuse for this . All you have to say is we are sorry and I would have understand. I have understanding for a mistake but I do not have understanding for rudness and no apologize for your mistake. The staff has changed and I hope they do a better job hiring new people because this is a convenient place for me and for most people.
Atmosphere: 3
Food: 1
Service: 1
Fast, friendly and clean! Welcoming...
Atmosphere: 5
Service: 5
Recommended dishes: Butter Croissant, Iced Lavender Oatmilk Latte
Give Maggie a raise she is an angel and is always so amazing. I will be returning for Maggie. Shout out Maggie. I wanna her friend.
It’s
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I came here hoping to get some studying done, but the seating options aren't ideal. Most tables are small and cramped, which makes it tricky to set up comfortably for a study session. But the real dealbreaker? I spotted five cockroaches casually crawling around on the floor, and a few squished ones near tables. It was pretty gross and made it impossible to focus. Definitely not the clean, cozy vibe you’d expect from a Starbucks lol
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pumkin Spiced Latte
Came here many times and the service are always nice. However I've noticed that my grande cappuccino is feeling extra light today...
I mean it not even half of the cup.
I know it has something to do with the milk foam but is this suppose to be normal? Considering the price being ~$6, this seems like a very expensive cup of coffee.
Atmosphere: 5
Food: 3
Service: 5
The staff where all very nice and very energetic. The food and drinks were good to.
Atmosphere: 4
Food: 3
Service: 5
this new drink sucksss it’s called a melon blast energy drink. it’s watered down and gross 2/10
Atmosphere: 5
Food: 2
Service: 5
Very disappointed, online order for lemonade mango dragon fruit with extra inclusion and I paid for it. Went there and It was lemonade drink only with no dragon fruit at all !? under the excuse of runout !!?? ok just make it unavailable for online ordering it’s that simple, lazy employee !? unfortunately starbucks services getting worse and worse I wish instead of increasing their prices they should take care of their customers first and improve their services. I guess it’s time to switch into different brands.
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