We went through drive thru, all was good until they asked us to park and they would bring us the order. They did not bring us our order. We waited 15 min and then went into get the order. The person said they were going to cancel our order. When we checked our bags, we were missing the onion rings we upgraded in a combo meal.
Service: 1
Deborah Knoche
The Customer Service last night was rude. I went through the drive-through ordered. One single item asked for extra crispy, deep fried zucchini. I got wet, soft zucchini, and the girl helping me at the drive-through never spoke to me. She came to the window, stuck her hand out the window for the money Speaking Spanish to someone either in the restaurant or on her microphone on her head, took my money handed it back to me close the window no hi hello nothing she returns with my bag already closed up stuck it through the window once I put it on the seat of my car. She then states if I wanted any sauce or anything, I would think she would’ve asked me before giving me the bag so she could put the sauces in the bag But no thank you for your service. Have a good night nothing and this is what you’re paying a higher minimum wage for Customer Service should be better than this and if anybody from management is reading this my order was 393567 May 12 at 8:57 PM
Food: 3
Service: 1
Jaskaran Singh
I have seen many stores near here, the dining closes at 10 pm, but this one closes at 9 pm. What's worse, there's such a long line in the drive-thru? I think it will take half an hour to pick up the order. The store is in such a safe place, and the entry closes at 9 pm. Tell me, why do you think there are thieves here? Tell them so early. The doors should be open by 10 pm at the very least. Very bad store.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Cocking
Sad food for sad people. Reconsider your life decisions. You can do better.
Atmosphere: 1
Food: 1
Service: 1
Monique A
The food and service were good... just hate to eat with people that are clearly homeless grooming there face in the restaurant. Bikes in the lobby.
Atmosphere: 1
Food: 5
Service: 5
Jeff Powell
Drive thru has always moved at a turtle speed I’ve never been thru it where I got my food at the window always park in a spot because they want you to wait longer.
THE SHIFT MANAGER ON-DUTY WAS FRIENDLY BUT THE TRANSIENT POPULATION IN THIS AREA IS ABUNDANT. THE FOOD WAS FRESH AND DELICIOUS EVEN THOUGH THE ESTABLISHMENT WAS CLOSING IN LESS THAN THIRTY MINUTES WHICH HAS BEEN A RARITY IN MY PREVIOUS EXPERIENCES AT OTHER FAST FOOD RESTAURANTS.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
A G
Its 7:58pm and the dining room is closed. Is this standard now?
Atmosphere: 1
Food: 1
Service: 1
Kelley Gasber
The food was not up to standards the Grease they prepared the hashbrowns in need to be cleaned. The hashbrowns tasted horrible.
ILYA G
Even if I am far away, I go specifically to this place. This is the best service. Special thanks to the evening and night workers. The kindest and nicest people. Thank you very much. I only go here)
Atmosphere: 5
Food: 5
Service: 5
Jesus H Medrano
Overpriced bad quality in general not just this location, these guys need to Get their shit together
The friendliest Carl's I've ever gone to
Atmosphere: 5
Food: 5
Service: 5
Friendly and great service. Fresh meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Star with Cheese
We went through drive thru, all was good until they asked us to park and they would bring us the order. They did not bring us our order. We waited 15 min and then went into get the order. The person said they were going to cancel our order. When we checked our bags, we were missing the onion rings we upgraded in a combo meal.
Service: 1
The Customer Service last night was rude. I went through the drive-through ordered. One single item asked for extra crispy, deep fried zucchini. I got wet, soft zucchini, and the girl helping me at the drive-through never spoke to me. She came to the window, stuck her hand out the window for the money Speaking Spanish to someone either in the restaurant or on her microphone on her head, took my money handed it back to me close the window no hi hello nothing she returns with my bag already closed up stuck it through the window once I put it on the seat of my car. She then states if I wanted any sauce or anything, I would think she would’ve asked me before giving me the bag so she could put the sauces in the bag But no thank you for your service. Have a good night nothing and this is what you’re paying a higher minimum wage for Customer Service should be better than this and if anybody from management is reading this my order was 393567 May 12 at 8:57 PM
Food: 3
Service: 1
I have seen many stores near here, the dining closes at 10 pm, but this one closes at 9 pm. What's worse, there's such a long line in the drive-thru? I think it will take half an hour to pick up the order. The store is in such a safe place, and the entry closes at 9 pm. Tell me, why do you think there are thieves here? Tell them so early. The doors should be open by 10 pm at the very least. Very bad store.
Atmosphere: 1
Food: 1
Service: 1
Sad food for sad people. Reconsider your life decisions. You can do better.
Atmosphere: 1
Food: 1
Service: 1
The food and service were good... just hate to eat with people that are clearly homeless grooming there face in the restaurant. Bikes in the lobby.
Atmosphere: 1
Food: 5
Service: 5
Drive thru has always moved at a turtle speed I’ve never been thru it where I got my food at the window always park in a spot because they want you to wait longer.
Atmosphere: 1
Food: 3
Service: 1
Food was decent. Staff were friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burrito, Chicken Sandwich, Western Bacon Cheeseburger, Guacamole, Spicy Chicken Sandwich
Good food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Restaurantji Recommends
THE SHIFT MANAGER ON-DUTY WAS FRIENDLY BUT THE TRANSIENT POPULATION IN THIS AREA IS ABUNDANT. THE FOOD WAS FRESH AND DELICIOUS EVEN THOUGH THE ESTABLISHMENT WAS CLOSING IN LESS THAN THIRTY MINUTES WHICH HAS BEEN A RARITY IN MY PREVIOUS EXPERIENCES AT OTHER FAST FOOD RESTAURANTS.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Its 7:58pm and the dining room is closed. Is this standard now?
Atmosphere: 1
Food: 1
Service: 1
The food was not up to standards the Grease they prepared the hashbrowns in need to be cleaned. The hashbrowns tasted horrible.
Even if I am far away, I go specifically to this place. This is the best service. Special thanks to the evening and night workers. The kindest and nicest people. Thank you very much. I only go here)
Atmosphere: 5
Food: 5
Service: 5
Overpriced bad quality in general not just this location, these guys need to
Get their shit together
Atmosphere: 1
Food: 2
Service: 1
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