Had a problem here earlier however Olivia the manager made it right with me! I appreciate the great customer service from her and
Atmosphere: 5
Service: 5
john mccain
Outstanding service by the crew and Nick !! Thank you for the extra effort!! 😎
Atmosphere: 5
Food: 5
Service: 5
Dgb Neto
Like all stores, the service is great and the products are incredible.
Atmosphere: 5
Food: 5
Service: 5
Essa Rahimi
This was honestly the worst Starbucks experience I’ve ever had. I ordered a hot drink at the drive-thru, but when I took a sip, it was basically cold. Like, not even warm just cold. So, I went inside to let them know, thinking they’d fix it like every other Starbucks usually does. But no, the employees were unhelpful, and when I asked to speak to the manager, the white manager, she was super rude and dismissive. I told her the drink wasn’t hot, and she just argued with me, saying, “You ordered hot, so this is hot.” Girl, no, it was barely warm. I asked for a replacement or even a refund, but she straight-up refused to do anything about it. At other Starbucks locations, they always remake your drink or at least try to make it right. But here? Nothing. The customer service was beyond bad, and the attitude was even worse. This is not how you treat your customers. Super disappointing, and I won’t be coming back to this location again.
Atmosphere: 1
Food: 1
Service: 1
David Barger
The toilet can't be flushed on its own, and there are 0 paper towels/hand dryers in the restroom. I'm pretty sure I just experienced a health code violation.. 🙃
Ashley R
Employees are sarcastic and snobby. Particularly the manager. Beware if you make a mistake on the app, the manager will treat you like you are stupid.
Atmosphere: 1
Food: 1
Service: 1
SJ
Excellent staff at this location! My favorite by far. Super friendly employees , order is always correct . .
Atmosphere: 5
Food: 5
Service: 5
Елизавета Храмцова
Would rate a zero if possible, horrible service, I wait for my prefer like for 15 min, after that they gave me the wrong drink and said that it’s my fault.
Kristin Lawson
Ordered 4 drinks at the drive thru, 4 cake pops, 1 bakery item warmed up. Got asked to pull around the front and they would bring my order to my car. While I thought this was odd since I have never been asked this at a starbucks before we did to help the flow. Nobody came to bring our order, we waited 10min. I went inside and my order was waiting on the counter. The drinks were wrong, coffee base instead of cream base and we were missing the 2 ice waters. Very frustrating when we utilize the drive thru for convenience with children.
Atmosphere: 1
Food: 1
Service: 1
spork
Bought 2 Ice Caramel Macchiatos, staff was nice, lots of ambient noise and music, and overall pretty relaxing!
Expensive and they serve you more ice than anything Expensive and they serve you more ice than anything
Johnny Samms
I ordered a Frappuccino, then got it without coffee, then got it remade, but the coffee tastes either burnt or they put dark roast beans instead?
Surprisingly many workers (3-5) at different stations, but customer alertness is not the best, seems like only one person is only serving the lobby at times. Other starbucks stores I been to have just only 1-2 workers usually and manage to serve customers quickly while also maintaining efficiency and cleanliness.
Other than that the store has a great lounging area for group meetings.
Atmosphere: 3
Food: 2
Service: 3
Peter Caballero
Cashier took order too...very nice and friendly....like one of the family...young and very polite
Atmosphere: 5
Food: 5
Service: 5
Nick Nordman
I never comment or review, but felt this necessary. This is a great example of "tipping culture" gone wrong. Went to the drive-thru, got a couple drinks, went to tap my card, $1/drink tip. No thank you, no smile, no nothing. The same is generally the case when going inside. To the owner/operator: I spent a number of years in restaurant management, and though I'm sure the ladies inside know they will be tipped because it's a post-covid tipping world, this is unacceptable. At the very least, warnings and additional training is 100%warranted here. If you care to read your reviews, it's right in front of you. Not that I make a difference, but I'll be switching to 100% cash for this place, and I hope more will do the same.
Had a problem here earlier however Olivia the manager made it right with me! I appreciate the great customer service from her and
Atmosphere: 5
Service: 5
Outstanding service by the crew and Nick !! Thank you for the extra effort!! 😎
Atmosphere: 5
Food: 5
Service: 5
Like all stores, the service is great and the products are incredible.
Atmosphere: 5
Food: 5
Service: 5
This was honestly the worst Starbucks experience I’ve ever had. I ordered a hot drink at the drive-thru, but when I took a sip, it was basically cold. Like, not even warm just cold. So, I went inside to let them know, thinking they’d fix it like every other Starbucks usually does. But no, the employees were unhelpful, and when I asked to speak to the manager, the white manager, she was super rude and dismissive. I told her the drink wasn’t hot, and she just argued with me, saying, “You ordered hot, so this is hot.” Girl, no, it was barely warm. I asked for a replacement or even a refund, but she straight-up refused to do anything about it. At other Starbucks locations, they always remake your drink or at least try to make it right. But here? Nothing. The customer service was beyond bad, and the attitude was even worse. This is not how you treat your customers. Super disappointing, and I won’t be coming back to this location again.
Atmosphere: 1
Food: 1
Service: 1
The toilet can't be flushed on its own, and there are 0 paper towels/hand dryers in the restroom. I'm pretty sure I just experienced a health code violation.. 🙃
Employees are sarcastic and snobby. Particularly the manager. Beware if you make a mistake on the app, the manager will treat you like you are stupid.
Atmosphere: 1
Food: 1
Service: 1
Excellent staff at this location! My favorite by far. Super friendly employees , order is always correct . .
Atmosphere: 5
Food: 5
Service: 5
Would rate a zero if possible, horrible service, I wait for my prefer like for 15 min, after that they gave me the wrong drink and said that it’s my fault.
Ordered 4 drinks at the drive thru, 4 cake pops, 1 bakery item warmed up. Got asked to pull around the front and they would bring my order to my car. While I thought this was odd since I have never been asked this at a starbucks before we did to help the flow. Nobody came to bring our order, we waited 10min. I went inside and my order was waiting on the counter. The drinks were wrong, coffee base instead of cream base and we were missing the 2 ice waters. Very frustrating when we utilize the drive thru for convenience with children.
Atmosphere: 1
Food: 1
Service: 1
Bought 2 Ice Caramel Macchiatos, staff was nice, lots of ambient noise and music, and overall pretty relaxing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Expensive and they serve you more ice than anything
Expensive and they serve you more ice than anything
I ordered a Frappuccino, then got it without coffee, then got it remade, but the coffee tastes either burnt or they put dark roast beans instead?
Surprisingly many workers (3-5) at different stations, but customer alertness is not the best, seems like only one person is only serving the lobby at times. Other starbucks stores I been to have just only 1-2 workers usually and manage to serve customers quickly while also maintaining efficiency and cleanliness.
Other than that the store has a great lounging area for group meetings.
Atmosphere: 3
Food: 2
Service: 3
Cashier took order too...very nice and friendly....like one of the family...young and very polite
Atmosphere: 5
Food: 5
Service: 5
I never comment or review, but felt this necessary. This is a great example of "tipping culture" gone wrong. Went to the drive-thru, got a couple drinks, went to tap my card, $1/drink tip. No thank you, no smile, no nothing. The same is generally the case when going inside. To the owner/operator: I spent a number of years in restaurant management, and though I'm sure the ladies inside know they will be tipped because it's a post-covid tipping world, this is unacceptable. At the very least, warnings and additional training is 100%warranted here. If you care to read your reviews, it's right in front of you. Not that I make a difference, but I'll be switching to 100% cash for this place, and I hope more will do the same.
Atmosphere: 4
Food: 3
Service: 1
People that work here are very nice, fast
Atmosphere: 5
Food: 3
Service: 5
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