Cam made our wine tasting experience the best out of our entire trip! His customer service was top-tier! We were so taken back even by him, offering to bring us a blanket as it had a slight chill outside! He was so knowledgeable and truthfully did such a great job during our wine tasting!!!
Kelcie Valder
We had the most amazing tasting experience with Karen. We started out on the ATV where she gave us a really intimate look at the vines and hilltop views. Each stop she’d pour us some wine, snap photos, and share her knowledge about the winery. After seeing the vines we were taken on a tour of the caves and ended with a private tasting in the caves themselves. I couldn’t recommend this tour enough. It was so amazing that we even decided to be come wine club members.
Ivan M.
This is a multi-layered review. I was really looking forward to buying one of my favorite wines (Episode) which I had written to them about in my reservation. However, I ended up being very disappointed by the customer service experience. - "Episode" wine from Rutherford Hill gets 5 stars from me. For the price, in my opinion, this is one of the best red blends in Napa. I love it. - Karley, the woman who served us gets 4 stars. What I loved about what she did was that she actually did a Google search on me and she knew who I was and what I did for a living. That was unbelievably impressive. What I wasn't pleased about was the tasting process was very slow. Slower than it should be. - Now let's get to the manager, Logan. He gets one star. If I could do ZERO stars, that's what I would give him. I come to Napa to buy wine that I really care about. They knew I cared about Episode because I put that in the reservation. Not only was that not included in the tasting, Logan would NOT allow me to taste my favorite wine until I agreed to buy a case first. In all my years of coming to Napa, I have never experienced something like this at any good winery. Frankly, I would have bought two cases if Logan hadn't managed like the customer "no-service" department. The difference of a great enterprise has to start with the management. My message to Rutherford Hill... as a businessman who has run a global businesses - I'd take a good long look at whether you want Logan representing your brand.
Bishakha Chowdhuri
I came here to celebrate my Birthday and the ATV cave tour was beautiful and informative. The only thing that was a bit off putting was our tour guide. The way she asked for ID was a bit unprofessional. I have had the pleasure to tour various vineyards in Napa and happily handed over ID whenever they kindly asked me to. Our tour guide started her sentence with “Is your age ending with a “0” or a “1”? She kept pushing that same line multiple times until I had to tell her my age. It might behoove you to please be kinder and more professional when asking for identification and not ruin someone’s mood with your demeanor.
Jami H.
Beautiful scenery and great wine. Very knowledgeable about all the wines and flexible with timing. They offer ATV tours and cellar tours.
David V.
On a family trip to San Fran, we decided to sneak up to Napa for an afternoon. We had never been to a winery before, so we didn't know what to expect. We booked the ATV and Cave tour, but due to heavy rain we didn't get to do the ATV tour. Logan was our guide and gladly reduced the cost for us because of this. Logan was super friendly and very knowledgeable. He didn't mind all the questions we threw at him. It was a very nice tour and some very delicious wine. The cave tour was awesome with the personal tasting area setup very nicely. I strongly recommend giving them a try, we had a great time. Thank You Logan for everything.
Dan Rosman
Been coming to Rutherford Hill 20+ years and a member for 15. Enough said.
ADAM KIME
Great place,Great Vinyard workers for they do everything
Jonathan S.
We called in advance about running late to our tasting, and the woman that answered was rude and passive aggressive. Don't go here. When we arrive, we heard her speak about us to other customers which was pretty shocking. Ironically, the place was pretty empty, so we were confused why she was so upset by our late arrival. Our server was so nice but overall the experience was severely dampened by her behavior. Do not recommend.
Beautiful place to go and relax with friends and family, I love the tour! You can also bring snacks of your own. Napa California is so beautiful and close to where I live.
Denise C.
So drinking wine is not my cup of tea..but I have other appreciations of it..it's super fun to tour wineries and visit and the buildings are awesome..the landscapes are awesome..in United States..Napa county..sure..hang out at table and sip and have some company and do that again..fun
Vanessa C.
My partner and I did the "ATV" tour and tasting at Rutherford Hill Winery and bought two bottles of wine. It was a first time to this winery and we booked online via Tock. While the description centered the "ATV" (a literal four person vehicle that acts as a shuttle to the hillside grow) I'd say it didn't add much to the experience other than the view. While we didn't expect to drive the ATVs ourselves we didn't know much what to expect given the very brief description online. I wouldn't say it was a "bonus" I'd go back for. Overall, we were a bit underwhelmed. Lori (our guide) was knowledgeable and friendly. She was kind and navigated unexpected obstacles (such as a broken cork while tasting out in the field- she was able to save it) very well. However, as an end to end experience there were opportunities for improvement. It was a bit off from the beginning, we booked a tour at 11am in advance (our preferred time). My partner was actually contacted in advance and asked if we'd switch to the 2pm tour to join another couple. We are very flexible (having come from fine dining myself, I understand how this might be easier for the establishment and the staff). However, I don't think they reached out to the other guests to confirm their tasting. When we arrived, we were impacted by late guests and cut short by their schedule since they voiced they had scheduled their flight immediately after their tasting. While the winery did give us a little extra taste of a port at the end (upon our request) we felt they could have been a bit more accommodating at the end to compensate for the time we lost out in the vineyard m. It was a bit of a disappointment since we were looking to take our time, planned our time in advance, and we're convinced to adjust to their schedules. Having switched to a time later in the day it was very hot on the hillside, and we were not offered water while in the vineyard. If you have the opportunity to maintain the 11am, I'd recommend you take advantage. Their winery is know more for production of the typical style of the region, Boudreaux blends and varietals. While the wine was full bodied, there weren't any distinctive characteristics or narratives behind any of the bottle that captured our attention for membership.
Jasmit D.
This winery is absolutely stunning. It's located on a hill so you have wonderful views across and below. They have great seating areas under gazebos or umbrellas. It's just a pretty winery. I highly recommend!
Tim Pastirik
Had a wonderful visit to Rutherford Hill! Karlie was wonderful and knowledgeable about the different wine varieties, and was very attentive to us! Would recommend to anyone visiting the Napa area!
Logan was great!
Cam made our wine tasting experience the best out of our entire trip! His customer service was top-tier! We were so taken back even by him, offering to bring us a blanket as it had a slight chill outside! He was so knowledgeable and truthfully did such a great job during our wine tasting!!!
We had the most amazing tasting experience with Karen. We started out on the ATV where she gave us a really intimate look at the vines and hilltop views. Each stop she’d pour us some wine, snap photos, and share her knowledge about the winery. After seeing the vines we were taken on a tour of the caves and ended with a private tasting in the caves themselves. I couldn’t recommend this tour enough. It was so amazing that we even decided to be come wine club members.
This is a multi-layered review. I was really looking forward to buying one of my favorite wines (Episode) which I had written to them about in my reservation. However, I ended up being very disappointed by the customer service experience. - "Episode" wine from Rutherford Hill gets 5 stars from me. For the price, in my opinion, this is one of the best red blends in Napa. I love it. - Karley, the woman who served us gets 4 stars. What I loved about what she did was that she actually did a Google search on me and she knew who I was and what I did for a living. That was unbelievably impressive. What I wasn't pleased about was the tasting process was very slow. Slower than it should be. - Now let's get to the manager, Logan. He gets one star. If I could do ZERO stars, that's what I would give him. I come to Napa to buy wine that I really care about. They knew I cared about Episode because I put that in the reservation. Not only was that not included in the tasting, Logan would NOT allow me to taste my favorite wine until I agreed to buy a case first. In all my years of coming to Napa, I have never experienced something like this at any good winery. Frankly, I would have bought two cases if Logan hadn't managed like the customer "no-service" department. The difference of a great enterprise has to start with the management. My message to Rutherford Hill... as a businessman who has run a global businesses - I'd take a good long look at whether you want Logan representing your brand.
I came here to celebrate my Birthday and the ATV cave tour was beautiful and informative. The only thing that was a bit off putting was our tour guide. The way she asked for ID was a bit unprofessional. I have had the pleasure to tour various vineyards in Napa and happily handed over ID whenever they kindly asked me to. Our tour guide started her sentence with “Is your age ending with a “0” or a “1”? She kept pushing that same line multiple times until I had to tell her my age. It might behoove you to please be kinder and more professional when asking for identification and not ruin someone’s mood with your demeanor.
Beautiful scenery and great wine. Very knowledgeable about all the wines and flexible with timing. They offer ATV tours and cellar tours.
On a family trip to San Fran, we decided to sneak up to Napa for an afternoon. We had never been to a winery before, so we didn't know what to expect. We booked the ATV and Cave tour, but due to heavy rain we didn't get to do the ATV tour. Logan was our guide and gladly reduced the cost for us because of this. Logan was super friendly and very knowledgeable. He didn't mind all the questions we threw at him. It was a very nice tour and some very delicious wine. The cave tour was awesome with the personal tasting area setup very nicely. I strongly recommend giving them a try, we had a great time. Thank You Logan for everything.
Been coming to Rutherford Hill 20+ years and a member for 15. Enough said.
Great place,Great Vinyard workers for they do everything
We called in advance about running late to our tasting, and the woman that answered was rude and passive aggressive. Don't go here. When we arrive, we heard her speak about us to other customers which was pretty shocking. Ironically, the place was pretty empty, so we were confused why she was so upset by our late arrival. Our server was so nice but overall the experience was severely dampened by her behavior. Do not recommend.
Restaurantji Recommends
Beautiful place to go and relax with friends and family, I love the tour! You can also bring snacks of your own. Napa California is so beautiful and close to where I live.
So drinking wine is not my cup of tea..but I have other appreciations of it..it's super fun to tour wineries and visit and the buildings are awesome..the landscapes are awesome..in United States..Napa county..sure..hang out at table and sip and have some company and do that again..fun
My partner and I did the "ATV" tour and tasting at Rutherford Hill Winery and bought two bottles of wine. It was a first time to this winery and we booked online via Tock. While the description centered the "ATV" (a literal four person vehicle that acts as a shuttle to the hillside grow) I'd say it didn't add much to the experience other than the view. While we didn't expect to drive the ATVs ourselves we didn't know much what to expect given the very brief description online. I wouldn't say it was a "bonus" I'd go back for. Overall, we were a bit underwhelmed. Lori (our guide) was knowledgeable and friendly. She was kind and navigated unexpected obstacles (such as a broken cork while tasting out in the field- she was able to save it) very well. However, as an end to end experience there were opportunities for improvement. It was a bit off from the beginning, we booked a tour at 11am in advance (our preferred time). My partner was actually contacted in advance and asked if we'd switch to the 2pm tour to join another couple. We are very flexible (having come from fine dining myself, I understand how this might be easier for the establishment and the staff). However, I don't think they reached out to the other guests to confirm their tasting. When we arrived, we were impacted by late guests and cut short by their schedule since they voiced they had scheduled their flight immediately after their tasting. While the winery did give us a little extra taste of a port at the end (upon our request) we felt they could have been a bit more accommodating at the end to compensate for the time we lost out in the vineyard m. It was a bit of a disappointment since we were looking to take our time, planned our time in advance, and we're convinced to adjust to their schedules. Having switched to a time later in the day it was very hot on the hillside, and we were not offered water while in the vineyard. If you have the opportunity to maintain the 11am, I'd recommend you take advantage. Their winery is know more for production of the typical style of the region, Boudreaux blends and varietals. While the wine was full bodied, there weren't any distinctive characteristics or narratives behind any of the bottle that captured our attention for membership.
This winery is absolutely stunning. It's located on a hill so you have wonderful views across and below. They have great seating areas under gazebos or umbrellas. It's just a pretty winery. I highly recommend!
Had a wonderful visit to Rutherford Hill! Karlie was wonderful and knowledgeable about the different wine varieties, and was very attentive to us! Would recommend to anyone visiting the Napa area!