Starbucks
3091 Stanford Ranch Rd, Rocklin
(916) 435-1364
Recent Reviews
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Starbucks
Atmosphere: 4
Food: 3
Service: 5
We needed caffeine and food. We found both here. It was good.
Atmosphere: 5
Food: 5
Service: 5
Great drinks but unfortunately lid was not on all the way and spilled all over me and my car, which sucked on my brand new jeans right before work!
Atmosphere: 4
Food: 5
Service: 2
They got a good strawberry drink for the kids, good coffee, good service.
Atmosphere: 5
Food: 5
Service: 5
Had a problem here earlier however Olivia the manager made it right with me! I appreciate the great customer service from her and
Atmosphere: 5
Service: 5
Outstanding service by the crew and Nick !! Thank you for the extra effort!! 😎
Atmosphere: 5
Food: 5
Service: 5
Like all stores, the service is great and the products are incredible.
Atmosphere: 5
Food: 5
Service: 5
This was honestly the worst Starbucks experience I’ve ever had. I ordered a hot drink at the drive-thru, but when I took a sip, it was basically cold. Like, not even warm just cold. So, I went inside to let them know, thinking they’d fix it like every other Starbucks usually does. But no, the employees were unhelpful, and when I asked to speak to the manager, the white manager, she was super rude and dismissive. I told her the drink wasn’t hot, and she just argued with me, saying, “You ordered hot, so this is hot.” Girl, no, it was barely warm. I asked for a replacement or even a refund, but she straight-up refused to do anything about it. At other Starbucks locations, they always remake your drink or at least try to make it right. But here? Nothing. The customer service was beyond bad, and the attitude was even worse. This is not how you treat your customers. Super disappointing, and I won’t be coming back to this location again.
Atmosphere: 1
Food: 1
Service: 1
The toilet can't be flushed on its own, and there are 0 paper towels/hand dryers in the restroom. I'm pretty sure I just experienced a health code violation.. 🙃
Employees are sarcastic and snobby. Particularly the manager. Beware if you make a mistake on the app, the manager will treat you like you are stupid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent staff at this location! My favorite by far. Super friendly employees , order is always correct . .
Atmosphere: 5
Food: 5
Service: 5
Would rate a zero if possible, horrible service, I wait for my prefer like for 15 min, after that they gave me the wrong drink and said that it’s my fault.
Ordered 4 drinks at the drive thru, 4 cake pops, 1 bakery item warmed up. Got asked to pull around the front and they would bring my order to my car. While I thought this was odd since I have never been asked this at a starbucks before we did to help the flow. Nobody came to bring our order, we waited 10min. I went inside and my order was waiting on the counter. The drinks were wrong, coffee base instead of cream base and we were missing the 2 ice waters. Very frustrating when we utilize the drive thru for convenience with children.
Atmosphere: 1
Food: 1
Service: 1
Bought 2 Ice Caramel Macchiatos, staff was nice, lots of ambient noise and music, and overall pretty relaxing!
Atmosphere: 5
Food: 5
Service: 5
Expensive and they serve you more ice than anything
Expensive and they serve you more ice than anything
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