TOMO Tea House
3620 N Freeway Blvd Suite 300, Sacramento
(916) 262-7358
Recent Reviews
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Great drink and sweets selection! Very friendly staff as well.
We had the most incredible experience at this place. The atmosphere was great and comfortable. Good food and drinks.
This is such a cute place and they have the best drinks and pastries. Highly recommend. Please stop by here.
Coming here is always a great experience. The staff are really nice and the place always has a good vibe to it. Would definitely recommend.
Honestly, I didn’t like my experience at Tomo Tea House at all. Everything is done by machines, and there’s no real human interaction, it feels cold and confusing. The staff seemed unsure and slow, and my coffee didn’t taste good either. I left disappointed and won’t come back.
My husband's new favorite. The drinks are good. The mochi donut are really good too. The churro mochi donut is my favorite. The place inside is really cute for taking pictures. The employees are kind and welcoming.
Horrible costumer service. I come here all the time because we love the passion fruit sugar cane drink and mochi donuts. I wanted to order drinks for my work team to appreciate their hard work. I tired to call to place orders over the phone but the phone just kept on ringing and ringing so I went in. When I got there, the credit card reader was down and they couldn’t do tap so I was instructed to go to the kiosk to put in order for 8 drinks. I informed them I had 8 drinks and different customization the kiosk can’t do so they instructed me to tell them what I wanted change after placing the orders. The kiosk had a horrible glare making it impossible to look for the 8 drinks. The sugar cane drinks did not load and the search option yield nothing. At that time I was about to gave up so I asked if they still carry the sugar cane drinks once the associate said they do but it may take up to 5 minutes to load!! I couldn’t find mango sago and asked the associate again. She finally offered to put in my order and punched in my credit card info. This whole time, there were three associates and no costumers. What a disappointing costumer service!!! It literally took me 10 minutes to place orders for 8 drinks that they could have done in 1 minutes!! Tomo just lost a costumer who works close by.
I love this place. Great service too
Yummy drinks!! Will def come back to try more!!
The matcha is a hit or miss. I will keep trying for those times it was a hit
Restaurantji Recommends
⭐️⭐️⭐️ (3/5)
The Ube Foam with Coconut Water tasted good ,refreshing and not too sweet. However, it didn’t look like the picture on the menu (mine came all mixed instead of layered) witch defeated the purpose of getting the drink since that’s how they advertise it LAYERED .We also tried to order food, but the food section was turned off on the self-order screen, so we had to wait a while until they turned it back on , not sure why they’d turn off the food it was 11am lol. Overall, the drink was nice, but the experience could’ve been smoother.
I wanted to give out a huge shout out to Jazmine. She has amazing customer service skills and really goes above and beyond for her customers. I worked in retail for 7 years and I'm big on great customer service and she is the true definition of what that looks like. Thank you Jazmine!
I recommend the drinks and mochi donuts... but food has been a zero for me.
My first time I ordered the hazelnut Vietnamese coffee with coffee jelly (YUM!), some sago thing with pandan jelly, biscoff donut and mozzarella cheese hot dog stick. The sago thing was okay but you dont get much of jelly and sago for the price. The mochi hot dog cheese stick was gross. It tasted like undercooked dough. Not pleasant.
I came back again for the pandan waffle... welp, that tasted the same... undercooked dough, absolutely no pandan and the sauce that came with it was disgusting.
Stick to the drinks.
I love this place, their drinks are amazing and their mochis are yummy!! I highly recommend
A neat variety of asian drinks and desserts including housemade soy pudding and black sesame drinks. Also very generous with samples!
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