Bober Tea and Coffee

I was immediately annoyed by the fact that there is no cashier and they do not accept cash. I placed my order and it was delivered incomplete. I was told that they didn’t have an item that I ordered. I asked for a receipt showing that my credit card was not charged for the item that I did not receive. The girl behind the counter told me that they do not issue receipts for refunds. She then proceeded to walk away.

My drink was 80% ice, their customer service was terrible, the entire environment of the store is completely uninviting.

The place is decorated very cute.
But, i was very annoyed that there is NO CASHIER. Sooo, u cant ask questions!
You are forced to order at one of two KIOSKS on the wall. You cannot pay cash! Card only. (Ridiculous).
And there were two teenage kids working, making the drinks, that looked 15-16 years old. Who looked clueless. They need an adult running the show. Up front!
I got a milk tea. There were no fruit flavors available. And the boba bubbles cost extra!
It was unimpressive, taste-wise.
There is also ONLY outdoor seating. Theres a few seats inside, where customers are waiting for their order. No tables.
I wont be back, unless im desperate. Ive been to two other Boba shops a mile or two away (this week), that I liked much better.
I hope they make some changes here, and make it more customer-friendly.

Love their Vietnamise coffee and donuts

Visited Bober Tea and Coffee, a tiny bubble tea shop, with my daughter. We loved the cute pink decor and inviting atmosphere. The donuts looked great, but they didn’t taste as expected, and the teas were also not as good as we hoped. They were also a bit pricey.

Honestly, it's one of my favorite tea shops. I love their Jasmine milk tea. They used to have a plain donut with no frosting, and I wish they would bring it back since I'm not a fan of frosting.

Ordered a Thai tea here but it was a premade tea and tasted nothing like a Thai tea. Waited money.

Online ordered 2 coffees. The nutty coffee is super good and I was told the taro coffee was great too. I love that you can online order, and the drinks were ready within 5 minutes. It’s to note though that they do not take cash, just important to remember. Great coffee, great service and a beautiful atmosphere. It was gorgeous in there I wish I got photos.

I made an order online, but when I came to the store, my order was canceled. Wasted time

Tried to order a tea with triple boba, but asked if I could have double boba in the actual tea, then one serving of boba on the side for my toddler to enjoy. The two girls working said that wouldn’t be possible. I do this at all boba shops- pay for 3, get two in the drink and one on the side, but the workers here couldn’t imagine making that work.

My assessment is, general. Bubble tea without Bubble..........But milk tea is pretty good.

they have cute little bear cups‼️‼️‼️💪💪💪their pear teas really good🙌

Bad quality service.
You just pay for the ice!
When I said that I can pay extra for the drink with no ice, she said me about policy - very smart

Go here all the time. On door dash they don't have all the options they have in their store though.
Love how they add new things to the menu to mix it up. Also the Vietnamese coffee all day.

We love Bober tea at its Natomas location but this one was just plain lazy. We got there at 8pm and they don’t close until 9. They hadn’t had any donuts or stir fried boba for a while. Completely out. And the bathrooms were closed because they finished cleaning them. Seems like the ladies just wanted to leave early on a Saturday night.

My kids love this place. The mango is always sold out. I love their chewy boba