This place was horrible. Keeping in mind taco bell is one of my favorite fast food places. Not only did they get my order wrong, but than we're a bit condescending and rude when I had to reorder through the drive through. Here a picture of the burrito they ended up giving me. If anyone gets this burrito you know this is pathetic. The people working definitely don't know what there doing. Maybe they're all new but if so do better. 2 drive through attempts and still left with this is pathetic.
Teresa Ledezma
Not great
Atmosphere: 1
Food: 1
Service: 1
Aaron Curley
I’ve come here multiple times and have been displeased. However, today my experience was completely different. Hermine, who helped me, was professional, kind, and courteous. She even gave me napkins to wipe down my car door since it was raining and my window was down.
Service: 5
Kadir Yücel
“The staff working here had such unfriendly expressions that I felt uncomfortable. Employees should be more friendly and attentive with customers. It’s difficult to ensure customer satisfaction with such an attitude.”
Atmosphere: 1
Food: 1
Service: 1
Kevin Sellstrom
Poor quality food that took forever to get. By the time I realized there was a problem was trapped in line and had no choice, took 15 minutes for the two cars in front of me to be allowed to place their order, then I waited in front of the speaker for another 10 minutes waiting to place my order, then another 15 minutes to actually get the order. 35 minutes for two burritos, that were missing half their ingredients and seemed like they'd been sitting under a heat lamp for a couple hours.
Atmosphere: 1
Food: 1
Service: 1
Emran Walizada
0 for all of them
Jessica Burke
Terrible. Ordered 3 tacos hot home and there was no meat!! Lettuce and scour cream basically. Won't go back to this location again.
Sarah W
Our order was correct. The food was good. We enjoy the event they are doing where they bring back old favorites!
Food: 5
Service: 5
Sarah WD
Our order was correct. The food was good. We enjoy the event they are doing where they bring back old favorites!
60’s menu not on display. Cashier couldn’t tell me about it. Tostado was awful, barely nothing on it but the shell was so soft and thin it would not hold any real amount anyway. Said no napkins or silverware. Got 9 napkins and 3 forks anyway!!
Food: 1
Service: 2
Martha “Marnie” Stefanski
Occasionally because they have diet
Atmosphere: 5
Food: 5
Service: 5
Matthew Aulabaugh
Order 286, 10/16/24 approximately 7:30pm: Took them over 35 minutes to get me my 4 beefy five layers and the manager had to personally make them. When I got them, they were 2/3 the size of a normal 5-layer and were missing 2 of the 5 qualities. I went to return and the manager lady didn't seem to care at all. Terrible at her job obviously. The other workers seemed to care tho and seemed to feel my pain.
Atmosphere: 2
Food: 1
Service: 1
Ben Gladstone
Soda tasted like the machine cleaning product, order was missing an item, and they didn't cut the quesadilla. Not only that but they have higher prices than the Rocklin location.
Taco Bell is always good food.
Atmosphere: 3
Food: 4
Service: 5
This place was horrible. Keeping in mind taco bell is one of my favorite fast food places. Not only did they get my order wrong, but than we're a bit condescending and rude when I had to reorder through the drive through. Here a picture of the burrito they ended up giving me. If anyone gets this burrito you know this is pathetic. The people working definitely don't know what there doing. Maybe they're all new but if so do better. 2 drive through attempts and still left with this is pathetic.
Not great
Atmosphere: 1
Food: 1
Service: 1
I’ve come here multiple times and have been displeased. However, today my experience was completely different. Hermine, who helped me, was professional, kind, and courteous. She even gave me napkins to wipe down my car door since it was raining and my window was down.
Service: 5
“The staff working here had such unfriendly expressions that I felt uncomfortable. Employees should be more friendly and attentive with customers. It’s difficult to ensure customer satisfaction with such an attitude.”
Atmosphere: 1
Food: 1
Service: 1
Poor quality food that took forever to get.
By the time I realized there was a problem was trapped in line and had no choice, took 15 minutes for the two cars in front of me to be allowed to place their order, then I waited in front of the speaker for another 10 minutes waiting to place my order, then another 15 minutes to actually get the order. 35 minutes for two burritos, that were missing half their ingredients and seemed like they'd been sitting under a heat lamp for a couple hours.
Atmosphere: 1
Food: 1
Service: 1
0 for all of them
Terrible. Ordered 3 tacos hot home and there was no meat!! Lettuce and scour cream basically. Won't go back to this location again.
Our order was correct. The food was good. We enjoy the event they are doing where they bring back old favorites!
Food: 5
Service: 5
Our order was correct. The food was good. We enjoy the event they are doing where they bring back old favorites!
Food: 5
Service: 5
Restaurantji Recommends
60’s menu not on display. Cashier couldn’t tell me about it. Tostado was awful, barely nothing on it but the shell was so soft and thin it would not hold any real amount anyway. Said no napkins or silverware. Got 9 napkins and 3 forks anyway!!
Food: 1
Service: 2
Occasionally because they have diet
Atmosphere: 5
Food: 5
Service: 5
Order 286, 10/16/24 approximately 7:30pm:
Took them over 35 minutes to get me my 4 beefy five layers and the manager had to personally make them. When I got them, they were 2/3 the size of a normal 5-layer and were missing 2 of the 5 qualities. I went to return and the manager lady didn't seem to care at all. Terrible at her job obviously. The other workers seemed to care tho and seemed to feel my pain.
Atmosphere: 2
Food: 1
Service: 1
Soda tasted like the machine cleaning product, order was missing an item, and they didn't cut the quesadilla. Not only that but they have higher prices than the Rocklin location.
Atmosphere: 1
Food: 1
Service: 1
Quick service. Got our order right.
Atmosphere: 4
Food: 5
Service: 5
Loading...