Spend $93 on 6 combos and shakes that were half filled. Ended up with 5 combos in the bag. Got home and realized one was missing and had to drive back. No compensation for the inconvenience. Even got questioned if I was sure they weren't in the bag. Why would I drive back to Jacks at 1:30 in the morning and steal a lousy sandwich when I already paid the damn $93??
Atmosphere: 1
Food: 2
Service: 1
RamsHouse9921
Went here late, but that doesn't excuse the fact that my food tasted like it was made 10 years ago. I ordered some burger with bacon in it, they forgot to put it in the bag. And when I went back and got it, I noticed that there wasn't even bacon in there. Honestly at that point I didn't even care to go back. On top of that, my drink was filled with so much ice, more ice than rappers got around their necks. Absolute clown show, I'm taking my business where they really care for their customers, VALLEY SUPER BURGER! This ain't a promo, jacks just sucks.
Atmosphere: 1
Food: 1
Service: 1
xuefei che
We wanted to order and the literal guy cashier just closed up the window on our faces! I wanted to give him a piece of my mind fire him!
Atmosphere: 1
Food: 1
Dominic England
Got my food and missing half my order
Atmosphere: 4
Food: 3
Service: 5
Yongfei Bi
I ordered the teriyaki bowl and the taste was so-so. They don't have too many bargain options like other competitors are doing now so I'll stay away.
Atmosphere: 5
Food: 3
Service: 5
chen sealer
i ordered food and waited for more than 10 minutes while my food already ready. Employees just talk joke and keep tell me waiting until see my angry face. The food already cold. Really bad experience
Atmosphere: 1
Food: 2
Service: 1
Humphrey Man
This is my favorite jack in the box location. Its not crowded, no long line food taste good, its always fresh every time I come here.
Alex casey
You cannot beat their prices.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Burger
P D
I strongly suggest you fire the older-looking Latina lady with glasses and some grays in her hair. She is unbelievably rude, and Jack in the Box has NO place for behavior like that. Here's the story about my visit on Saturday afternoon, July 13, 2024 at around 430 to 530 pm:
I pulled up to the window for a mobile pickup order. Rather than being greeted with a polite hello, she rudely told me that I needed to go to the drive-thru speaker first to say that. That was the first time I was ever told to do that. I always went directly up to the window for my order, and they always had it ready and bagged by the time I got there. There's no reason at all to go to the speaker first.
Next, she gave me my order (which was already ready, by the way, like usual), and she gave me the wrong shake. She gave me an Oreo shake, but I ordered a chocolate shake. She stubbornly insisted that I ordered an Oreo shake. After she got back with the chocolate shake, I pulled up my email showing the order where it explicitly said CHOCOLATE SHAKE. That put her in her place! When I left, I gave her some very ferocious choice words about her attitude so that she gets it fixed asap.
To the management at this location: FIRE HER. She will absolutely drive your business down. Thank you.
Tow trucks flying through non stop. Driving way too fast to be safe.
Brandon Eaton (My_Broken_Wings)
Spend $30 on food that isn't even worth half that, to wait 30+ mins to even get. Just wow. And their coke machine only has TWO options. DP, or Coke (no additional flavor shots). Charge what they do, and they can't even give you food in a reasonable time frame, or keep their drinks stocked? And it's ghetto as hell location on top of it.Haven't been to a JB for a very very long time, took less than 5 mins to remind me why.
Atmosphere: 1
Food: 2
Service: 2
Sue Wigglesworth
Purchased the sourdough cheese sandwich. Not very good. Bread was not toasted, not a lot of cheese and cold. Very disappointed!
Atmosphere: 3
Food: 3
Service: 3
MARHC TuNe
Don’t get the side salad smhWhat is this??It usually is falling out of the bowl once you open itComplete rip off!! Who made this??AND I asked for no tamatoes or pickles on my burger and guess what they put on it? Pickles and tomatoes ?? going to McDonald’s next atleast they get it right and don’t jipp people with their salad !
Atmosphere: 3
Food: 1
Service: 2
Robert Daggett
he whole sea bass fish was a true delight. So many to choose from but all are excellent. The decor was ok but the service is excellent
Spend $93 on 6 combos and shakes that were half filled. Ended up with 5 combos in the bag. Got home and realized one was missing and had to drive back. No compensation for the inconvenience. Even got questioned if I was sure they weren't in the bag. Why would I drive back to Jacks at 1:30 in the morning and steal a lousy sandwich when I already paid the damn $93??
Atmosphere: 1
Food: 2
Service: 1
Went here late, but that doesn't excuse the fact that my food tasted like it was made 10 years ago. I ordered some burger with bacon in it, they forgot to put it in the bag. And when I went back and got it, I noticed that there wasn't even bacon in there. Honestly at that point I didn't even care to go back. On top of that, my drink was filled with so much ice, more ice than rappers got around their necks. Absolute clown show, I'm taking my business where they really care for their customers, VALLEY SUPER BURGER! This ain't a promo, jacks just sucks.
Atmosphere: 1
Food: 1
Service: 1
We wanted to order and the literal guy cashier just closed up the window on our faces! I wanted to give him a piece of my mind fire him!
Atmosphere: 1
Food: 1
Got my food and missing half my order
Atmosphere: 4
Food: 3
Service: 5
I ordered the teriyaki bowl and the taste was so-so. They don't have too many bargain options like other competitors are doing now so I'll stay away.
Atmosphere: 5
Food: 3
Service: 5
i ordered food and waited for more than 10 minutes while my food already ready. Employees just talk joke and keep tell me waiting until see my angry face. The food already cold. Really bad experience
Atmosphere: 1
Food: 2
Service: 1
This is my favorite jack in the box location. Its not crowded, no long line food taste good, its always fresh every time I come here.
You cannot beat their prices.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Burger
I strongly suggest you fire the older-looking Latina lady with glasses and some grays in her hair. She is unbelievably rude, and Jack in the Box has NO place for behavior like that. Here's the story about my visit on Saturday afternoon, July 13, 2024 at around 430 to 530 pm:
I pulled up to the window for a mobile pickup order. Rather than being greeted with a polite hello, she rudely told me that I needed to go to the drive-thru speaker first to say that. That was the first time I was ever told to do that. I always went directly up to the window for my order, and they always had it ready and bagged by the time I got there. There's no reason at all to go to the speaker first.
Next, she gave me my order (which was already ready, by the way, like usual), and she gave me the wrong shake. She gave me an Oreo shake, but I ordered a chocolate shake. She stubbornly insisted that I ordered an Oreo shake. After she got back with the chocolate shake, I pulled up my email showing the order where it explicitly said CHOCOLATE SHAKE. That put her in her place! When I left, I gave her some very ferocious choice words about her attitude so that she gets it fixed asap.
To the management at this location: FIRE HER. She will absolutely drive your business down. Thank you.
Atmosphere: 1
Food: 5
Service: 1
Food ok but the place look no atmosphere...
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Tow trucks flying through non stop. Driving way too fast to be safe.
Spend $30 on food that isn't even worth half that, to wait 30+ mins to even get. Just wow. And their coke machine only has TWO options. DP, or Coke (no additional flavor shots). Charge what they do, and they can't even give you food in a reasonable time frame, or keep their drinks stocked? And it's ghetto as hell location on top of it.Haven't been to a JB for a very very long time, took less than 5 mins to remind me why.
Atmosphere: 1
Food: 2
Service: 2
Purchased the sourdough cheese sandwich. Not very good. Bread was not toasted, not a lot of cheese and cold. Very disappointed!
Atmosphere: 3
Food: 3
Service: 3
Don’t get the side salad smhWhat is this??It usually is falling out of the bowl once you open itComplete rip off!! Who made this??AND I asked for no tamatoes or pickles on my burger and guess what they put on it? Pickles and tomatoes ?? going to McDonald’s next atleast they get it right and don’t jipp people with their salad !
Atmosphere: 3
Food: 1
Service: 2
he whole sea bass fish was a true delight. So many to choose from but all are excellent. The decor was ok but the service is excellent
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