Starbucks

You have to be their customer to be able to use their bathroom there. This corporation has truly perfected the art of being heartless. Need to use the bathroom? Sorry—you’re not worthy unless you hand over your money first. Apparently, human needs don’t matter unless they can turn a profit. Their message is loud and clear: if you’re not spending, you’re not even human. Staff enforce this nonsense like soulless gatekeepers, as if letting a non-customer pee will bring down the whole empire. What’s next—charging people to breathe inside? It’s corporate greed wrapped in fake professionalism, and they couldn’t care less about public wellbeing unless there’s a dollar sign attached. If there is another coffee shop, I will never step foot in there

Atmosphere: 1

Service: 1

Great staff with a smile and they make the drinks correct unlike many other locations.

Atmosphere: 5

Food: 3

Service: 5

Ordered two matcha latte with my sister. The whole cup is made up by foam, barely any matcha taste. Not worth the cost.

Love this location! It can get busy, but I’ve never had a problem with my order. The food is always good, service is pretty quick, and the place is clean. Not too much seating inside, but plenty outside.

I was discriminated to speaking Spanish. They didn't want to sell me a coffee because they said I was speaking too angrily and they don't have to put up with people who speak badly. That happened to me yesterday, December 6th, around 2:30 pm. No Starbucks had ever refused to let me buy a coffee. When I asked for the manager they told me you can not speak with him because he is only speak English. It was a discrimination, I said it doesn’t matter I can speak English, my English is enough to speak with him, they told me he wont speak with you. Was a horrible experience at Starbucks. Unfortunately this happens very often in California people in fast food restaurants are extremely sensitive, I have to be very kind with them like if they are paying my coffee.

In California Latin people discriminate Latin people because speaking Spanish.

Brian, Hannah, great customer service!!

The service at Starbucks was great as always, but I was really disappointed when I got my drink. It looked nothing like what I was expecting. I mean I order this all the time, and I know how it's supposed to look and taste. But when they handed it to me, it came out looking like this... not at all up to par. I'm usually such a fan of their drinks, but come on, Starbucks —what happened here? I paid for a well-made drink, not something that looks like it's half done.

Employees are way too unprofessional for this location, terrible customer service. Took 15 mins to get my latte, tables and bathroom were so dirty. Big manager girl smelled super bad when I was addressing my concerns I could not believe it.

Atmosphere: 1

Food: 1

Service: 1

cute atmosphere

Quiet and clean

the weather is good too
The coffee tastes good too~

Atmosphere: 4

Food: 4

Service: 3

cute atmosphereQuiet and cleanthe weather is good tooThe coffee tastes good too~

Atmosphere: 4

Food: 4

Service: 3

Just a quick coffee bean pick up.

Atmosphere: 4

Food: 5

Service: 5

My husband was really upset with his black iced tea today. He ordered a venti iced tea, but it came packed with ice, leaving very little tea. After just a few sips, it was gone. It was truly disappointing.

Atmosphere: 3

Food: 4

Service: 2

It's Starbucks.

Atmosphere: 4

Service: 5

New Starbucks model is apparently punish those that don't want to use the app. One cannot simply walk in and order a drink without having 3 or more associates ignore you for 5 minutes before determining the reason you are standing at the cash register is to order a drink. Some of us prefer not to use your scam app that forces you to put a large amount that you may or may not use only to have to add more money in an amount that forces you to add more money so that the cycle continues. Why can't I load $3.48 to buy a coffee why do I have to load $10. Additionally you do those that work there refuses to acknowledge someone standing where just a few years ago someone would take my order.

Service: 1

Starbucks #518 Morning Manager She was not helpful made me feel like if I was asking for hand me downs. All I was asking was for a resolution of a gift card that was purchased at this store and not reloaded properly somehow the money was loaded and minutes after removed and when card was going to be used showed $0 balance. After going to the store several times and about 3 hours wasted issue was finally resolved by 800 customer service.

Atmosphere: 4

Food: 3

Service: 1