How is it that you don’t accept bills over $20 if the totals $23 never heard a Wingstop do this no wonder it got a bad rating
Allen Wang
Good wings. Ranch is good too.
Food: 5
Michael Toppings
Jennifer was amazing. Give this woman a raise! In the middle of a busy Saturday she was killing it! The best customer service at a restaurant in a very long time.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
J V
Just had the best wingstop experience at this location thanks to Jennifer. She was very polite and food was good and hot. Looking forward to coming back soon.
Atmosphere: 4
Food: 4
Service: 5
adam soto
the crew at this location and especially Jennifer helped me make a solid food choice. i don’t frequent wingstop and was largely clueless
Atmosphere: 4
Food: 3
Service: 5
Andrew Avila
Great service
Food: 5
Service: 5
Kerr Shadda
Ordered $40 worth of food more than an hour before they closed, then was told restroom was closed for the night… I would have gone somewhere else if I had known that before paying. Paying customers not allowed to use the bathroom… ridiculous.
Atmosphere: 1
Service: 1
Valery Bella
Cashier ARSHAN very bad customer service, it was my first visit and the last. I asked for my order not to be spicy and this looks really spicy and it was for my children and I asked this Cashier ARSHAN and she didn't give me a solution, I had to pay for another order but I will never return to this place again, apart from the order of the potatoes it looks very rancid.
Atmosphere: 1
Food: 1
Service: 1
L G
Deserve 0 stars pre order it they took longer than the time it said not only that but they messed my order and gave me the wrong flavors and they didn’t want to do anything about it and were rude !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Mango Habanero
che gomez
Man the people at this lace have no customer service skills whatsoever!! Close the bathrooms n hr n half early said we can't used them cuz they already cleaned them ! Unreal !! Can't break 100 dollar bill !! Will not be back
I visited your establishment on May 10th and purchased a combo meal consisting of six pieces of wings, fries, and a drink. I specifically requested crispy wings and crispy fries, but I was given cold fries instead. The staff offered to remake the fries for me, so I waited for at least 30 minutes but never received them. After finishing my wings, I approached the register and informed them that I never received my fries and requested a refund for the portion of the meal. The total cost of the combo meal was $18.56. However, Brianna, the staff member, refused to refund my money and said she couldn't do anything about the situation. I then asked to speak to the manager, but I was informed that the manager was not available at the time. I was given the name Alondea, and she assured me that she would address the situation with the manager and have it resolved. It is now May 19th, and the issue has not been resolved. I called the store and spoke to Alondea, who also said she couldn't do anything for me except offer the fries I never received. I don't want the fries; I want a refund. It's been 10 days, and the situation remains unresolved. This demonstrates a poor quality of customer service. It is important to recognize that your business relies on customers who work hard for their money and choose to spend it at your establishment. Refusing to refund their money for a product they never received is unacceptable. If this issue is not addressed, I will have no choice but to take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, French Fries
Talavera M
Disappointed in this location, after placing a large order for an event I was hosting. Order was charged and paid for. I had ordered two 75 pieces of wing combos. When it was to be picked up, they refused to complete the order. I had placed many orders before and pick up was never an issue. It seems as if the staff did not want to deal be with that order specifically. They had not even started the order when I arrived at the time it said it be ready by.
Atmosphere: 1
Food: 3
Service: 1
Wathan Ayechan
Best wingstop joint I’ve been too!! Super chill and nice staff. Food was superb ?
How is the large order of veggies the same quantity as small? Paying extra for the same amount ridiculous.
Atmosphere: 4
Food: 3
Service: 4
nicolas
WARNING! Do not come here! make the trip to the next Wing Stop location from you… this specific establishment keeps in their employee roster a variety of slow-brains. seems like they spend more time hotboxing the kitchen than trying to get orders right (pretty steamy in the back fr).They will forget something from your order just like they did today and in the past. The goombas on shift claim of a policy where i must take a picture of my order and show them what’s missing. Aside from the OBVIOUS holes in that logic i already served my kid their share and I’m not going to snatch my kids food just to take a picture of his plate. be for real.All gravy you can’t work around simple minds at the end of the day. train your staff!
How is it that you don’t accept bills over $20 if the totals $23 never heard a Wingstop do this no wonder it got a bad rating
Good wings. Ranch is good too.
Food: 5
Jennifer was amazing. Give this woman a raise! In the middle of a busy Saturday she was killing it! The best customer service at a restaurant in a very long time.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Just had the best wingstop experience at this location thanks to Jennifer. She was very polite and food was good and hot. Looking forward to coming back soon.
Atmosphere: 4
Food: 4
Service: 5
the crew at this location and especially Jennifer helped me make a solid food choice. i don’t frequent wingstop and was largely clueless
Atmosphere: 4
Food: 3
Service: 5
Great service
Food: 5
Service: 5
Ordered $40 worth of food more than an hour before they closed, then was told restroom was closed for the night… I would have gone somewhere else if I had known that before paying. Paying customers not allowed to use the bathroom… ridiculous.
Atmosphere: 1
Service: 1
Cashier ARSHAN
very bad customer service, it was my first visit and the last. I asked for my order not to be spicy and this looks really spicy and it was for my children and I asked this Cashier ARSHAN and she didn't give me a solution, I had to pay for another order but I will never return to this place again, apart from the order of the potatoes it looks very rancid.
Atmosphere: 1
Food: 1
Service: 1
Deserve 0 stars pre order it they took longer than the time it said not only that but they messed my order and gave me the wrong flavors and they didn’t want to do anything about it and were rude !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Mango Habanero
Man the people at this lace have no customer service skills whatsoever!! Close the bathrooms n hr n half early said we can't used them cuz they already cleaned them ! Unreal !! Can't break 100 dollar bill !! Will not be back
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I visited your establishment on May 10th and purchased a combo meal consisting of six pieces of wings, fries, and a drink. I specifically requested crispy wings and crispy fries, but I was given cold fries instead. The staff offered to remake the fries for me, so I waited for at least 30 minutes but never received them. After finishing my wings, I approached the register and informed them that I never received my fries and requested a refund for the portion of the meal. The total cost of the combo meal was $18.56. However, Brianna, the staff member, refused to refund my money and said she couldn't do anything about the situation. I then asked to speak to the manager, but I was informed that the manager was not available at the time. I was given the name Alondea, and she assured me that she would address the situation with the manager and have it resolved. It is now May 19th, and the issue has not been resolved. I called the store and spoke to Alondea, who also said she couldn't do anything for me except offer the fries I never received. I don't want the fries; I want a refund. It's been 10 days, and the situation remains unresolved. This demonstrates a poor quality of customer service. It is important to recognize that your business relies on customers who work hard for their money and choose to spend it at your establishment. Refusing to refund their money for a product they never received is unacceptable. If this issue is not addressed, I will have no choice but to take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, French Fries
Disappointed in this location, after placing a large order for an event I was hosting. Order was charged and paid for. I had ordered two 75 pieces of wing combos. When it was to be picked up, they refused to complete the order. I had placed many orders before and pick up was never an issue. It seems as if the staff did not want to deal be with that order specifically. They had not even started the order when I arrived at the time it said it be ready by.
Atmosphere: 1
Food: 3
Service: 1
Best wingstop joint I’ve been too!! Super chill and nice staff. Food was superb ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut Fries, Mango Habanero
How is the large order of veggies the same quantity as small? Paying extra for the same amount ridiculous.
Atmosphere: 4
Food: 3
Service: 4
WARNING! Do not come here! make the trip to the next Wing Stop location from you… this specific establishment keeps in their employee roster a variety of slow-brains. seems like they spend more time hotboxing the kitchen than trying to get orders right (pretty steamy in the back fr).They will forget something from your order just like they did today and in the past. The goombas on shift claim of a policy where i must take a picture of my order and show them what’s missing. Aside from the OBVIOUS holes in that logic i already served my kid their share and I’m not going to snatch my kids food just to take a picture of his plate. be for real.All gravy you can’t work around simple minds at the end of the day. train your staff!
Loading...