Bay Island Cafe

Pretty good Cantonese food. The entrees are pretty authentic. The wonton noodle soup asr needs more flavoring and not a fan of lettuce as a vegetable, but the actual wonton is spot on. I also ordered the Beef Chow Fun, and it pretty good, a 7/10. But the real deal is their Tea drinks, which are $2.50 if ordered with in-dining.

Atmosphere: 3

Food: 4

Service: 4

Upon entering the restaurant, no one acknowledged us. When we tried to place our order, we were still ignored. Throughout this time, the staff appeared to have a habit of looking down while working. Even when someone was facing me directly, turning around in front of me, or walking out from the back, no one noticed me—even as I raised my hand straight high and waved repeatedly to get attention.

While we were dining, the floor was being mopped by a cleaning staff using a cleaning solution with an extremely strong chemical smell. Even though we were seated far away, we were still forced to eat while breathing in the fumes, which was very uncomfortable.

We informed the female staff member who was responsible for taking orders and handling payment, but she showed no response and made no attempt to adjust the situation. The cleaning staff continued mopping and even went over the area a second time, which made the smell even stronger.

As for the food, the Three Cup Chicken was disappointing from the moment it arrived. The appearance was below expectations and did not reflect at least a standard dish. The Shrimp with Soft Eggs was only barely presentable. The seasoning was uneven, and we ended up biting into a mouthful of heavily salted egg.

Overall, the lack of basic service awareness, poor dining environment, and disappointing food quality made this an unpleasant dining experience.

Atmosphere: 1

Food: 1

Service: 1

Come here quit a bit. Food is always have consistent taste and the drinks are a bargain during lunch special hours and they provide free refills on coffee, milk tea and lemon tea. The serving portion is reasonable.

Atmosphere: 3

Food: 4

Service: 4

I brought my family for a casual birthday (mine) lunch but was disappointed by the quality and presentation of many of the dishes we ordered. The deep fried flounder was overfried. The fried squid (my mother's standard request) was oversalted. The tofu with enoki mushrooms had gloppy, overly thick sauce. One bright spot to this sad affair was gai lan with chicken.

Atmosphere: 4

Food: 2

Service: 3

Very delicious and authentic Chinese food!

Atmosphere: 5

Food: 5

Service: 5

We eat dinner here about once a week regularly after table tennis. We love their ice lemon tea with refills and the black sesame milk tea. We like the on-choy, pork belly with preserved vegetables, squids with sour cabbage, egg plants, pan fried eggs with dry radish or bitter melon, cabocha, etc.

Atmosphere: 3

Food: 5

Service: 4

Great food and lots of choices & very attentive service. Atmosphere is the people you're with, inside decor nothing, just chairs and tables.

It is unbelievable cheap. And the flavor is not bad. We ordered like 10 dishes for 3 people. Take it Togo for the whole week, lol….

The food I ate twice was salty but tasted good. The staff was very busy.

Atmosphere: 5

Food: 4

Service: 4

Food wasn’t great and made my stomach hurt, horrible service, the whole place looked dirty and the only thing that was okay was the milk tea.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 金沙南瓜條

Unable to treat dine -in and takeout food fairly .the quality is very poor and the attitude is terrible very low level of the communication.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Deep Fried

The lunch special is such a good deal

Parking: Sometime takes awhile to land a parking spot during peak period

Atmosphere: 5

Food: 5

Service: 5

Bay Island continues to be a good choice for your Hong Kong Style cafe. With familiar Cantonese dishes, they are still a local favorite as seemingly there is a small resurgence.

Their menu is very complete with noodles, stir fry, clay pots, and some nice traditional entrees. Rice is served plenty without that single bowl service that other restaurants annoying do.

Drinks however are served in plastic disposables, but you can't enforce environmentally friendly practices everywhere.

The service is typical and fast. The value is exceptional along with Cantonese flavors that are not overly seasoned.

Atmosphere: 4

Food: 5

Service: 5

I hate u guys ur guys servisce is soi bad i had to wait a whole entire lightyear even my grandma's cooking is way better then urs and she is 50000000000 years

Atmosphere: 1

Food: 1

Service: 1