Ordered via the app. When pulled up to drive through window was asked to pull forward past the window to wait. Wasn't a very involved or large order. Some tacos and fries. One burger. No other vehicles pulled up while we waited. We were there maybe 5+ minutes. Felt like longer possibly. But for fast food. From the other booth to pulling forward. Then being placed past the order window for 5+ minutes after that. So tsl being 10 or so mines for fast food. Incredible. Then, no sorry for the wait, inconvenice. Having my seven year old and one and a half year old in the car. Waiting for people that, seemed like just playing around inside wasting people's time. Not very happy. Never going back to this location!
Atmosphere: 1
Food: 3
Service: 1
Valerie Rios
I’m giving only two because usually every time I come it’s great but today the lady in drive thru was so rude, she slammed the window twice hard as hell, she gave attitude and skimped me out , smh.
RMLG
Spend $93 on 6 combos and shakes that were half filled. Ended up with 5 combos in the bag. Got home and realized one was missing and had to drive back. No compensation for the inconvenience. Even got questioned if I was sure they weren't in the bag. Why would I drive back to Jacks at 1:30 in the morning and steal a lousy sandwich when I already paid the damn $93??
Atmosphere: 1
Food: 2
Service: 1
RamsHouse9921
Went here late, but that doesn't excuse the fact that my food tasted like it was made 10 years ago. I ordered some burger with bacon in it, they forgot to put it in the bag. And when I went back and got it, I noticed that there wasn't even bacon in there. Honestly at that point I didn't even care to go back. On top of that, my drink was filled with so much ice, more ice than rappers got around their necks. Absolute clown show, I'm taking my business where they really care for their customers, VALLEY SUPER BURGER! This ain't a promo, jacks just sucks.
Atmosphere: 1
Food: 1
Service: 1
xuefei che
We wanted to order and the literal guy cashier just closed up the window on our faces! I wanted to give him a piece of my mind fire him!
Atmosphere: 1
Food: 1
Dominic England
Got my food and missing half my order
Atmosphere: 4
Food: 3
Service: 5
Yongfei Bi
I ordered the teriyaki bowl and the taste was so-so. They don't have too many bargain options like other competitors are doing now so I'll stay away.
i ordered food and waited for more than 10 minutes while my food already ready. Employees just talk joke and keep tell me waiting until see my angry face. The food already cold. Really bad experience
Atmosphere: 1
Food: 2
Service: 1
Humphrey Man
This is my favorite jack in the box location. Its not crowded, no long line food taste good, its always fresh every time I come here.
Alex casey
You cannot beat their prices.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Burger
P D
I strongly suggest you fire the older-looking Latina lady with glasses and some grays in her hair. She is unbelievably rude, and Jack in the Box has NO place for behavior like that. Here's the story about my visit on Saturday afternoon, July 13, 2024 at around 430 to 530 pm:
I pulled up to the window for a mobile pickup order. Rather than being greeted with a polite hello, she rudely told me that I needed to go to the drive-thru speaker first to say that. That was the first time I was ever told to do that. I always went directly up to the window for my order, and they always had it ready and bagged by the time I got there. There's no reason at all to go to the speaker first.
Next, she gave me my order (which was already ready, by the way, like usual), and she gave me the wrong shake. She gave me an Oreo shake, but I ordered a chocolate shake. She stubbornly insisted that I ordered an Oreo shake. After she got back with the chocolate shake, I pulled up my email showing the order where it explicitly said CHOCOLATE SHAKE. That put her in her place! When I left, I gave her some very ferocious choice words about her attitude so that she gets it fixed asap.
To the management at this location: FIRE HER. She will absolutely drive your business down. Thank you.
Food ok, service a little slow
Atmosphere: 3
Food: 4
Service: 3
Very nice staff! It’s one of my favorite locations. Food is always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger, Nuggets, Chicken Sandwich
Food is good, but service can be up and down on certain days.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nuggets, Onion Rings, Two Tacos, Tiny Tacos, Ultimate Cheeseburger
Ordered via the app. When pulled up to drive through window was asked to pull forward past the window to wait. Wasn't a very involved or large order. Some tacos and fries. One burger. No other vehicles pulled up while we waited. We were there maybe 5+ minutes. Felt like longer possibly. But for fast food. From the other booth to pulling forward. Then being placed past the order window for 5+ minutes after that. So tsl being 10 or so mines for fast food. Incredible. Then, no sorry for the wait, inconvenice. Having my seven year old and one and a half year old in the car. Waiting for people that, seemed like just playing around inside wasting people's time. Not very happy. Never going back to this location!
Atmosphere: 1
Food: 3
Service: 1
I’m giving only two because usually every time I come it’s great but today the lady in drive thru was so rude, she slammed the window twice hard as hell, she gave attitude and skimped me out , smh.
Spend $93 on 6 combos and shakes that were half filled. Ended up with 5 combos in the bag. Got home and realized one was missing and had to drive back. No compensation for the inconvenience. Even got questioned if I was sure they weren't in the bag. Why would I drive back to Jacks at 1:30 in the morning and steal a lousy sandwich when I already paid the damn $93??
Atmosphere: 1
Food: 2
Service: 1
Went here late, but that doesn't excuse the fact that my food tasted like it was made 10 years ago. I ordered some burger with bacon in it, they forgot to put it in the bag. And when I went back and got it, I noticed that there wasn't even bacon in there. Honestly at that point I didn't even care to go back. On top of that, my drink was filled with so much ice, more ice than rappers got around their necks. Absolute clown show, I'm taking my business where they really care for their customers, VALLEY SUPER BURGER! This ain't a promo, jacks just sucks.
Atmosphere: 1
Food: 1
Service: 1
We wanted to order and the literal guy cashier just closed up the window on our faces! I wanted to give him a piece of my mind fire him!
Atmosphere: 1
Food: 1
Got my food and missing half my order
Atmosphere: 4
Food: 3
Service: 5
I ordered the teriyaki bowl and the taste was so-so. They don't have too many bargain options like other competitors are doing now so I'll stay away.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
i ordered food and waited for more than 10 minutes while my food already ready. Employees just talk joke and keep tell me waiting until see my angry face. The food already cold. Really bad experience
Atmosphere: 1
Food: 2
Service: 1
This is my favorite jack in the box location. Its not crowded, no long line food taste good, its always fresh every time I come here.
You cannot beat their prices.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Burger
I strongly suggest you fire the older-looking Latina lady with glasses and some grays in her hair. She is unbelievably rude, and Jack in the Box has NO place for behavior like that. Here's the story about my visit on Saturday afternoon, July 13, 2024 at around 430 to 530 pm:
I pulled up to the window for a mobile pickup order. Rather than being greeted with a polite hello, she rudely told me that I needed to go to the drive-thru speaker first to say that. That was the first time I was ever told to do that. I always went directly up to the window for my order, and they always had it ready and bagged by the time I got there. There's no reason at all to go to the speaker first.
Next, she gave me my order (which was already ready, by the way, like usual), and she gave me the wrong shake. She gave me an Oreo shake, but I ordered a chocolate shake. She stubbornly insisted that I ordered an Oreo shake. After she got back with the chocolate shake, I pulled up my email showing the order where it explicitly said CHOCOLATE SHAKE. That put her in her place! When I left, I gave her some very ferocious choice words about her attitude so that she gets it fixed asap.
To the management at this location: FIRE HER. She will absolutely drive your business down. Thank you.
Atmosphere: 1
Food: 5
Service: 1
Food ok but the place look no atmosphere...
Atmosphere: 3
Food: 4
Service: 4
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