I have been to this place many times, and the service was just average until today. Sky helped us today and was kind, quick, and customer service-oriented. Thank you, Sky for the great service!
Leo Z.
The service was amazing shoutout to Skylar amazing service she helped me out when I had no idea what I wanted. Delicious choccy mint
shivam sharma
Staff not good
Ella S.
So I just got my wisdom teeth pulled out 4 days ago and today i am so swollen to where I can't even open my mouth so I decided to get a milk shake at Baskin Robbins and Omg did they not disappoint the girl was SO sweet offer to make it more thinner so it be easier for me to drink she was very kind had really good customer service she made my day and the milk shake is SO GOOD thank you sm!
Bobbi T.
I went in 3 days in advance to order and pay for a small cake for a bridal shower. I was told they couldn't take any orders. I explained I didn't need the cake for 3 days. I was told "sorry "Obviously they don't need anymore business.
Shivika Ram
I love the many different ice creams they have and different toppings! They have different styles of cones and bowls. I would recommend coming here for summer break since their prices are cheap.
A M.
Today (4/1/2023) is the 3rd time this location has missed items in my order through Doordash. In my previous order I ordered 3 x 3 scoops Icecream and they gave only 1 x 3 scoops. When I complained with Doordash and requested re-delivery they again gave just 1 x 3 scoops. Today again they did the same thing. I requested re-delivery again and I hope it will be correct this time. Someone here is doing a very lousy job!!!
Queen White
I ordered through door dash and tried to call them to ask if they can make my shake thick she then stated because it’s a delivery order it’s going to be a melted anyway which is not good customer service if a customer is asking for something simple it should be done when getting off the phone with her she said bye in a very condescending tone I would of respected her more if she just said I don’t want to remake it if it was already made but again I tried to call them before they made it but she did not have to be rude like that i normally never have a problem with this store either
Jesus Love
My mom is handicap she was getting out of the car and it was 9:29 a bigRude girl locked the doors when my mom was at the door. She should had let her in to get her ice cream. We come almost everyday. Today very Poor service if she doesn’t like her job quit. Don’t take out on customer. She was at the door on time. The owner should respond very racist my mom is 80 years of age. Comes all most every other day turn off the heavy set girl with black hair.??
charlesetta peoples
My mom is handicap she was getting out of the car and it was 9:29 a bigRude girl locked the doors when my mom was at the door. She should had let her in to get her ice cream. We come almost everyday. Today very Poor service if she doesn’t like her job quit. Don’t take out on customer. She was at the door on time. The owner should respond very racist my mom is 80 years of age. Comes all most every other day turn off the heavy set girl with black hair.??
No bathroom it close. Go somewhere else if you plan on dinning in and want to use the restroom. Horrible customer service. No napkins. Limited dine in table.
Lee Vasquez
I ordered the Mangonada because a manager at my job brought over frozen desserts to a work area freezer. I talked to that manager prior to her shift starting and told her that BR has an item similar to the chamoy.
Emilie Rodriquez
I bought a Father's Day ice cream cake it was horrible ?. It tasted old and it was pieces of cake checkered together rather than a cake layer and a ice cream layer. Way too pricey for a badly made cake, never again!
Rin
Banana split was so cool. Felt like a classical experience to eat one
Kathryn S
Just got a milkshake (May 7th, 9:45pm), and it's awesome - Not too thick, not soup, and the cookie dough bits weren't blended to oblivion. I didn't catch the name of the individual who made it, but they're on point!
I have been to this place many times, and the service was just average until today. Sky helped us today and was kind, quick, and customer service-oriented. Thank you, Sky for the great service!
The service was amazing shoutout to Skylar amazing service she helped me out when I had no idea what I wanted. Delicious choccy mint
Staff not good
So I just got my wisdom teeth pulled out 4 days ago and today i am so swollen to where I can't even open my mouth so I decided to get a milk shake at Baskin Robbins and Omg did they not disappoint the girl was SO sweet offer to make it more thinner so it be easier for me to drink she was very kind had really good customer service she made my day and the milk shake is SO GOOD thank you sm!
I went in 3 days in advance to order and pay for a small cake for a bridal shower. I was told they couldn't take any orders. I explained I didn't need the cake for 3 days. I was told "sorry "Obviously they don't need anymore business.
I love the many different ice creams they have and different toppings! They have different styles of cones and bowls. I would recommend coming here for summer break since their prices are cheap.
Today (4/1/2023) is the 3rd time this location has missed items in my order through Doordash. In my previous order I ordered 3 x 3 scoops Icecream and they gave only 1 x 3 scoops. When I complained with Doordash and requested re-delivery they again gave just 1 x 3 scoops. Today again they did the same thing. I requested re-delivery again and I hope it will be correct this time. Someone here is doing a very lousy job!!!
I ordered through door dash and tried to call them to ask if they can make my shake thick she then stated because it’s a delivery order it’s going to be a melted anyway which is not good customer service if a customer is asking for something simple it should be done when getting off the phone with her she said bye in a very condescending tone I would of respected her more if she just said I don’t want to remake it if it was already made but again I tried to call them before they made it but she did not have to be rude like that i normally never have a problem with this store either
My mom is handicap she was getting out of the car and it was 9:29 a bigRude girl locked the doors when my mom was at the door. She should had let her in to get her ice cream. We come almost everyday. Today very Poor service if she doesn’t like her job quit. Don’t take out on customer. She was at the door on time. The owner should respond very racist my mom is 80 years of age. Comes all most every other day turn off the heavy set girl with black hair.??
My mom is handicap she was getting out of the car and it was 9:29 a bigRude girl locked the doors when my mom was at the door. She should had let her in to get her ice cream. We come almost everyday. Today very Poor service if she doesn’t like her job quit. Don’t take out on customer. She was at the door on time. The owner should respond very racist my mom is 80 years of age. Comes all most every other day turn off the heavy set girl with black hair.??
Restaurantji Recommends
No bathroom it close. Go somewhere else if you plan on dinning in and want to use the restroom. Horrible customer service. No napkins. Limited dine in table.
I ordered the Mangonada because a manager at my job brought over frozen desserts to a work area freezer. I talked to that manager prior to her shift starting and told her that BR has an item similar to the chamoy.
I bought a Father's Day ice cream cake it was horrible ?. It tasted old and it was pieces of cake checkered together rather than a cake layer and a ice cream layer. Way too pricey for a badly made cake, never again!
Banana split was so cool. Felt like a classical experience to eat one
Just got a milkshake (May 7th, 9:45pm), and it's awesome - Not too thick, not soup, and the cookie dough bits weren't blended to oblivion. I didn't catch the name of the individual who made it, but they're on point!