Baskin-Robbins

Women who works here is always rude. I ordered two pre packed ice creams. Both looked like they had melted a few times. Tasted like refrigerator too… Definitely never returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Came in to ask if they were hiring and the rude Mexican lady working says no. Maybe you should take down the sign that says “now hiring friendly scoopers

Baskin Robbins has become a joke. I purchased two scoops and it was literally 2 tablespoons of ice cream. It didn’t half fill the smallest size cup. Shrink-flatiron must’ve started at Baskin-Robbins. So much money for so little ice cream. I’ll stick with Gunther’s from now on.

!!!DO NOT COME HERE UNLESS IF YOU WANT TO BE SERVED WITH ATTITUDE!!!
During my visit today, I encountered an employee whose behavior was quite unexpected and disappointing, especially considering the consistently positive experiences I've had in the past. Upon entering during the dinner rush, I noticed that a young employee was working alone and handling the customers. It took a while for another employee, an older but short Hispanic woman, to come and assist her. This older woman looked like she despised being there and made the atmosphere seem more colder than it already was.
When she was rushing the customer ahead of me. When it was my turn, I asked for an ice cream cake, and she responded in a condescending tone, asking, "Are you going to pay for it?" Later, when I requested to have "Happy Birthday" written on the cake, she rudely declined.
I understand that the dinner rush can be stressful, but I was honestly taken aback by this employee's extremely rude attitude.
Please do better Baskin Robbins.

I love Baskin-Robbins I go there at least once a day but this one location for some reason they like closing before 10:00 and the atmosphere in here is horrible there's an older lady that's always in there it looks like she's mad at the world You don't talk to nobody. And then when you ask him to make your shake thick they try to charge you for another scoop of ice cream when all you have to do is not add as much milk. I don't care for this one and for it being in a beautiful area you would think that atmosphere would be better.

Atmosphere: 1

Food: 4

Service: 2

The lady behind the counter was rude. I said hello, she ignored that and asked, "what can I get for you?" I said "nothing" and walked out. I'm not giving anyone my money if they're too good to say hello or are rude in any way.

Service: 1

I will not be coming here again one scoop of ice cream on a cone cost $4 they must be out of their mind it's just ice

Atmosphere: 1

Food: 1

Service: 1

Very nice place and environment. The ice cream was good and lots of choices. Recommend. ?

I was a little disappointed that they weren't able to make a root beer freeze Baskin-Robbins used to be able to do this it's basically just a root beer milkshake but the ice cream was predictably good and the service was as well

Great staff! Absolutely TERRIBLE owners! Shame on them for leaving their employees (the people making them money) with no A/C especially in this heat. Unacceptable! There should be repercussions.

I was just in there getting my family icecream and a smoothie and omg it was like 115°. Me and my son almost passed out! The AC is not working but there are workers still inside working! I asked one of the employees how long had the AC not bn working thinking it was for a few hours and she said since FRIDAY! IT IS SUNDAY AND WE ARE IN A HEAT WAVE! The owner should be sued! Forget a review about the icecream the conditions they have those employees working in is illegal. I bet if the refrigerator stopped working a maintenance worker would be in there fixing stuff immediately. I feel so bad for those kids working in there

Great staff! Absolutely TERRIBLE owners! Shame on them for leaving their employees (the people making them money) with no A/C especially in this heat. Unacceptable! There should be repercussions.

Walked in to buy a ice cream cake for mother's Day and other stuff with a $100 bill which obviously my balance would have came out $50 or more and they do not take any bills over $20 for a place in crocker village that is a ridiculous policy but no worries I took my money to Safeway instead everything was cheaper even the ice cream cake. Forget Baskin-Robbins Safeway is cheaper..

Every year on this day for the last five years I have gotten a strawberry milkshake in memory of my brother. Today I went to this BR and order the shake. Truly the worst strawberry milkshake I ever had. It was more milk than anything, way to runny. I even told the guy who rang me up that I didn't think the guy making the shake was doing it right. He couldn't have cared less. Next year, I will not be going back here fro my shake.

I ordered a cake with a bag figure I asked for a purple color the color looked like a pink tone, the cake was really ugly crooked as if an apprentice had decorated it I was not really satisfied at all