I come here often and service is fine. Last time I came however my spinach feta wrap was still cold. I noticed when she handed it to me but drove off. Today I came back and she hands me my wrap and it doesn’t deer hot. Cold in middle. I asked if she would heat it up for an another 30 seconds. She walked off didn’t say anything and came back and asked me to move up and they will bring it to me. I explained that last time my wrap was still cold. No response from her. Had to wait several minutes to get wrap. Young man brought it to me and apologized. To clarify I’ve had wraps thal are a little cold in middle that is ok. But when pick up the wrap and it is cold by touch you probably should t hand it to your customer. .
Atmosphere: 4
Food: 2
Service: 2
Maribel Flowers
I ordered a tall white chocolate mocha on Feb 27th. It tasted really watered down. Like burnt chemical sugar water. It didn't taste like the usual wcm so I called starbucks then threw it away. I was told I can go in for a new one. So I went in today Feb 28th and it tastes exactly the same!!! I had a friend take a sip to see if it was just my tastes buds and it's not just me! I'm really disappointed, this is my go to Starbucks but this week has been bad! Not only did I get 2 watered down drink, the other day when I went my cup was literally only filled half way! I dont know what is going on but I think I will just go to a different Starbucks for now or go a different time of day when shift changes. Maybe it's just the batista? Idk
Food: 1
Service: 2
Kathleen Melen
Just paid $6 for a coffee thinking I could get some work done there. But my computer was dead and all outlets are blocked. Starbucks built themselves on thus type of workers. Why are you turning your back now?
Atmosphere: 3
Food: 4
Service: 5
Leann Sanford
Venti java chip frappe wit 4 pumps of peppermint. I should have asked for 6, I think. Still delcious, though. Talked Savannah Banana's baseball with a deligtful employee.
Atmosphere: 4
Food: 4
Service: 5
Sheryl Mathewson
Great as always
Atmosphere: 5
Food: 5
Service: 5
Dayra alabanzas Mejia
Super service, very clean place and very good product
Atmosphere: 5
Food: 5
Service: 5
Ashley Vazquez
My daughter loves Starbucks and even when I was working as a Director of staff Development (nurse teacher) or an infection prevention nurse or even a nurse supervisor I have always gone to Starbucks up and down California as I traveled with my family. We just so happen to be in a situation that I am actually going through an awakening and for those of you who know what that is. It’s probably the most difficult time someone goes through still trying to keep faith. Because this path I’m on is not just about me but God chose this. He said I couldn’t go back to work. All those people did was talk behind my back. Myself and my daughters have been living on and off in hotels and the car trying to get by until god says it’s time. We never stay the night in a parking lot due to the dangers we usually drive to the beach and sleep at a rest stop when we can’t afford a room at this time. We had no choice but to sleep in the Starbucks parking lot. We had no gas, my daughter needed WiFi for school. Not to mention we always buy something in that shopping center daily so we can park there. Other people do too but today someone had a problem with me like that’s the only power they have as the Starbucks girl blonde/redhead fuzzy hair medium build with a disgusted look on her face knocked on my window saying we were here all night and if that was my trash on the side of the door. I told her you mean the dog food that is not trash. I didn’t argue. God saw everything. We left. It’s people like you that make me stronger with hate. God is real. Be good and do good. Because if you don’t god will give you the karma from the hate in your heart. Don’t think you know someone based off of how they look. Someday you may be in the same position. I pray god opens your eyes so you will not judge those who are like you. God bless everyone who reads this. ???❤️❤️❤️
Atmosphere: 1
Food: 1
Service: 1
Rick Camp
I called around, trying to find a Starbucks to make sure they had electrical outlets to charge my phone. I called this Starbucks and they said they had a couple outlets. I got there. I couldn’t find any they had covered all of them so that’s at least four Starbucks in Rohnert Park California. This one doesn’t have electrical outlets available to their customers. I ask one of the helpers he was going to try to find an outlet for me and the manager said we don’t have any outlets here and you need to go down to a restaurant next-door and see if they have an outlet . Why is it that: she says some people come and plug-in and go to sleep . And I said well, I spend thousands of dollars at Starbucks from the East Bay to the North Bay and I’m not gonna fall asleep. I just need a place while I’m drinking my iced coffee to charge my phone. She said well this is corporate idea. Well, we need to send a message up chain to corporate. This is a bad idea for your customer who spend a lot of money to have maybe have people meet them there or have meetings or other things where you may need an outlet to charge your phone or your computer. Please respond to this. I think we need to send a message to corporate. They’ve got the wrong idea of customer service. Regular people loyal customers are denied the service of simply charging your phone or plugging in your computer because of a couple people falling asleep with their computer charging. It’s easy to spend $10-$20 a day at Starbucks that’s 500+ dollars a month that’s 6000 a year just add it up . And the simple service to charge your phone when needed while you’re buying drinks and refills or other drinks . Please add your thoughts to this: because I’m gonna going to go up the chain and complain to corporate about their policy, which will push me to go to Pete’s instead of Starbucks . Any thoughts?
Atmosphere: 1
Food: 1
Service: 1
Brennan Mazur
Staff was genuinely eager to help, which although rare, it was actually pretty refreshing.
Dietary restrictions: Healthy choices
Parking: In front of store. Drive thru also.
Kid-friendliness: Food options for kids.
Wheelchair accessibility: All flat one level, large doors in and out and in both bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Paradise Pet Resort
What was advertised vs. what I received. This is the turkey provolone pesto lunch sandwich.
Almost always understaffed. If you come, go through the drive thru, they get priority apparently.
Atmosphere: 2
Food: 4
Service: 2
Dazane Tippens
Visited this location twice and will not be returning. The atmosphere is bland. The baristas are very unwelcoming and very unfriendly. Asked for food warmed and still received cold baked items. I love Starbucks however, this particular store is undeserving of anything more than 1 star.
Atmosphere: 1
Food: 1
Service: 1
Vlad Dimi
The area is sketchy just go through drive through or seat inside.
I come here often and service is fine. Last time I came however my spinach feta wrap was still cold. I noticed when she handed it to me but drove off. Today I came back and she hands me my wrap and it doesn’t deer hot. Cold in middle. I asked if she would heat it up for an another 30 seconds. She walked off didn’t say anything and came back and asked me to move up and they will bring it to me. I explained that last time my wrap was still cold. No response from her. Had to wait several minutes to get wrap. Young man brought it to me and apologized. To clarify I’ve had wraps thal are a little cold in middle that is ok. But when pick up the wrap and it is cold by touch you probably should t hand it to your customer. .
Atmosphere: 4
Food: 2
Service: 2
I ordered a tall white chocolate mocha on Feb 27th. It tasted really watered down. Like burnt chemical sugar water. It didn't taste like the usual wcm so I called starbucks then threw it away. I was told I can go in for a new one. So I went in today Feb 28th and it tastes exactly the same!!! I had a friend take a sip to see if it was just my tastes buds and it's not just me! I'm really disappointed, this is my go to Starbucks but this week has been bad! Not only did I get 2 watered down drink, the other day when I went my cup was literally only filled half way! I dont know what is going on but I think I will just go to a different Starbucks for now or go a different time of day when shift changes. Maybe it's just the batista? Idk
Food: 1
Service: 2
Just paid $6 for a coffee thinking I could get some work done there. But my computer was dead and all outlets are blocked. Starbucks built themselves on thus type of workers. Why are you turning your back now?
Atmosphere: 3
Food: 4
Service: 5
Venti java chip frappe wit 4 pumps of peppermint. I should have asked for 6, I think. Still delcious, though. Talked Savannah Banana's baseball with a deligtful employee.
Atmosphere: 4
Food: 4
Service: 5
Great as always
Atmosphere: 5
Food: 5
Service: 5
Super service, very clean place and very good product
Atmosphere: 5
Food: 5
Service: 5
My daughter loves Starbucks and even when I was working as a Director of staff Development (nurse teacher) or an infection prevention nurse or even a nurse supervisor I have always gone to Starbucks up and down California as I traveled with my family. We just so happen to be in a situation that I am actually going through an awakening and for those of you who know what that is. It’s probably the most difficult time someone goes through still trying to keep faith. Because this path I’m on is not just about me but God chose this. He said I couldn’t go back to work. All those people did was talk behind my back. Myself and my daughters have been living on and off in hotels and the car trying to get by until god says it’s time. We never stay the night in a parking lot due to the dangers we usually drive to the beach and sleep at a rest stop when we can’t afford a room at this time. We had no choice but to sleep in the Starbucks parking lot. We had no gas, my daughter needed WiFi for school. Not to mention we always buy something in that shopping center daily so we can park there. Other people do too but today someone had a problem with me like that’s the only power they have as the Starbucks girl blonde/redhead fuzzy hair medium build with a disgusted look on her face knocked on my window saying we were here all night and if that was my trash on the side of the door. I told her you mean the dog food that is not trash. I didn’t argue. God saw everything. We left. It’s people like you that make me stronger with hate. God is real. Be good and do good. Because if you don’t god will give you the karma from the hate in your heart. Don’t think you know someone based off of how they look. Someday you may be in the same position. I pray god opens your eyes so you will not judge those who are like you. God bless everyone who reads this. ???❤️❤️❤️
Atmosphere: 1
Food: 1
Service: 1
I called around, trying to find a Starbucks to make sure they had electrical outlets to charge my phone.
I called this Starbucks and they said they had a couple outlets. I got there. I couldn’t find any they had covered all of them so that’s at least four Starbucks in Rohnert Park California. This one doesn’t have electrical outlets available to their customers.
I ask one of the helpers he was going to try to find an outlet for me and the manager said we don’t have any outlets here and you need to go down to a restaurant next-door and see if they have an outlet .
Why is it that: she says some people come and plug-in and go to sleep .
And I said well, I spend thousands of dollars at Starbucks from the East Bay to the North Bay and I’m not gonna fall asleep. I just need a place while I’m drinking my iced coffee to charge my phone.
She said well this is corporate idea. Well, we need to send a message up chain to corporate. This is a bad idea for your customer who spend a lot of money to have maybe have people meet them there or have meetings or other things where you may need an outlet to charge your phone or your computer.
Please respond to this. I think we need to send a message to corporate. They’ve got the wrong idea of customer service.
Regular people loyal customers are denied the service of simply charging your phone or plugging in your computer because of a couple people falling asleep with their computer charging.
It’s easy to spend $10-$20 a day at Starbucks that’s 500+ dollars a month that’s 6000 a year just add it up .
And the simple service to charge your phone when needed while you’re buying drinks and refills or other drinks .
Please add your thoughts to this: because I’m gonna going to go up the chain and complain to corporate about their policy, which will push me to go to Pete’s instead of Starbucks .
Any thoughts?
Atmosphere: 1
Food: 1
Service: 1
Staff was genuinely eager to help, which although rare, it was actually pretty refreshing.
Dietary restrictions: Healthy choices
Parking: In front of store. Drive thru also.
Kid-friendliness: Food options for kids.
Wheelchair accessibility: All flat one level, large doors in and out and in both bathrooms.
Atmosphere: 5
Food: 5
Service: 5
What was advertised vs. what I received. This is the turkey provolone pesto lunch sandwich.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Almost always understaffed. If you come, go through the drive thru, they get priority apparently.
Atmosphere: 2
Food: 4
Service: 2
Visited this location twice and will not be returning. The atmosphere is bland. The baristas are very unwelcoming and very unfriendly. Asked for food warmed and still received cold baked items. I love Starbucks however, this particular store is undeserving of anything more than 1 star.
Atmosphere: 1
Food: 1
Service: 1
The area is sketchy just go through drive through or seat inside.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
Can't go wrong
Atmosphere: 5
Food: 5
Service: 5
Glad they offer vegan breakfast sandwich and other vegan breakfast items. Good service, clean.
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