Yogurtland Rowland Heights

Privately owned? Asian owner? Said no sample cups at this store. Signs next to machines saying if you want a sample cup ask. Then you have to get the whole cookie instead of it broken up. Weights must be off because I got way less than my brother did with his kid and paid almost as much as him.

The yogurt was a total different off brand than any other brand that I have ever had at yogurt lan land. They no longer have sample cups and the restroom is blocked off. Also take a look at this picture. Yes that's why you bill is so high. You have to treat customers right. No cheep ness.

There were flies flying around the toppings bar, and the food was not covered at all — totally unsanitary!
Also, the scale seems inaccurate — I was clearly overcharged for the small amount I got.
To make things worse, the restroom is always locked and never open to customers, even though there’s a sign for it.

When I mentioned these issues, the owner just made excuses instead of fixing anything.
I’ve already filed complaints with Yogurtland headquarters and the Los Angeles County Health Department.

This location seriously needs inspection and management attention. Very disappointed.

Expired hot fudge. We purchased 6 cups and had to throw it out. The service was also horrible as well, as they did nothing to address the situation even for future customers unfortunately. I’m still a fan of Yogurtland but definitely not this location. Even the yogurt was poor quality and taste compared to other locations.

Always ran out of giant spoon whenever I visited. Always. Just showing off the giant spoons behind the cashier's desk, but those are not for the customers. No giant spoons for customers always. Very Sad.

Don’t follow the time of will return, nobody pick up phone calls with doing business I will never go this place ever it’s almost 2 PM but nobody inside.

Stay away from this place. Overpriced and unsanitary place. There is also a rude asian cashier / manager who wont provide sample cups. The yogurt is WAYYY OVERPRICED. Paid only $40 for our yogurt at our usual yogurtland. Here we were charged $92 dollars. She won't even provide the receipt when we asked for it. Wont go back to this place. Should have gone to buffet instead with ice cream. Could have gotten kbbq plus ice cream with that $92 dollars.

This yogurtland is very expensive. They charge you double the price. And the owner is so rude. They don't give military discounts too. They don't open the restroom for some reasons. They handed you the cup and get the spoon after you pay. I might go to Legoland instead.

No more samples here. Just have to guess the flavor and buy.

Wanted to make buyers aware of a couple of things that are different at this Yogurtland location: 1. they do not offer any samples and if you take a small lick of your cup after dispensing the yogurt, they will rudely say something to you about it "Do not eat until after you pay." 2. It is VERY expensive. For these two reasons, I will not return.

It is clear the owner of this location is exceptionally cheap: no samples, they manage the cup hand out (you tell them how many people and they give you the cup, otherwise you can't walk up and grab your own cup and start dispensing). They weigh your yogurt, let you know how much it is (for us it was $25 for 3) and only after your transaction has cleared do they hand you the spoons. Service is everything. You can get froyo or ice cream at lots of places. It's a shame the owner does not have this business sense and will continue to lose customers are a result of short-sided thinking.

Atmosphere: 3

Food: 3

Service: 1

I don't understand why they're doing business. It's hot because the ice cream shop doesn't turn the air conditioner, and they can't use the bathroom, get rid of drinking water, have to buy a water bottle, and if it's a waste of money for the service, I hope you don't just do business.

Atmosphere: 1

Food: 1

Service: 1

I like this place that always are changing some new flavors and lady’s there is always nice witch an excellent attitude ! I always come back

Atmosphere: 5

Food: 5

Service: 5

Always makes you feel welcome! Just ask for the cup LOL. Cell is fantastic! You get nothing but smiles and good service two thumbs up

Atmosphere: 5

Food: 5

Service: 5

Over priced compared to other locations.

Atmosphere: 1

Food: 1

Service: 1

This Yogurtland is more expensive than any other. Top it off they don’t give sample cups and have to hand you the bowls! And for a fact I was charged different on my account from what I was told. Will never come back!

Atmosphere: 3

Food: 2

Service: 1